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94 Nissan of South Holland - Service Center

South Holland, IL

4.6
1,308 Reviews

1,308 Reviews of 94 Nissan of South Holland - Service Center

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October 05, 2023

Service dept. Is very kind and courteous explain the Service that was completed and give you Full Detail of my vehicle and explains whats needed for my vehicle run More

by leopardcat98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Roberson
Oct 05, 2023 -

94 Nissan of South Holland responded

Thank you for your kind words and this wonderful review! We are very happy you found our service staff friendly and efficient. Stop in anytime for a free car wash. See you soon! Matt Sappenfield Owner Loyalty Manager

September 30, 2023

Taylor was outstanding she really helped me in time of need. I will be a returning customer:))) More

by robinson_kenesha76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

94 Nissan of South Holland responded

We're happy you found our staff to be so supportive during your experience here at Nissan Of South Holland. We are always here ti help. If you have any questions or concerns please let us know. Have a great rest of your day! Matt Sappenfield Owner Loyalty Manager

September 26, 2023

I thought the workers who I encountered were very nice and was very helpful to me. More

by Mmmhill
Service Time
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2023 -

94 Nissan of South Holland responded

We are very happy to have provided you with such a positive experience! Our service team is always here to help. Stop in anytime for a free car wash. Take care! Matt Sappenfield Owner Loyalty Manager

September 25, 2023

Think I was overcharged for the time that my vehicle was being serviced HOURLY RATE More

by killingsworth.james
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

94 Nissan of South Holland responded

Hi James! I looked over your service repair order and see you got an oil change, tire rotation, engine air filter, and a cabin air filter. Do not worry you were not charged hourly. Prices have gone up with inflation unfortunately. Hopefully you understand and keep being a valued customer of ours. We also have coupons on our website for your next visit. Stop in anytime for a free cash wash also. Thank you for giving us a high star review and if you have anymore questions or concerns feel free to contact us. Have a great rest of your day! Matt Sappenfield Owner Loyalty Manager

September 23, 2023

The dealership was very clean. The sales person was very courteous, respectful his work ethics was on point he took care of me greeted me when I pulled in. They came back on the in More

by dianecohen21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

94 Nissan of South Holland responded

Diane, thank you so much for your high rating of our dealership! It means the world to us that you had such a great experience with us. Stop in anytime for a free car wash. Until next time! Matt Sappenfield Owner Loyalty Manager

September 16, 2023

Great customer service, I was able to get in and out at a reasonable time. More

by angela_mcgee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

94 Nissan of South Holland responded

Angela, thank you so much for the positive review! Happy to hear our service team succeeded in providing you with a great experience! Until next time. Matt Sappenfield Owner Loyalty Manager

September 16, 2023

Great service without a long wait. The staff was attentive to the customers awaiting service. More

by trinap67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Koehler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacquelyn Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Roberson, Jared Carter
Sep 19, 2023 -

94 Nissan of South Holland responded

Your wonderful feedback and rating mean a lot to us. Our service team is always here to help. Hope to see you soon! Matt Sappenfield Owner Loyalty Manager

September 15, 2023

Torrey always goes above and beyond in delivering excellent customer service, surpassing the basic requirements with timely and delightful support. Additionally, Torrey's assistance is consistently p More

by Tracy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

94 Nissan of South Holland responded

Tracy, we are so glad Torrey made you feel at ease durning your visit. If there is anything more we can do please let us know. Also stop by anytime for a free car wash. Take care! Matt Sappenfield Owner Loyalty Manager

September 15, 2023

I received great customer service while having my car serviced. There were several issues with my car and they were all handled in a timely manner. I was well informed what was needed and the time they w More

by Pathfinder lover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

94 Nissan of South Holland responded

We are so glad you had a pleasant experience with us. Stop by anytime for a free car wash. Take care! Matt Sappenfield Owner Loyalty Manager

September 13, 2023

Every time I go they are very respectful and kind, thet explain everything and let me know how much, and if it take a long time they would always come and let me know whats going on More

by wokeupblessed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derryl Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2023 -

94 Nissan of South Holland responded

We are so glad your service visit was a pleasant experience. If you have and questions please contact us. Stop by anytime for a free car wash. Have a great day! Matt Sappenfield Owner Loyalty Manager

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