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94 Nissan of South Holland - Service Center

South Holland, IL

4.6
1,308 Reviews
Call Service Center (708) 251-0222

1,308 Reviews of 94 Nissan of South Holland - Service Center

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January 15, 2024

They didn't want to honor the warranty for the weatherstrip for the driver side front window so I had to call back to the dealership ,that was the only problem. More

by Steppin2damusic
Recommend Dealer
Yes
Employees Worked With
Taylor McCarroll
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor McCarroll
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Jan 17, 2024 -

94 Nissan of South Holland responded

Thank you for letting us know about your recent visit to Nissan Of South Holland. We will use your review as an example to make sure that doesn't happen again. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care. Matt Sappenfield Owner Loyalty Manager

January 15, 2024

I got a oil change and my cover is now dragging under my car because the screws were loose More

by ewashington7
Recommend Dealer
No
Employees Worked With
Gerardo Ibarra, Gerardo Ibarra
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Jan 18, 2024 -

94 Nissan of South Holland responded

We work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. If you are willing to give us another chance, come back and we will make sure that doesn't happen this time. No charge and we will give you one free tire rotation. We are sorry this happened and hopefully we do not lose you as one of our valued customers. Matt Sappenfield Owner Loyalty Manager

January 15, 2024

The experience was pleasant but I have to bring my vehicle back in because the oil maintenance light is on already! However, Per Gerardo , we can bring it back and he'll take care of it at no cost. Th More

by elainechatmon08
Recommend Dealer
Yes
Employees Worked With
Gerardo Ibarra, Gerardo Ibarra
Report | Print
Jan 17, 2024 -

94 Nissan of South Holland responded

Elaine, your satisfaction is our top priority. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Matt Sappenfield Owner Loyalty Manager

January 15, 2024

It was excellent and good service,things was well explained Atmosphere was great and they answered all my questions More

by lesterpotts196618
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Torrey Hall
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Jan 17, 2024 -

94 Nissan of South Holland responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of South Holland. We're looking forward to your next visit with us! Matt Sappenfield Owner Loyalty Manager

January 15, 2024

Always a great experience. Never have any issues or complaints. I know if something is wrong I can always take my car back without any issues More

by ron053093
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Torrey Hall
Report | Print
Jan 17, 2024 -

94 Nissan of South Holland responded

We are so happy to read such a great review about Nissan Of South Holland! We do hope we can be of assistance in the future. Take care! Matt Sappenfield Owner Loyalty Manager

January 15, 2024

Experience was excellent Torrey is an awesome tech and he really knows how to make you feel like family More

by shawnatemperance
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Torrey Hall
Report | Print
Jan 17, 2024 -

94 Nissan of South Holland responded

Thank you again for taking the time to let us know how we did. We look forward to your next visit! We hope you have a great day! Matt Sappenfield Owner Loyalty Manager

January 15, 2024

Awesome Experience Taylor,Tyler and Torey are Phenomenal Extraordinary service advisors and mgr Great Experience at Dealership. Great work More

by PAXPAC27
Recommend Dealer
Yes
Employees Worked With
Gerardo Ibarra, Gerardo Ibarra
Report | Print
Jan 17, 2024 -

94 Nissan of South Holland responded

We're happy you found our staff to be so supportive during your experience here at Nissan Of South Holland. We are always more than happy to assist you if anything else comes up. Take care! Matt Sappenfield Owner Loyalty Manager

January 11, 2024

Try to be patient and let her do her job, she will come to you. More

by heatheramyers97
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Torrey Hall
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December 30, 2023

I thank the company the staff if great service is available they provide you with great customer care More

by lastank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deshun Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 01, 2024 -

94 Nissan of South Holland responded

Lastank, reviews like this give us motivation and help us ensure we provide high-quality care. We can't wait to see you again, have a great day. Matt Sappenfield Owner Loyalty Manager

December 18, 2023

I felt welcomed and appreciated the first time I brought my Rogue to service at 94 Nissan, and I continue to receive this level of expertise. More

by jerry jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerardo Ibarra
Report | Print
Dec 20, 2023 -

94 Nissan of South Holland responded

Jerry, we're glad you had such a wonderful experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Nissan Of South Holland! Matt Sappenfield Owner Loyalty Manager

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