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94 Nissan of South Holland

South Holland, IL

Overview
Employees
Reviews
Vehicles
4.7
1,923 Reviews
94 Nissan of South Holland is a certified New Nissan dealer selling new Nissan's and a large selection of pre-owned vehicles including Certified Pre-Owned Nissan's! 94 Nissan of South Holland also has a newly renovated service and parts department including the installation of a state-of-the-art spotless car wash! All of our mechanics are ASE certified! We are proud to say we also staff ASE Master mechanics, as well! If you're interested in parts & accessories for your car, visit our award-winning parts department! We are conveniently located off of I-94 and 159th street east in South Holland, Illinois. Whether you're headed to Chicago or Northwest Indiana, 94 Nissan of South Holland is your one-stop for all of your automotive needs!
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16269 Van Dam Rd

South Holland, IL

60473

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Showing 1,923 reviews

December 04, 2023

Thanks Mike, you and Ray hooked me up, i got a brand new KICKS 2024 More

by dawncott
Recommend Dealer
Yes
Employees Worked With
Mike Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 07, 2023 -

94 Nissan of South Holland responded

We are very happy to have provided you with such a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Matt Sappenfield Owner Loyalty Manager

December 04, 2023

Very friendly and helpful They made my experience very pleasant and very comfortable and fast, I told Taylor I had to be out by a certain time and she took care of me More

by 8317MISSBEE
Recommend Dealer
Yes
Employees Worked With
Taylor McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor McCarroll
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Dec 07, 2023 -

94 Nissan of South Holland responded

Thank you for sharing your positive experience! We do hope we can be of assistance in the future. Take care! Matt Sappenfield Owner Loyalty Manager

December 04, 2023

Always prompt and courteous service. Very friendly atmosphere. Every employee greets you with a smile and Asks if you're okay. More

by BIGGE911
Recommend Dealer
Yes
Employees Worked With
Tyler Roberson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Roberson
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Dec 07, 2023 -

94 Nissan of South Holland responded

We are very happy to have provided you with such a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Matt Sappenfield Owner Loyalty Manager

December 02, 2023

I've been a customer with this dealer for the past 9yrs, I've least 3 vehicle's and now purchased one, it's a great dealership and I love the fact that it's in the community I reside. Very professional with More

by CHERYLCOLLINS22
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Torrey Hall
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Dec 05, 2023 -

94 Nissan of South Holland responded

It's experiences like yours that really keep us motivated! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Nissan Of South Holland! Matt Sappenfield Owner Loyalty Manager

December 02, 2023

Very good, never had a bad experience. Never had a bad experience with service department. Treated with respect. The service was very prompt. More

by bmason918
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Torrey Hall
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Dec 05, 2023 -

94 Nissan of South Holland responded

We appreciate your positive review about your recent experience with us! We're looking forward to your next visit with us! Matt Sappenfield Owner Loyalty Manager

December 01, 2023

Great! knowledge and experience with of product. Patience and dedication plus. Fantastic people skills. Wonderful! Customer service attitude, I praise More

by New customer 2024
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Otis Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2023 -

94 Nissan of South Holland responded

Reviews like this give us motivation and help us ensure we provide high-quality care. We do hope we can be of assistance in the future. Take care! Matt Sappenfield Owner Loyalty Manager

December 01, 2023

Quick and easy Very nice cool place really loved the way they were so quick with my recall More

by hoganscandice123
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Torrey Hall
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Dec 05, 2023 -

94 Nissan of South Holland responded

Your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Matt Sappenfield Owner Loyalty Manager

December 01, 2023

Bad service Prices are to high waiting time long no discount no food drinks offer More

by dnoble222
Recommend Dealer
No
Employees Worked With
Taylor McCarroll
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor McCarroll
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Dec 05, 2023 -

94 Nissan of South Holland responded

Hello! We're so sorry you had a. long waiting time. I don't have your full name so I don't know the context of the situation. Our service advisors are usually pretty good about estimating the time it will take to complete services but waits do happen for one reason or another, however, I can understand how frustrating this can be. As far as offering food and drink, we do have vending machines with a variety of cold drinks and snacks as well as free coffee and tea. Our cashiers also make popcorn and water for our guests thru out the day that is available at the cashier. We used to have a fridge of water and fresh pastries out for customers to grab but we had to stop doing it when COVID happened for the safety of everyone. Now we just hand them out in pre-wrapped portions to cut down on passing around seasonal flu and COVID. I hope this makes you feel a little better and you can give us another chance. Please contact our Service Manager, Torrey Hall, if you'd like to discuss anything further. He can be reached at torrey@94nissan.com. Regards, Liz

November 29, 2023

Came looking to get a used vehicle, but my credit wasn’t the best, but guess what?!? Mike got me rolling in a brand new Sentra More

by abeja.alyze2500
Recommend Dealer
Yes
Employees Worked With
Mike Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2023 -

94 Nissan of South Holland responded

Abeja, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of South Holland. Thank you, and have a fantastic day! Matt Sappenfield Owner Loyalty Manager

November 29, 2023

Torrey Hall always takes care of me. I don't question his suggestions for I trust his judgement. More

by maria.owens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Torrey Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2023 -

94 Nissan of South Holland responded

Hi Maria! We're so happy we were able to help you out! We sincerely thank you for the positive review, and look forward to seeing you again soon! Don't forget to stop in anytime for free car washes! Matt Sappenfield Owner Loyalty Manager

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