6th Avenue Honda - Service Center

6th Avenue Honda responded

Thank you for your positive feedback, Constance! We're delighted to hear that our representatives have been helpful, punctual, and possess good communication skills. Your satisfaction is our priority, and we look forward to serving you in the future.

6th Avenue Honda responded

Jeffrey, it's great to hear that the service team, especially Aimee, handled your complex repair situation with professionalism and kindness. Solving tough issues is no small feat, and your recognition is much appreciated. If you ever need further assistance, don't hesitate to reach out. Thanks for your positive feedback!

6th Avenue Honda responded

Hello, Our doors are always open to receive feedback and improve our processes. Our goal is to provide the best customer service and create a favorable experience for everyone. March 2022 your vehicle was brought in for diagnosis and repair. After testing your battery, we advised the battery needed to be replaced and a written quote was provided. The work was agreed upon and completed; a time later, you expressed your concern over price differences. As we explained, our Honda warranties are not the same as other vendor warranties and again we reminded you of the warranty. After my Service Team was treated very rude and cursed at, I was informed. When you and I visited, I had a similar experience as my Service Team. As good will I offered to refund you the difference of the batteries and asked you to not return to the store, as mistreatment of my staff is not acceptable. You returned on 10/11/2023 requesting an oil change and we completed the work; and, we even honored our coupon posted on our website. My Team and I only ask that we are treated with the same respect we extend to our customers. Sincerely, Jason Banister

6th Avenue Honda responded

Thank you, Shayler! We're glad to hear that you found our service good and helpful. We take pride in our ability to provide timely assistance and clear explanations. If you ever need our help again, please don't hesitate to reach out.

6th Avenue Honda responded

Thank you, BJACKSON120! We're delighted to hear you had a quick and quality service experience with us. Providing a ride home is just one of the ways we aim to make your visit convenient. If you ever need assistance in the future, don't hesitate to reach out.

6th Avenue Honda responded

We're thrilled to hear about your positive experience with us, mkirbyappr! Quick and efficient service is what we aim for, and we're delighted that you're satisfied with your car's maintenance. We appreciate your loyalty to Honda and look forward to serving you again in the future. Safe travels! 🚗💨

6th Avenue Honda responded

That's fantastic, Alaina! It's impressive that our 6th Avenue team were able to diagnose and assist you in less than 20 minutes. Efficient service is always appreciated when it comes to car troubles. We appreciate your business and look forward to serving you again in the future.

6th Avenue Honda responded

Absolutely thrilled to hear that you had such a positive experience with Amanda, Terry (Felix), and our service department and mechanics, Veronica! Your kind words mean a lot to us. Thank you for trusting 6th Avenue for your Honda needs. Have a safe weekend!

6th Avenue Honda responded

We are pleased to hear that our service department provided excellent customer care, Teresa! Our goal is to be attentive to your needs to make every experience one you would recommend. Thank you for being a valued 6th Avenue Honda customer! We appreciate your business and look forward to your next visit.

6th Avenue Honda responded

We're delighted to hear that you had a positive experience with our team, Rhiannon. Thank you for your kind words! We look forward to serving you again in the future for your service needs. Your support is greatly appreciated!