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6th Avenue Honda - Service Center

Stillwater, OK

4.4
519 Reviews

519 Reviews of 6th Avenue Honda - Service Center

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September 18, 2024

My service visit was timely and efficient. The technician explained clearly what he was doing and ask if I wanted other services More

by K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avery Meisenburg, Christian Irving
Sep 18, 2024 -

6th Avenue Honda responded

Thank you for sharing your experience, K! We're glad to hear your service visit was timely and efficient, and that our technician provided clear communication. We look forward to assisting you again in the future!

September 16, 2024

Christian was very friendly and welcoming. He made me feel like family. I will continue to come back. More

by LaDonna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian, Christian Irving
Sep 18, 2024 -

6th Avenue Honda responded

Thank you for the wonderful feedback, Ladonna! We're so glad to hear that Christian made you feel like family. We look forward to welcoming you back for future visits!

September 15, 2024

Great dealership. I am well taken care of when I go for service or to buy parts. More

by mopar_girl69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Kenning, Aimee Baker, Christian Irving
Sep 18, 2024 -

6th Avenue Honda responded

Thank you for your positive review! We're glad to hear you're well taken care of for both service and parts. We look forward to continuing to serve you!

September 14, 2024

EVERYone at 6th Avenue Honda makes me glad I'm there for service because they're friendly, fast, efficient, informative and always go beyond what's expected! More

by donnajschwarz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Kenning, Aimee Baker, Christian Irving
Sep 18, 2024 -

6th Avenue Honda responded

Thank you for your wonderful review, Donna! We're thrilled to hear that our team consistently exceeds your expectations with friendly, fast, and efficient service. We appreciate your kind words and look forward to your next visit!

September 14, 2024

Christian was very helpful and kept me up to date on my vehicle status! Very pleased with the Honda technicians, also! More

by Roger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Irving
Sep 18, 2024 -

6th Avenue Honda responded

Thank you for your feedback, Roger! We're glad Christian kept you informed and that you were pleased with our Honda technicians. We appreciate your kind words and look forward to serving you again!

September 11, 2024

Easy to schedule my routine maintenance with an appointment, Easy to check-in. Quick servicing of my vehicle. Easy to check-out and go about my day. As always, the Staff is friendly and professi More

by Honda AWD CRV Touring Owners
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Kenning, Christian Irving
Sep 12, 2024 -

6th Avenue Honda responded

Thank you for sharing your experience! We're glad to hear the scheduling, service, and check-out process were all so smooth for you. It's great to know our team continues to meet your expectations. We look forward to your next visit!

September 10, 2024

First time I have used this Honda dealer. Christian was very polite and helpful!!! Final bill was higher than I was quoted!! More

by policeboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Irving
Sep 11, 2024 -

6th Avenue Honda responded

Thank you for your feedback! We're glad to hear Christian was polite and helpful during your visit. We apologize for the discrepancy in your final bill and will look into this to ensure better transparency in the future. If you have any concerns, feel free to reach out.

August 23, 2024

Alignment couldn't get right. Car came back dirty inside. 3 times to fix it. Nice people just not good service department More

by mic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda Kenning, Aimee Baker, Christian Irving
Aug 26, 2024 -

6th Avenue Honda responded

Hello, Thank you for the feedback and I am sorry you are not completely satisfied with your experience. We made multiple attempts to get a perfect alignment, but we were unable to the driver's rear rim/tire being bent. This was noted on the paperwork. I hope that you will continue to use us as your full service automobile provider. Sincerely, Jason Banister 405 338 9822 JBanister@6thAvenueHonda.com

August 06, 2024

Customer service are friendly and very thorough about what needs to be done. No forced upselling. More

by Kyle Hey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimee Baker
Aug 08, 2024 -

6th Avenue Honda responded

Thank you, Kyle! We're glad you appreciated our friendly and thorough service. It's important to us that you feel comfortable with your decisions, without any pressure. We appreciate your feedback!

July 01, 2024

They have nice people but they don't always follow through in the service department. More

by Rhonda
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kane Little, Amanda Kenning, Aimee Baker
Jul 05, 2024 -

6th Avenue Honda responded

Thank you for your feedback, Rhonda. We appreciate your kind words about our team, but we're sorry to hear about the issues you experienced with follow-through in our service department. This is not the level of service we aim to provide, and we apologize for any inconvenience caused. Please reach out as we would like know more about your experience.

Jul 05, 2024 -

Rhonda responded

When they finally figured out what was wrong with my car and called me, they gave estimate and informe that one part wouldn't be in for a week. Called back next morning and said one part was wrong. Bad news part would cost a little more, but good news part could be in next day. Call late next day and part not in so have to wait over weekend to see if it comes in Monday. Got call Monday morning part is in, so I asked when it would be ready. Was told it would be ready around 4 which was to late for me since I had to be in Stillwater at 2:30 and would leave about 3 with an elderly gentleman. I called Tuesday morning and was told that my car that was supposed to be ready Monday around 4 still wasn't ready. I was then told it should be ready around 11:30 then as we finished talking was told noon. I was at the mercy of my son to get there to get my car. We showed up about 11:30 and were told it would be another 30 minutes. After that 30 minutes we were then told there had been a problem so it would be another hour. What could I do but wait, I wasn't leaving without my car that I had been told would be ready the day before around 4. Then it cost around $500 more than the estimate. Not sure I will be happy to return.

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