6th Avenue Honda - Service Center

6th Avenue Honda responded

Thank you for your wonderful review, Donna! We're thrilled to hear that our team consistently exceeds your expectations with friendly, fast, and efficient service. We appreciate your kind words and look forward to your next visit!

6th Avenue Honda responded

Thank you for sharing your experience! We're glad to hear the scheduling, service, and check-out process were all so smooth for you. It's great to know our team continues to meet your expectations. We look forward to your next visit!

6th Avenue Honda responded

Thank you for your feedback! We're glad to hear Christian was polite and helpful during your visit. We apologize for the discrepancy in your final bill and will look into this to ensure better transparency in the future. If you have any concerns, feel free to reach out.

6th Avenue Honda responded

Hello, Thank you for the feedback and I am sorry you are not completely satisfied with your experience. We made multiple attempts to get a perfect alignment, but we were unable to the driver's rear rim/tire being bent. This was noted on the paperwork. I hope that you will continue to use us as your full service automobile provider. Sincerely, Jason Banister 405 338 9822 JBanister@6thAvenueHonda.com

6th Avenue Honda responded

Thank you, Kyle! We're glad you appreciated our friendly and thorough service. It's important to us that you feel comfortable with your decisions, without any pressure. We appreciate your feedback!

6th Avenue Honda responded

Thank you for your feedback, Rhonda. We appreciate your kind words about our team, but we're sorry to hear about the issues you experienced with follow-through in our service department. This is not the level of service we aim to provide, and we apologize for any inconvenience caused. Please reach out as we would like know more about your experience.

Rhonda responded

When they finally figured out what was wrong with my car and called me, they gave estimate and informe that one part wouldn't be in for a week. Called back next morning and said one part was wrong. Bad news part would cost a little more, but good news part could be in next day. Call late next day and part not in so have to wait over weekend to see if it comes in Monday. Got call Monday morning part is in, so I asked when it would be ready. Was told it would be ready around 4 which was to late for me since I had to be in Stillwater at 2:30 and would leave about 3 with an elderly gentleman. I called Tuesday morning and was told that my car that was supposed to be ready Monday around 4 still wasn't ready. I was then told it should be ready around 11:30 then as we finished talking was told noon. I was at the mercy of my son to get there to get my car. We showed up about 11:30 and were told it would be another 30 minutes. After that 30 minutes we were then told there had been a problem so it would be another hour. What could I do but wait, I wasn't leaving without my car that I had been told would be ready the day before around 4. Then it cost around $500 more than the estimate. Not sure I will be happy to return.

6th Avenue Honda responded

Our goal is to exceed all expectations but it seems we fell short with your experience. After visiting with my team, I understand you were unpleased because we could only offer 6 complimentary oil changes when you purchased and we now offer oil changes for life as an option. I do apologize for this, but the year you purchased, this was not an option we had available. I hope you will consider us for your next service appointment and vehicle need. Please accept our apology and please consider us in the future. Sincerely, Jason Banister 405 338 9822

6th Avenue Honda responded

Hello, Our goal is to exceed all expectations but it seems we fell short with your experience. After visiting with my team, I understand you made your appointment after hours and our system for some reason did not sync properly. Since then the problem has been resolved, and I am sorry we had to cancel your appointment the following morning. I do apologize and I hope you will consider us for your next appointment. Our hours are 7:30am to 6pm, Monday through Friday and 7:30am to 4pm on Saturday, if you prefer to speak to someone vs using the online application. Please accept our apology and please consider us in the future. Sincerely, Jason Banister 405 338 9822

6th Avenue Honda responded

Thank you for your wonderful feedback, Peaslee! We're pleased to hear that you appreciated our prompt service, clear communication, and accurate estimates. We look forward to servicing your car again in the future.

6th Avenue Honda responded

Thank you for your feedback, lesconner! We're glad to hear that your check-in and service appointment were convenient, and that our service representative provided courteous assistance and explained your service needs. We appreciate your support and look forward to serving you again in the future!