1st Kia of Simi Valley
Simi Valley, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 9:30 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 153 reviews
Wonderful Experience I was greeted by Robyn in the service department and was taken care of immediately with a smile and friendly manner. I live in Glendale (30 mile driv I was greeted by Robyn in the service department and was taken care of immediately with a smile and friendly manner. I live in Glendale (30 mile drive) but refuse to use the Kia near my home. The few times I have been to the Glendale dealership/service department I have been ignored and when I finally got someone to help me I was treated like they were doing me a favor. I purchased two cars from them on the same day. Wish I would have visited the Simi Valley store. Oh well, live and learn. More
DO NOT DO BUSINESS WITH THEM!!! Purchased a brand new Kia Sorrento with major issues that required lengthy repairs ... all with horrible customer service and outcomes. Do not purcha Purchased a brand new Kia Sorrento with major issues that required lengthy repairs ... all with horrible customer service and outcomes. Do not purchase your car here or get it serviced. Service department is riddled with staff who are dishonest and utter failures in customer service (esp. the service manager Guy Ankeny). The most recent dealing involved trying to get service records for a vehicle we purchased and had serviced there. We were told to show up in person (as an ID was required) but when we got there, this Guy Ankeny states, "Our job is not to keep your service records." States that it will be e-mailed in 48 hours when another staff the day before stated that it would only take 30 minutes and be ready in the morning. Little does he know it is Kia corporate who asked us for these records. More
Oil change service Sang is my advisor for my service on 7/9/19. He is very informative, very nice very friendly. I strongly recommended to this dealer. Sang is my advisor for my service on 7/9/19. He is very informative, very nice very friendly. I strongly recommended to this dealer. More
Excellent salesmanship We were just fishing Mark B. Closed the deal he made this buying experience truly amazing I highly recommend and would go back for another purchase if We were just fishing Mark B. Closed the deal he made this buying experience truly amazing I highly recommend and would go back for another purchase if he is still there More
Excellent Experience We are a repeat customer. We enjoy the friendliness of the all the staff and the low pressure sales. 1st Kia staff always make it a comfortable experi We are a repeat customer. We enjoy the friendliness of the all the staff and the low pressure sales. 1st Kia staff always make it a comfortable experience when purchasing a vehicle. Our sales team Perry, Juan, and Art were a pleasure to work with. Thank you all More
Perfect every time Robyn, of course....best part of taking our cars for service. She is always a pleasure to deal with, always does what she says she is going to do, and Robyn, of course....best part of taking our cars for service. She is always a pleasure to deal with, always does what she says she is going to do, and makes sure all work is completed thoroughly and perfectly More
New purchase, existing cutomer Jonathan was great to work with from start to finish. I definitely love the no pressure atmosphere at First Kia, the whole team makes you feel very w Jonathan was great to work with from start to finish. I definitely love the no pressure atmosphere at First Kia, the whole team makes you feel very welcome! I've been using First Kia for several years to service my previous car and will happily continue to use them. More
good service always professional and courteous. Robyn is great and pleasure to deal with. I like dealing with local businesses if I can as long as the quality and always professional and courteous. Robyn is great and pleasure to deal with. I like dealing with local businesses if I can as long as the quality and costs are comparable. please don't start raising prices unless necessary. More
Happy at 1st Kia Everyone was courteous and helpful. In addition, my salesman Omar was very interesting to chat with. Those lag times as the sales manager when back an Everyone was courteous and helpful. In addition, my salesman Omar was very interesting to chat with. Those lag times as the sales manager when back and forth passed very quickly. More
Great Salesperson Jesse Trujillo really knows the cars inside and out. When we went on a test drive he went over the car features. When I purchased the vehicle he went Jesse Trujillo really knows the cars inside and out. When we went on a test drive he went over the car features. When I purchased the vehicle he went into great detail of every feature on the car. Jesse is polite, personable and does not over power you like some dealerships. More