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1st Kia of Simi Valley
Simi Valley, CA
155 Reviews
1st Kia of Simi Valley brings the latest and most exciting new Kia models to drivers near the San Fernando Valley and beyond. Stop by our Kia dealer in Simi Valley, CA, to test-drive a new or used Kia today, or for Kia service and repairs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 9:30 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 155 reviews
July 13, 2021
Your service department & manager are unrespectiful and treat women like they are nothing. I asked to speak to a supervisor & he was rude, would not let me talk & just walked away. What kind of customer se treat women like they are nothing. I asked to speak to a supervisor & he was rude, would not let me talk & just walked away. What kind of customer service is that? If I was a man he would NOT have done that! You should review his work ethics. He gets paid way too much for what he does. More
by Jennifer
Employees Worked With
April 15, 2021
I've been bringing my car here for a few years now and have always had great service. My last visit here was quicker than expected which meant that I could go on with the rest of my day! have always had great service. My last visit here was quicker than expected which meant that I could go on with the rest of my day! More
by conradspam3
Employees Worked With
Taylor
April 05, 2021
Taylor took care of everything, he was great, my daughter lives there in Ca and I retired in Colorado, he kept me updated and touched base with me frequently lives there in Ca and I retired in Colorado, he kept me updated and touched base with me frequently More
by Robert P
Employees Worked With
Taylor
March 24, 2021
Phenomenal service from justin,Noah,juan,johnny,Henry u should definitely come to buy a car here they push for the best deal possible. U feel welcome and they take care of your needs. should definitely come to buy a car here they push for the best deal possible. U feel welcome and they take care of your needs. More
by Carlos
March 23, 2021
The service department is the worst. Total rip off scammers. Took my SUV in because the engine light kept coming on. They claimed it was the camshaft sensor so I said go and replace it. Then the next scammers. Took my SUV in because the engine light kept coming on. They claimed it was the camshaft sensor so I said go and replace it. Then the next day they claimed the spark plug wires were bad which were less than a year old so I went over picked them up and returned with new ones. Later they said it was all fixed so I paid over $300 and picked up the car. The next week the engine light came back on so I took it back. They had it for 2 more weeks then called and said they don’t have time to figure out the real problem. I asked for a refund but they refused. Total xxxxxxx lying rip off xxxxxxxx. All they did was reset the computer so the light would go off. To top it off there were tiny white speckles of paint on the hood and windshield. since they left it outside. Don’t trust these crooks !!!! More
by gwiz555
Employees Worked With
March 19, 2021
Jessie was easy to deal with, no pressure, represented us well to management, helped to "seal the deal", and made sure that we understood most of the features of our new car. Great guy. well to management, helped to "seal the deal", and made sure that we understood most of the features of our new car. Great guy. More
by Rick S.
Employees Worked With
Jesse Trujillo
October 26, 2020
Our salesman, Eddie, was friendly and not pushy, allowing us time and space to look at different cars and talk things over. He reached out when we were undecided, but was always courteous and patient. Eddie us time and space to look at different cars and talk things over. He reached out when we were undecided, but was always courteous and patient. Eddie made sure we understood all the terms being offered and wanted the best deal for us. Henry in finance was also very helpful, polite, and explained all the paperwork clearly. Thanks again 1st Kia. My Sedona had 185,000 miles and I hope to put that same amount on my new Soul! More
by MishSoul
July 17, 2020
Satisfied customer with service department It’s a pleasure dealing with Robyn Evans, she always takes good care of us. My husband met Greg Thoma, he was very helpful and really went the extra m It’s a pleasure dealing with Robyn Evans, she always takes good care of us. My husband met Greg Thoma, he was very helpful and really went the extra mile to help us with our problem. We were very satisfied with the results. More
by riley.mulligan
April 04, 2020
I absolutely love my new 2016 Optima SX Launch Edition! Johnny and Jeff we’re great, they made me feel very comfortable during my used car buying experience and didn’t overwhelm me with anything I didn’t n Johnny and Jeff we’re great, they made me feel very comfortable during my used car buying experience and didn’t overwhelm me with anything I didn’t need! On top of all that, they gave me a great deal too and I COULDNT BE HAPPIER!!! I would definitely recommend this dealership to anyone looking to get a Kia!!! More
by micky
