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1st Kia of Simi Valley

Simi Valley, CA

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152 Reviews
1st Kia of Simi Valley brings the latest and most exciting new Kia models to drivers near the San Fernando Valley and beyond. Stop by our Kia dealer in Simi Valley, CA, to test-drive a new or used Kia today, or for Kia service and repairs.
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2081 First Street

Simi Valley, CA

93065

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Showing 152 reviews

March 24, 2021

Phenomenal service from justin,Noah,juan,johnny,Henry u should definitely come to buy a car here they push for the best deal possible. U feel welcome and they take care of your needs. More

by Carlos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Kia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Kiedaisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry, Justin, Juan
Mar 29, 2021 -

1st Kia of Simi Valley responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005

March 23, 2021

The service department is the worst. Total rip off scammers. Took my SUV in because the engine light kept coming on. They claimed it was the camshaft sensor so I said go and replace it. Then the next More

by gwiz555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg Thoma
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2021

Jessie was easy to deal with, no pressure, represented us well to management, helped to "seal the deal", and made sure that we understood most of the features of our new car. Great guy. More

by Rick S.
Recommend Dealer
Yes
Employees Worked With
Jesse Trujillo
Mar 25, 2021 -

1st Kia of Simi Valley responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Jessie assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005

March 16, 2021

Taylor was awesome! He kept me in the loop. And my car was ready when he said it would be. This is my family’s 8th Kia. More

by deb_zamo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor
Mar 18, 2021 -

1st Kia of Simi Valley responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005

October 26, 2020

Our salesman, Eddie, was friendly and not pushy, allowing us time and space to look at different cars and talk things over. He reached out when we were undecided, but was always courteous and patient. Eddie More

by MishSoul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Kia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie, Henry
Oct 29, 2020 -

1st Kia of Simi Valley responded

Congratulations on your new Soul! Thank you for taking the time to write about your experience. It's great to know Eddie and our staff were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005

July 17, 2020

Satisfied customer with service department It’s a pleasure dealing with Robyn Evans, she always takes good care of us. My husband met Greg Thoma, he was very helpful and really went the extra m More

by riley.mulligan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Thoma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robyn Randle
Jul 20, 2020 -

1st Kia of Simi Valley responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005

April 04, 2020

I absolutely love my new 2016 Optima SX Launch Edition! Johnny and Jeff we’re great, they made me feel very comfortable during my used car buying experience and didn’t overwhelm me with anything I didn’t n More

by micky
Recommend Dealer
Yes
Employees Worked With
Johnny Kia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff in sales
Apr 16, 2020 -

1st Kia of Simi Valley responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005

March 03, 2020

Never thought I would but I bough a Kai and its a great car My salesperson and everyone I spoke to was friendly & welcoming. The car lot and the interior building and offices were clean. After a rocky start we More

by boughtakia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sid Khan, Art Alexander
Mar 04, 2020 -

1st Kia of Simi Valley responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005

February 27, 2020

Great Service! Immediate service when I drove up; conscientious, friendly and inviting. Robin is great! I like the accommodations in the green room and did not have More

by Sandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robyn Randle, Debbie Keables
Feb 27, 2020 -

1st Kia of Simi Valley responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005

February 20, 2020

Excellent service and response when I arrived.Sang was Excellent service and response when I arrived. Sang was more the helpful and kept me informed on everything. Waiting room was pleasant and coffee wi More

by Sinbad
Recommend Dealer
Yes
Employees Worked With
Sang Bae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Vafee
Feb 24, 2020 -

1st Kia of Simi Valley responded

We appreciate your marvelous feedback, Sinbad. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005

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