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1st Kia of Simi Valley

Simi Valley, CA

2.6
155 Reviews
1st Kia of Simi Valley brings the latest and most exciting new Kia models to drivers near the San Fernando Valley and beyond. Stop by our Kia dealer in Simi Valley, CA, to test-drive a new or used Kia today, or for Kia service and repairs.
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2081 First Street

Simi Valley, CA

93065

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Showing 155 reviews

March 04, 2025

Brian was great and explained what service would be done, this was my first visit and I left very happy and will return anytime I need service on my 2023 Kia Forte. More

by Cherylgifis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Keelan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

1st Kia of Simi Valley responded

Thank you, Cheryl, for your wonderful review! We're thrilled to hear that you had a great first visit with us at 1st Kia of Simi Valley and that Brian took the time to explain the service for your 2023 Kia Forte. We appreciate your kind words and look forward to assisting you again whenever you need service! Safe travels! Sincerely, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005

February 27, 2025

This service manager is honestly the worst I've ever dealt with and I've bought seven or eight cars from different dealerships over the years. Customer service is a thing of the past, at least with thes More

by Siavo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Noah Kiedaisch
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sang Bae
3.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Thoma
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Keelan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

1st Kia of Simi Valley responded

Our team has acknowledged this review.

November 16, 2024

I would not own a Kia if this dealership was my only choice. Service is non-existent, model inventory is minimal, phones are never answered and calls are not returned. The most unprofessional dealershi More

by TuscanRider
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Did not get a name in sales or service
Nov 21, 2024 -

1st Kia of Simi Valley responded

Our team has acknowledged this review.

June 22, 2024

Johnny, general sales mgr was rude, unprofessional, and I would not recommend this dealer to anyone. They have lots of complaints about rude treatment, and I was the subject of his unprofessionalism, spoke u More

by Psych evaluator
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Johnny Kia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Kiedaisch
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2024

Me and my sister contacted Kia of Simi Valley on Sunday, April 21st. The salesmen's who picked up the phone was Josh, a very nice and polite guy. I explained to him about the car that I'm looking for and I More

by avi91356
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Johnny Kia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
October 02, 2023

We were totally let down and very unhappy by the lack of courtesy that we were treated with by one of the service reps at this dealer. There is only 3 reps at this dealer. Brian, Odín and Sang. Brian and Od More

by bigfern
Recommend Dealer
No
Employees Worked With
Sang Bae
1.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Thoma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Keelan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Odín- Service rep- professional and courteous. Thank you
January 15, 2023

Excellent and Sammy our dealer is very helpful and the rest were very helpful too More

by richmom10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammy Chow
Jan 19, 2023 -

1st Kia of Simi Valley responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005

October 24, 2022

First Kia in Simi Valley provided outstanding service & support throughout our 2023 Sportage buying experience. Noah was our thoughtful guide in all of the ways that everyone appreciates when it’s time More

by stevebrowndesign
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Kia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Kiedaisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Sanchez, Juan Contreras
Oct 27, 2022 -

1st Kia of Simi Valley responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005

March 11, 2022

From February through May of 2020 they refused to perform an engine fire safety recall on my car; they kept blaming "server issues". When my engine began making noise last month I asked about coverage for th More

by ScrewedForte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sang Bae
1.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Thoma
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

1st Kia of Simi Valley responded

We acknowledge your review and are currently looking into the events you’ve detailed.

September 12, 2021

Sang and Greg went above the call of duty to help me with a contact issue. They spent an extra hour making calls and working with vendors to resolve the issue. More

by Sheena.paez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cristian Urizar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sang Bae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Thoma
5.0
This rating includes all reviews, with more weight given to recent reviews.
cpi solutions
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

1st Kia of Simi Valley responded

We're so happy we were able to help you out! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Sincerely, Johnny Kia, GSM | johnnykia@firstautogroup.com | 805-306-1005

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