#1 Cochran Hyundai Monroeville

We brought our vehicle in for a host of bizarre problems that were quite troublesome, not to mention downright frightening. Rex was very patient and attentive while we described, in detail, what was going that were quite troublesome, not to mention downright frightening. Rex was very patient and attentive while we described, in detail, what was going on with the van. He was also friendly and polite and made us feel validated in our concerns (they were serious!). Rex kept us updated about the status of the service visit, as promised, and went above and beyond by performing some brake maintenance, free of charge, and washing the vehicle (it was filthy!). Furthermore, when he saw us pull into the parking lot to pick it up, he immediately brought it around for us, rather than having us wait. We've dealt with Rex numerous times for other (warranty-covered) issues and have always been met with the same degree of helpfulness, courtesy and respect. We very much appreciate the way he conducts himself and treats his customers. Thank you, Rex! More

This was my first real experience at dealing with #1 Cochran and can only say I was and I am very happy with the experience. Corey met my wife and I when we first got there and from that moment he was v Cochran and can only say I was and I am very happy with the experience. Corey met my wife and I when we first got there and from that moment he was very friendly, informative and a true pleasure to deal with. Corey took the time to show me a few different cars and never once was pushy or seemed bothered at all. He encouraged us to ask questions about the cars and provided us as much detail as he possibly could. I will recommend to anybody looking to purchase a new Hyundai to go see Corey and I am confident they will receive the same outstanding service as I did. More

Nice service the people who work here are vey friendly and want to help you find a car you really want to drive. Josh did not rush us or try to show us car we were not interested inhe was a great listener and want to help you find a car you really want to drive. Josh did not rush us or try to show us car we were not interested inhe was a great listener. More

Rick was very knowledgeable and helpful when answering my questions about the 2013 Hyundai Elantra. He thoroughly explained everything I needed to know and was a big help when I was buying this car! questions about the 2013 Hyundai Elantra. He thoroughly explained everything I needed to know and was a big help when I was buying this car! More

Rex was very accommodating in performing the service to meet my schedule. The service was performed in a timely manner and was ready on time. Rex was very accommodating in accepting a service coupon to r meet my schedule. The service was performed in a timely manner and was ready on time. Rex was very accommodating in accepting a service coupon to reduce the cost of the repair and got me in and out quickly. More

We have been completely satisfied with everyone associated with Cochran Hyundai in Monroeville since we purchased our 2011 Hyundai! The service is outstanding and everyone always exceeds our expec associated with Cochran Hyundai in Monroeville since we purchased our 2011 Hyundai! The service is outstanding and everyone always exceeds our expectations! More

Fantastic buying experience from the Cochran Monroeville team, especially Dave Sharo. Product knowledge was excellent & nothing was too much trouble. Would gladly recommend this dealership. team, especially Dave Sharo. Product knowledge was excellent & nothing was too much trouble. Would gladly recommend this dealership. More

My husband and I were pleased with the customer service we received at your dealership. Calvin was a great guy and did everything to make sure we were completely satisfied. He answered all of our questions we received at your dealership. Calvin was a great guy and did everything to make sure we were completely satisfied. He answered all of our questions during the test drive and made sure we were familiar with the operation of the Elantra. He went over and above to make sure I got the color I wanted and when we took delivery, he even set up my cell phone to use bluetooth. He is a very valuable asset to your dealership and I would surely recommend him to our family and friends. More

This is at least the sixth vehicle I have purchased off This is at least the sixth vehicle I have purchased off Cochran. My experience with the service department has been excellent although I have rar This is at least the sixth vehicle I have purchased off Cochran. My experience with the service department has been excellent although I have rarely used the service department for anything but routine maintenance since the vehicles have never needed anything but routine maintenance, that's a good thing. As far as the negotiation for price, payment, lease or buy I have always walked away knowing I obtained the best deal possible. There is some of the "old" Cochran left when it comes to the negotiation, take some, leave some, what's your bottom line, what do you want your payment to be. Some dealers just want to cry on your should and tell you there is no markup, we barely get by, not Cochran, they want to negotiate and sell vehicles!! Today was no exception, your personnel were there to sell me a vehicle and did what was needed for you to make a profit and for me to again drive away with a new vehicle knowing the price was fair and honest. Compliments to your entire staff. More