I've purchased two vehicles from Cochran with Shawn Herman as my sales consultant both times. They have been the best major purchase experience I've ever had.

I must start out by saying that our salesperson was Shawn Herman. This is the second Hyundai we purchased from Cochran, but most importantly from Shawn. He is unlike any other salesperson I have ever met before. He is extremely knowledgeable, courteous, professional, listens to what you are saying and is not pushy. He made the entire process of purchasing very smooth and not stressful in anyway. It was such a wonderful experience working with him. In addition everyone that works at Cochran are all very nice and helpful. Jim the manager worked on a few issues with us and he too was extremely knowledgeable and very accommodating and polite. I highly recommend if you're looking to purchase a vehicle definitely give Cochran a try and make sure you request Shawn Herman. I can honestly say he is the best!!

Shawn Herman was extremely knowledgeable of the vehicle I chose. I have purchased many vehicles, and he was the first salesman that was not pushy in any way, only helpful. I highly recommend the salesman at number one cochran.

Tried calling several times to get an appointment for service and no answer. Went to the service department and they guy was a total jerk, no help at all. Avoid this place unless you are looking for aggravation.

I need to preface this review by saying I know nothing about Credit Scores, and the lady I talked to was completely nice the whole time. That being said I feel I was messed around with. I called in asking about a car and the saleswomen took my information. My credit score started to be checked....and again...and up to 8 times. I tried to maintain contact with the Saleswoman, i understand they were trying to get me financing but to run a credit check 8 times. There should be a guard against that. Finally 7 days passed. I called the store directly and got another salesperson. They said it only takes 2-3 days before they get back with a decision. The Saleswoman claimed she was out of the office 3/7 days, let me know it wasnt her fault because she passed it onto a "Special Finance Manager". Finally had to call and tell them to stop checking my credit. I would not use this location of Hyundai, or if you do, make sure you talk to an actual sales person and not the concierge.

I bought a new ioniq5 from Cochran. Good experience with the salesman. I live 50 miles away. I tried to call service about a charging issue. Left message, got no call back. Called a second day. Left a message, got no call back. Called third day. Left a message with service and got no call back.