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#1 Cochran Hyundai Monroeville

Monroeville, PA

3.9
1,058 Reviews

4520 William Penn Highway

Monroeville, PA

15146

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Showing 1,058 reviews

October 14, 2012

price could have been better. I just wanted the break pads replaced thats it. But everything else was good.People were friendly an understanding. And they did get my car fixed early too. More

by kls70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
rex, Rex Sutton
October 07, 2012

I was at the Hyundai dealership for warranty work on my 2010 Tucson. As always I received excellant service. Jim Downs and his staff are courteous, friendly andare alwasys concerned with eliminating whatev More

by clemecu
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Downs and I regret I did not get the names of his service advisors, Jim Downs
October 03, 2012

My husband and I had such a great experience with Don! This was my very first new car buy and I will admit I was very hesitant going into a dealership because I do not like to be pushed into anything. My More

by kdavis2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Dressler
September 29, 2012

Repairs not Done.. Same problem as soon as I left shop. Repairs not Done.. Same problem as soon as I left shop. Kept car two days for nothing. This will cause me two more round trips and arrange for rides More

by Roy Weber
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Connor Williams ?, Connor Williams
Oct 05, 2012 -

#1 Cochran Hyundai Monroeville responded

We understand after a second trip to our service department your repairs have been completed. We sincerely apologize for any inconvenience this may have caused and hope you'll give us the opportunity to make things right.

September 28, 2012

I came here to get my state inspection and fix the brake sensor in my Sonata. Service was done well. They fixed all of my items under warranty. I thought the "labor" costs were a little extreme, but all in More

by hsmith4788
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connor, Connor Williams
September 27, 2012

We presented Corey with the challenge of selling three cars at one time. He was knowledgeable about all the Hyundai cars, patient as we tried to make a decision, and efficient with his follow-up but not " More

by thebarnerfamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Casper
September 27, 2012

Same as cars #1 & #2- We presented Corey with the Same as cars #1 & #2- We presented Corey with the challenge of selling three cars at one time. He was knowledgeable about all the Hyundai cars, patie More

by thebarnerfamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Casper
September 27, 2012

Dave Sharo was very thorough explaining the features of our new Hyundai Sonata. He was also helpful in getting us the deal that fit our budget. Heather Champion got us through all the paperwork in record t More

by johnchep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Sharo, Heather Champion
September 27, 2012

Same as car #1- We presented Corey with the challenge of Same as car #1- We presented Corey with the challenge of selling three cars at one time. He was knowledgeable about all the Hyundai cars, patient as More

by thebarnerfamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Casper
September 27, 2012

the whole experience was good. although the problem was not found, the staff tried to find the intermittent problem. it may take more visits to find the issue that i have with my 2013 sonota. More

by richerei
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
do not know, Jim Downs
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