#1 Cochran Hyundai Monroeville

Definitely Recommend this Dealership! This is the 2nd car I've bought here, and the customer service will keep me as a returning customer. I worked with Jim Powers, and he made the process This is the 2nd car I've bought here, and the customer service will keep me as a returning customer. I worked with Jim Powers, and he made the process seamless and enjoyable which NEVER happens when car shopping. I also worked with Heather Champion on financing and she was so informative and personable. I will recommend this dealership to anyone I know looking for a car! More

Exceeded my expectations! After having a very disappointing experience at another Hyundai dealership in the area, I started reading reviews to find another place to do business After having a very disappointing experience at another Hyundai dealership in the area, I started reading reviews to find another place to do business. I read a few bad reviews for this dealer but I figured that everyone has their own opinion. So, I would give #1 Cochran Hyundai of Monroeville an honest shot! I am so happy that I did! It was a super easy process and I am super satisfied. No stress involved whatsoever! It started with a friendly voice on the phone. Her name was Lizzie. I called to explain my need to return my previous lease as well as already being upset because of the other dealership shenanigans. She briefly explained the lease return and helped me schedule an appointment so that there would be no issues. When I arrived, I was immediately greeted, then guided to the right individual. The dealership was clean, organized, and up to date with modern technology. My sales associate was Shawn H. and he was absolutely AMAZING from start to finish. He answered all of my questions. He was attentive to detail. He listened to me. He put my worries and concerns to rest. No haggling. No grimy sales tatics. No BS! He was patient with me and went over the whole process of returning a lease for something newer. He respected my budget and never once tried to make me go over my set comfort price. He was confident that he could help me find a car that I would like for a price that I could afford. He explained all the current deals. He encouraged me to test drive different vehicles in my price range. He did not rush me and definitely made me feel that my business was appreciated! He kept me informed throughout the entire process. No sneaky dealing! I could definitely tell that he wasn't just trying to make the dealership money but truly wanted to make sure that I was happy with my purchase as well! He found me the car I wanted for a very reasonable price. Shawn H. really went above and beyond with his genuine customer service and exceeded my expectations! I am confident that I will return in the future and recommend #1 Cochran to my family and friends! More

Fantastic experiance Ryan went our of his way to put our family in a brand new car. When all other car lots declined our loans there team some how pulled through and got u Ryan went our of his way to put our family in a brand new car. When all other car lots declined our loans there team some how pulled through and got us approved. I couldnt recommend a better sales man. If your looking for a car with good mileage, the full package and a pleasant experiance he is the one to ask for! Again thank you for working the long hours to get us to drive off that lot in a new car! More

Great expereience Ryan did a great job meeting my needs and handled the closing process in an efficient manner as I requested. It’s always satisfying when people liste Ryan did a great job meeting my needs and handled the closing process in an efficient manner as I requested. It’s always satisfying when people listen to, and then meet, your needs. Thanks! More

Great sales and service! Really Appreciated Ryan’s help, he was top notch, knowledgeable and not pushy. We were happy to have him as our salesman and would highly recommend hi Really Appreciated Ryan’s help, he was top notch, knowledgeable and not pushy. We were happy to have him as our salesman and would highly recommend him to anyone. More

Honest, helpful, and patient! There are not enough good words to say about Ryan, but some very important words are patient, honest, and extremely helpful! I went in knowing where There are not enough good words to say about Ryan, but some very important words are patient, honest, and extremely helpful! I went in knowing where I wanted to be budget wise and a wishlist. Never once did he try to push me above my limit and what he quoted me was on point. He was easy to talk to and never made me feel like I was pressured to buy anything. He encouraged us to go home and think it over stating that it is a big purchase and that we need to make sure the vehicle is right for us. I did exactly that and two days later I contacted Ryan and went in and test drove the vehicles again. It was cold and rainy but he was pleasant and continuely has a smile on his face. This is the way every car sales should go. You should feel no pressure and feel valued. If you want an experience like mine, contact Ryan, I promise you, you will be satisfied! Thank you Ryan and I feel blessed that you were are salesman! More

Great service! Chris Kepes was so easy to work with and I love my new car. The process was smooth and easy to complete. I would highly recommend him for your new c Chris Kepes was so easy to work with and I love my new car. The process was smooth and easy to complete. I would highly recommend him for your new car needs. More

Amazing experience! Amazing over all experience! Went in on a snowing night. Chris Kepes was our salesman and provided us with a fantastic experience. He assisted us w Amazing over all experience! Went in on a snowing night. Chris Kepes was our salesman and provided us with a fantastic experience. He assisted us with everything. He kept us in the loop throughout the whole process. Chris found the vehicles in the lot we wanted to look at and test drive and went out and cleaned them off and warmed them up for us to test drive. I will be back to this dealership again to buy another car next year for sure! More

Quick and easy Made first contact on line. Everything went smoothly. No dickering over price. Well in line with kbb’s price. The whole process took less than 3 hours Made first contact on line. Everything went smoothly. No dickering over price. Well in line with kbb’s price. The whole process took less than 3 hours from entering the door to driving out in my new Sonata. Everyone was courteous, knowledgeable and helpful. More