#1 Cochran Hyundai Monroeville
Monroeville, PA
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I was there for a recall on my vehicle, which they said would take about an hour, and an oil change. There were several vehicles ahead of me when I arrived so I fully expected to be there longer. I was p would take about an hour, and an oil change. There were several vehicles ahead of me when I arrived so I fully expected to be there longer. I was pleasantly surprised when my vehicle was done within an hour. More
Working with the people of Cochran took my mind back to the days when I bought Saturns. A pleasant experience, straight-forward talk, and no pressure to buy. The evening of the paper signing was a very go the days when I bought Saturns. A pleasant experience, straight-forward talk, and no pressure to buy. The evening of the paper signing was a very good experience as Bruce T and Anthony I took the time to explain, go over and answer any questions or concerns related to the Elantra GT. Thank you for a good team of workers. Looking forward to continued good and personal treatment from the # 1 Cochran team. Dave More
I was looking to purchase a 2013 Hyundai Elantra GT when I went to #1 Cochran. My wife had inquired with another dealership which had told her that their deal could not be beat. Well, they were wrong. Ji I went to #1 Cochran. My wife had inquired with another dealership which had told her that their deal could not be beat. Well, they were wrong. Jim and Corey worked the numbers and gave me and my wife a much better deal. Corey was extremely helpful at getting me up to speed with all of my new car's features. Heather Champion made getting all of the financing together an absolute breeze. The thing that I was most impressed about was that I wasn't put under a lot of pressure. I hear so many people complain about being sold something that they don't want. The people at # 1 Cochran helped me and my wife get exactly the car that I wanted at the price I wanted. This is the second Hyundai that my wife and I have purchased from # 1 Cochran. I am reasonably sure it will happen again. Thanks to you all for your help. Russell Krohe Apollo, PA More
This was my first service on my 2012 Santa Fe, a simple Pa. State Inspection and tire rotation. I was greeted warmly by Bob Johnston who, after we exchanged paperwork, escorted me to the customer lounge wh Pa. State Inspection and tire rotation. I was greeted warmly by Bob Johnston who, after we exchanged paperwork, escorted me to the customer lounge where I had my choice of TV, Magazines, coffee and comfortable seating. In less than an hour Bob retrieved me and presented my with the bill, lower than the online estimate. I was very pleased with both the cost and quick service. In my freshly washed car, I found a note from the technician who serviced my car, Josh Taylor, thanking me for my business and hoping I was pleased with the work he'd performed. Clearly these people want to make sure their customers are satisfied. I have dealt with #1 Cochran since 2002 when I bought a new Saturn from them. Over that time they have striven to take good care of me and my cars. They have earned my trust. More
The guys that work in the service department at #1 Cochran Hyundai are absolutely wonderful to deal with. They are friendly when you walk in the door, take time to talk with you regarding any concern Cochran Hyundai are absolutely wonderful to deal with. They are friendly when you walk in the door, take time to talk with you regarding any concerns, and are prompt when returning phone calls or need to get in touch with you to assess any current situation you vehicle may be under. Connor, Rex, and Bob are tremendous assets to the #1 Cochran organization and are, by far, the best service team I have dealt with at any dealership in the area. Keep up the great work guys! More
Charlie and Elaine made this the best car buying experience I have ever had. Charlie was very knowledgeable, professional, friendly and most importantly trustworthy, in addition to providing custo experience I have ever had. Charlie was very knowledgeable, professional, friendly and most importantly trustworthy, in addition to providing customer focus and satisfaction. Elaine was also a pleasure, professional, trustworthy and customer focused. She spent time to make me feel like they sincerely wanted me as their customer and worked with me to seal the deal! The most sincere complement is to return to buy another car and recommend to family and friends.....which I definitely plan to do! More
This dealership made making vehicle-buying decisions very easy. The entire process went very well and everyone involved was courteous and gave us individualized attention. Extremely professional and care a easy. The entire process went very well and everyone involved was courteous and gave us individualized attention. Extremely professional and care about whether you get a good deal and are treated well. More
Everyone I dealt with at #1 Cochran Hyundai of Monroeville was very personable and helpful. They showed me what I was interested in and were very helpful in me making my final decision on my new c Monroeville was very personable and helpful. They showed me what I was interested in and were very helpful in me making my final decision on my new car. Everything went smoothly and I am very happy with my purchase. More
Bruce Turner is by far the best sales consultant in the business. This is the third time we've purchased a car through Bruce. His commitment and dedication to customer service is second to none. We live le business. This is the third time we've purchased a car through Bruce. His commitment and dedication to customer service is second to none. We live less than 5 miles from our local Hyundai dealer, but will drive another 60 miles to do business with Bruce & Cochran Hyundai. Bruce works tirelessly to make sure he gives us the best deal and that we are completely satisfied during and after the sale. He deserves higher then scores of 5 for his hard work and efforts.... if I could I would rate him a 10!!!! We'll be back to Cochran for our next car and many more to come as long as we can work with Bruce Turner. More
Bruce was very knowledgeable about all aspects of the cars that we were looking at. He was patient, friendly and personable. We looked at many cars this week, and went to many different dealerships. Co cars that we were looking at. He was patient, friendly and personable. We looked at many cars this week, and went to many different dealerships. Cochran Hyundai was the only dealership that didn't pressure us into anything. I was having a hard time making a decision about the cars, and Bruce did not push us in any one direction, but simply pointed out the features of the cars to help us make a truly informed decision. Heather made us feel comfortable as we worked on the financial arrangements. I look forward to buying our future vehicles at Cochran. Our new Indigo Blue Elantra Limited is the first car that I was ever excited to own! More