#1 Cochran Hyundai Monroeville

We were introduced to our sales representative who was very attentative to what we were interested in purchasing. We went through a test drive for the vehicle we wanted and were not rushed during the tes very attentative to what we were interested in purchasing. We went through a test drive for the vehicle we wanted and were not rushed during the test. We then thought we were more interested in a different upgrade to this vehicle and again we test drove the upgraded vehicle which we ultimately purchased. We were never pressured during the entire process. We had no need to haggle over pricing since the sales representative through his manager offered us a slightly better cost than what we expected. The review of all of the functions of our Santa Fe Sport was so complete that we thought we were never going to get out of the dealership, it went through closing........this was a very good thing. Thank you More

This is 3rd time purchasing a vehicle at #1 Cochran Hyundai. My 1st purchase was in 2003. My 2nd and 3rd experiencing were through leasing a Hyundai Elantra. My 2nd experience was in March 2013 and Hyundai. My 1st purchase was in 2003. My 2nd and 3rd experiencing were through leasing a Hyundai Elantra. My 2nd experience was in March 2013 and I was referred by family members to work with Charlie Smith, which I did. Mr. Smith did an outstanding job and therefore when I needed to get a new lease in Feb 2014, I immediately contacted Charlie. Charlie made my entire 2nd leasing experience even better than my 1st lease. He is truly a very genuine and kind person. I feel he went above and beyond to help me in my leasing purchase. I also worked with Heather Champion for my financing. Heather was very personable and made the finances of the deal extremely comfortable and easy to understand. I had an awesome experience and will definitely recommend these two employees and #1 Cochran to my family and friends. More

Great experience at Chochran of Monroeville! We encountered friendly people from start to finish. Everything regarding the process, the car we were looking at leasing and financing was explained t encountered friendly people from start to finish. Everything regarding the process, the car we were looking at leasing and financing was explained to us. We were never rushed or upsold. Will be back for our next car buying experience!!! More

Great overall experience! The sales consultant was very knowledgeable and located the car I wanted. I was also satisfied with the price. The whole process went smoothly, with great communicate between th knowledgeable and located the car I wanted. I was also satisfied with the price. The whole process went smoothly, with great communicate between the buyer and seller. More

My experience at #1 Cochran Monroeville was nothing but a success. Upon our arrival, we were greeted at the desk by the receptionist and treated very well. She had taken care of our needs at the time and r success. Upon our arrival, we were greeted at the desk by the receptionist and treated very well. She had taken care of our needs at the time and reported to Charlie Smith that we had arrived. Charlie immediately came over to greet us and let us know that he would be right with us. It did not take long for service, which is a great quality. Also, with this being a return customer experience it was nice to be known by our salesman. Charlie was very helpful and knowledgeable about the cars my husband and I were interested in leasing. In the end, we walked away very happy with price, experience, and customer service as well as with a great car! This experience solidifies why we return to #1 Cochran and invest in an hour drive to get to this dealership! It's well worth it and the best dealership we have experienced to date! Thank you #1 Cochran for an as always amazing experience! More

We have purchased 2 Hyundai's from Cochran Monroeville in the past, the atmosphere in the dealership and the ease of buying, no pressure, is remarkable. Our previous salesman was really good, Monroeville in the past, the atmosphere in the dealership and the ease of buying, no pressure, is remarkable. Our previous salesman was really good, knowledgeable and helpful. He Retired, Charlie Smith took over this time. Charlie is just as knowledgeable and helpful. He answered all our questions had the car ready when we needed it (shoveled it out of snow) so we could return the rental car and get back on the road with our own car. Once again there was no pressure and Charlie did a wonderful job keeping my wife informed and above all happy. He worked with us on rebates, incentives and options to make us comfortable with the price. As the saying goes: A happy wife makes for a happy life. More

Excellent service! Would highly recommend! Charlie helped me turn in my old leased Sonata and get a new lease, all within a couple hours. Very friendly and no-pressure environment made it an enjoyable experi me turn in my old leased Sonata and get a new lease, all within a couple hours. Very friendly and no-pressure environment made it an enjoyable experience. More

I have been dealing with #1 Cochran Hyundai since 1999. It is my pleasure to express how satisfied I am with the service I receive each and every time I have taken one of my vehicles to be serviced. I ha It is my pleasure to express how satisfied I am with the service I receive each and every time I have taken one of my vehicles to be serviced. I have purchased 3 Hyundai's and love each one. My first one was a 1999 Sonata, wonderful car. Second one was a 2004 Santa Fe, wow what a great purchase, third vehicle was a 2007 Tucson. The Santa Fe and Tucson are still going strong. The only reason the Sonata isn't going is because we traded it in for the Santa Fe. Anyway, back on track... My brakes were making a terrible noise. I called and they told me to drop it off and they will get it in to see what the problem was. I dropped it off by 5:30 Wednesday evening and was called by 10:45 am Thursday and they said the car was fixed. At that point I remembered I needed an oil change.... Not a problem, oil change done! What great service that was... I LOVE COCHRAN HYUNDAI and the employees!!!! I would recommend this service center to everyone. :-) Thank you Wayne for making me feel like I was the only customer you had today! All of the Cochran Hyundai employees go above and beyond to make their customers feel like we are #1!!!!! Keep up the good work. :-) More

After owning my Hyundai XG350 for over 10 yrs. I had a transmission problem. The warranty was expired and the age of the car (even though in great appearance condition inside and out with only 66,000 mil transmission problem. The warranty was expired and the age of the car (even though in great appearance condition inside and out with only 66,000 miles - it was still an old car. Conner in service, ever so gently gave me the not so good news - transmission. We realized it was not worth the money to replace or repair in a car that old. Time to shop. I returned to Hyundai sales as I had such wonderful luck and just loved my XG350. I didn't want to not continue to have service with the guys in the service department that always treated me with kindness and respect. I shopped (a woman alone) for my new car. My husband was in S.C. golfing and gave me the green light to pick out a car. Bruce Turner was extremely knowlegeable about the cars I was interested in and drove. He treated me with respect and courtesy. It was an easy car buying experience. Being a woman buying a car alone never really mattered. Same with service over the years. I went right back to where I previously purchased because it was the only place I wanted to go. The Tucson AWD was the perfect fit for me. P.S. My husband drove it before we signed the papers and he was very pleased also. The car fit, the sales staff fit and the service team fits as well. It is all good! Bonnie & Skip Goff More

Everything from entering the dealership to driving off the lot with a new Hyundai Elantra was a pleasurable experience. Cory was excellent in every way. I would recommend Cochran Hyundai of Monroeville t the lot with a new Hyundai Elantra was a pleasurable experience. Cory was excellent in every way. I would recommend Cochran Hyundai of Monroeville to others, and will be back in the future.t More