#1 Cochran Hyundai Monroeville

Exceeded my expectations!! I came in because my car was having electical issues after having my battery changed. I originally bought my hyundai used at Kenny Ross so I went the I came in because my car was having electical issues after having my battery changed. I originally bought my hyundai used at Kenny Ross so I went there first and all they said was my remote and clock was broke...well I already knew that! I came into Cochran and was greeted by Rex who was very friendly and upfront with me. He listened to my issues, offered to complete recalls today as well and told me upfront how much it may cost. I really liked that because it saves the shock for when they call you later in the day. When he called me in the afternoon he explained everything in detail, told me what was wrong, what they did and how much it would be. I was please but boy oh boy I had no idea. When I arrived to pick up my car, he recoginzed me and brought my information over to the computer and explained everything again. He also told me that they replaced 2 of my door handles for FREE because he noticed the chrome was peeling off. Which it was I just had no intention of spending money to fix it...so WOW!!!! Then he threw it that they ran my car through the car wash....what a shock!!! I was really impressed by how they went above and beyond by fixing things without charging me. It was my first time there and I will continue to go back! More

2014 Kia Optima Hybrid Went in late on a Saturday after having endured a relatively high-pressure sales experience at another local dealership. Bruce Turner went out with u Went in late on a Saturday after having endured a relatively high-pressure sales experience at another local dealership. Bruce Turner went out with us on a test drive. My wife and I agreed this was the car we wanted. Everything from there just fell into place, even though we hadn't driven the car we wanted to trade in - no problem! "Bring it in Monday," Bruce said. "We'll take care of it then." He even gave me his cell phone number in case I wanted to talk to him on Sunday. (And I actually did end up calling him.) Bruce was an excellent person to work with - very informative, very accommodating, and just a very nice person all-around. With very minor negotiating, we were ready to sign the papers and drive our "new" (one previous owner, but less than 1800 miles) 2014 Kia home Monday night. "Signing the papers" is where Heather Champion came into the picture. Heather is one of the most pleasant, smiling, congenial persons I've ever met at a car dealership. She "walked" us through signing the numerous forms and explained them all. She answered all our questions (including one about her name that she's probably been asked hundreds of times), making sure we understood everything (and always with a smile). This was one of the absolute best car-buying experiences my wife and I have ever had thanks to Heather and Bruce. Thank you both! More

Great Service Experience! I was in for my first oil change on my 2014 Hyundai Elantra and it could not have been more simple. They took me right away and the wait was only abou I was in for my first oil change on my 2014 Hyundai Elantra and it could not have been more simple. They took me right away and the wait was only about 30 minutes. The service guys were very friendly! More

"Great Sales Experience" My husband and I just picked up our 2015 Hyundai Elantra. Charlie Smith was very helpful and always makes car buying an enjoyable experience. He is ve My husband and I just picked up our 2015 Hyundai Elantra. Charlie Smith was very helpful and always makes car buying an enjoyable experience. He is very knowledgeable about cars. Many Thanks also to Susan G. for making paperwork a fun time. This is the 4th Hyundai purchased from Cochran and I'm sure their will be many more. More

Great experience on new 2015 Hyundai Elantra Had a great experience buying my fiance a new 2015 Hyundai Elantra. Michael De Silva and Charlie Smith did a great job and were very helpful. This is Had a great experience buying my fiance a new 2015 Hyundai Elantra. Michael De Silva and Charlie Smith did a great job and were very helpful. This is about the 7th or 8th car myself or my family has bought from Cochran and always a pleasant experience. More

First Oil Change This was my first Service of my Hyundai Elantra.....Bob took care of me and was friendly and I felt at ease with him....I told him I was in for an Oil This was my first Service of my Hyundai Elantra.....Bob took care of me and was friendly and I felt at ease with him....I told him I was in for an Oil Change and Tire Rotation...He asked me how many miles were on my car and I told him 3800....He said I didn't need a tire rotation and he saved me 10.00 right off the bat...When the service was finished Bob came in and said I was ready to go...He also informed me they replaced the sunglass switch as there was a recall on them...Total Bill was Zero....Nada....nothing...and I left a Very Happy Man.... More

First Service Visit No mess, no fuss. Wayne greeted me before I even got to the service desk and was pleasant and professional.. Work was done fairly rapidly and interi No mess, no fuss. Wayne greeted me before I even got to the service desk and was pleasant and professional.. Work was done fairly rapidly and interior of car was clean when I left. More

Excellent car buying experience Just purchased my third Sonata from Bruce Turner. The dreaded buying experience was totally not as I expected. Bruce was very professional, knowledgea Just purchased my third Sonata from Bruce Turner. The dreaded buying experience was totally not as I expected. Bruce was very professional, knowledgeable, thorough and most of all not pushy. Little negotiation was necessary to achieve satisfaction. I will certainly buy my next car at Cochran. More

Cheyne Brooks was very courteous and helpful. A+++++ :-) Cheyne Brooks provided excellent customer service! Cheyne was not only thorough but very helpful and courteous. While visiting Pittsburgh, on the we Cheyne Brooks provided excellent customer service! Cheyne was not only thorough but very helpful and courteous. While visiting Pittsburgh, on the weekend on 20 September, my 2007 Hyundai Sonata broke down. I had my car towed to Cochran on West Liberty Ave. because they were the closest Hyundai service center. Cheyne contacted me before and as soon as he evaluated my car. He ran a full diagnostic check. He explained all the service and repairs he recommended. He answered all of my questions and it was clear that he was very knowledgeable. He put my concerns at ease and contacted me as soon as the repairs were completed. Kudos to Cheyne and Cochran! Give this guy a raise :-) Sincerely, Laticia Mutschler More

JUST BOUGHT MY 4TH & 5TH HYUNDAI FROM DON DRESSLER There was a great selection of new and used Hyundai's on the lot. It pays to review their offerings online prior to the visit. The buying experienc There was a great selection of new and used Hyundai's on the lot. It pays to review their offerings online prior to the visit. The buying experience is very relaxed and honest at Cochran Monroeville. They take great care to explain details and are upfront/straightforward in price discussions. They do not try to sell you add ons. Heather in Finance explained everything clearly and in detail. More