#1 Cochran Hyundai Monroeville

My salesman My Cochran experience was good but I have to give credit to Victor my salesman. He was knowledgeable, easy-going and helped me when I asked. I was by My Cochran experience was good but I have to give credit to Victor my salesman. He was knowledgeable, easy-going and helped me when I asked. I was by myself and he offered and drove my new vehicle to my destination. More

Great factory and trade in rebates on Hyundai Elantra GT Customer service was excellent and car was in stock with the color i wanted. Cochran gave me a agreeable trade in price with additional incentive. Customer service was excellent and car was in stock with the color i wanted. Cochran gave me a agreeable trade in price with additional incentive. More

Great experience! I did not want to buy a car. I can't stress this enough. But the head gasket blew on my 2003 Grand Vitara and it wasn't worth fixing. So I gave in and I did not want to buy a car. I can't stress this enough. But the head gasket blew on my 2003 Grand Vitara and it wasn't worth fixing. So I gave in and began to research cars, even though I pretty much knew I wanted a Hyundai Elantra. I contacted #1 Cochran because they had one of the best prices in the area. The customer care rep scheduled a same day appointment for me via email. However, when I arrived at the dealership, no one knew who I was or why I was there. The sales rep that I had been scheduled to meet with either wasn't there or was with another customer. Based on this, my first impression wasn't very good. But it was the last day of the month and they were busy, so I let it slide. It was only a couple of minutes before the manager found an available sales rep to meet with me. Chris P. was fantastic. He asked what I wanted and didn't try to push me into anything else. We discussed options, looked around the lot a little, I drove a 2016 Elantra and loved it. Financing was the hard part. I had arrived late in the day, around 7pm, and we weren't able to get it all figured out that night. Chris sent me on my way at about 8:45 with instructions to fax proof of income, etc. the next day. Chris was off the next day so I worked with Heather C. in financing. We played phone tag since I was at work and the dealership was really busy. But she would leave voicemails and kept me updated on what was happening. Then I got a call from Chris, saying that everything was ready. I went back in, signed the paperwork, and drove away in my 2016 Hyundai Elantra about an hour later. Even though it took a couple of days, it was kind of nice because I didn't have to sit at the dealership for hours on end while they got everything worked out. There are some perks that come with buying from #1 Cochran. Maybe other dealerships offer things like this but I didn't get them when I bought my Grand Vitara or when I bought my Cavalier. #1 Cochran offers free roadside assistance, free state inspections, every other oil change is free and they rotate your tires and wash the car. And this is for the life of the car. There's a free car wash on site that you can stop by and use anytime, and even a cafe that you can hang out at while your car is being serviced. I was pretty impressed. I had so been dreading buying a car, but Chris, Heather (and Jen J, who did my paperwork) were great. I never felt pressured to buy anything I didn't want. I couldn't have asked for a better experience and I'll be recommending #1 Cochran to everyone I know. More

Just what we expected. We purchased our previous new car, a 2005 Hyundai Accent GT from, the Sales Consultant, Bill Dolan. We have been so pleased with that car and the serv We purchased our previous new car, a 2005 Hyundai Accent GT from, the Sales Consultant, Bill Dolan. We have been so pleased with that car and the service we have received from #1 Cochran that we called Bill when we were ready to buy a new Elantra. Unfortunately for us, Bill has been reassigned; but he referred us to Charlie Smith. Both Charlie Smith, and Finance & Insurance Business Manager, Jennifer Jesick, guided us seamlessly thru our recent purchase of a 2016 Hyundai Special Value Edition Elantra. Thanks to Bill, Charlie, Jennifer, and the Service Department at #1 Cochran Hyundai in Monroeville. More

Excellent purchase Staff were friendly and helpful with my success in purchasing a new vehicle compared to other dealerships who turned me down and discouraged me. I th Staff were friendly and helpful with my success in purchasing a new vehicle compared to other dealerships who turned me down and discouraged me. I thought i would never get a new vehicle until i met the staff of #1 cochran! More

Pleasantly Surprised We were previous, repeat customers at another Hyundai dealership, and looking to purchase our 3rd hyundai vehicle. After an absolute horrifying experi We were previous, repeat customers at another Hyundai dealership, and looking to purchase our 3rd hyundai vehicle. After an absolute horrifying experience there, we decided to go to #1 Cochran Hyundai in Monroeville. Our buying process started at Edmunds.com, we were contacted by Haston from #1 Cochran, who promised us that, we would definetly have a pleasant experience with their dealership. We were not disappointed. The whole process was completely different: we were greeted warmly and kindly, not rushed or pressured. James Cendrowski our salesman was attentive and knowledgable concerning our needs. Although they have have what we were particularly after, they had it to the lot in less than 2 days. I was however not used to the way the purchasing price was agreed upon, @ the other dealership it was a struggle tooth and nail, to get to an agreed price. At #1 Cochran price agreement was reached quickly and decisively. The vehicle was delivered with the options as requested and the price as quoted. More

Positive and Efficient I have purchased Hyundai's in the past from Dave Sharo. and he and his staff always do a Professional job in the sales and the follow-up. I have purchased Hyundai's in the past from Dave Sharo. and he and his staff always do a Professional job in the sales and the follow-up. More