#1 Cochran Hyundai Monroeville
Monroeville, PA
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Best Car buying experience Don At 1# Cochran Hyundai of Monroeville was great. Don, was wonderful, from the first time walking into the dealership, in November, to research and Don At 1# Cochran Hyundai of Monroeville was great. Don, was wonderful, from the first time walking into the dealership, in November, to research and test drive a Hyundai Elantra value edition, to May when it came to time actually make the purchase. One call to Don, put him to work, to get the exact color and trim of Elantra I wanted. I called him on Tuesday, to make an appointment just to get numbers and trade in, Instead Don said he would have the car I wanted there so I could take it home that same day. Don even remember, the color and trim I wanted from when I first worked with him in November. Don even keep in touch over the week, to get some more to try to get me the best possible price for the car. Since I got new insurance I need the VIN number from the car before I came to the dealership, Don even called me at 9:15 PM on a Thursday to give me the Vin number, and to let me know, they were going out to Ohio to get my car. Once I go to the dealership on Saturday, I was in and out in two hours. He even took the paperwork for the trade in outside so my grandfather could sign it since his name was also on the car I traded in. Don show me how to work the new car, he even adjusted the sound setting to make it good. I would recommend anyone looking for a new Hyundai to come see Don as he is top notch and very professional. When it time to buy my next Elantra I will be back to see Don. I have purchased and serviced my previous Hyundai for another dealership and I am so glad to work with #1 Cochran Hyundai Monroeville. More
Best in Pgh. area. We have purchase 5 Hyundai's from Charlie Smith and will only deal with Charlie. As we have aged, Charlie has assisted us in making the right choices We have purchase 5 Hyundai's from Charlie Smith and will only deal with Charlie. As we have aged, Charlie has assisted us in making the right choices to accommodate are changing needs. He never tries to over sell. His knowledge on the products is exceptional. When these 2 senior tech nerds couldn't get our phone to sync with bluetooth Charlie took care of it and made sure we knew how to use this feature. Yes, I know it is in the manual but he cheerfully took the time to help us. If Charlie were to leave Cochran, we would follow him. More
Buying from Charlie Charlie made it so easy buying our car. This is the second car we bought from Charlie and the third from Cochran.in Monroeville. As long as Charlie is Charlie made it so easy buying our car. This is the second car we bought from Charlie and the third from Cochran.in Monroeville. As long as Charlie is working there we will continue to buy from him. He is honest and very helpful in all respects. More
Great, quick, easy experience! Very helpful throughout the entire process and answered any questions and concerns I had. Also, very easy to work with and let me take the time to mak Very helpful throughout the entire process and answered any questions and concerns I had. Also, very easy to work with and let me take the time to make sure we were ready to buy the car! More
Great car buying Charles is a very knowledgeable salesman. He knows comparisons to other makes. He showed me all of the features on the car. Great car buying experie Charles is a very knowledgeable salesman. He knows comparisons to other makes. He showed me all of the features on the car. Great car buying experience!! More
Go to the best for the best! I went to #1 Cochran looking for a used car for my girlfriend, Charlie was courteous, helpful, funny, and very insightful! He kept in constant contact I went to #1 Cochran looking for a used car for my girlfriend, Charlie was courteous, helpful, funny, and very insightful! He kept in constant contact with us throughout the entire buying process and found her the perfect car! I highly recommend going to Charlie, half the time, I didn't even feel like I was purchasing a car, just hanging out with a friend! More
Best Sales Person I've Ever Dealt With!! I have purchased 3 cars from Charlie. I will request him EVERY time I'm in the market for a new vehicle, as well as recommend him to anyone and everyo I have purchased 3 cars from Charlie. I will request him EVERY time I'm in the market for a new vehicle, as well as recommend him to anyone and everyone. He is patient, kind, friendly, and extremely knowledgeable. I have never left the Cochran dealership unhappy. Charlie goes out of his way to make sure you are getting exactly what you want. He truly listens, doesn't try to upsell you, and makes sure you understand all the features/functions of the vehicle you're looking to buy. I truly can't sing his praises enough. More
Great Dealership and Service! I actually purchased from the Cochran Mazda in Monroeville and worked with Charlie - who was extremely helpful and explanatory while I was shopping fo I actually purchased from the Cochran Mazda in Monroeville and worked with Charlie - who was extremely helpful and explanatory while I was shopping for my first car purchase after having the same car for 10+ years. He laid out all of the different scenarios to help me get the best price and was resourceful and easy to contact for any questions I had. Great customer service and worth going out of the city for the quality. Everyone at the dealership was great and worked together to make a great team! More
Charlie is the best This is the 3rd time I’ve gotten a car from Charlie and it won’t be the last. The man goes above and beyond to make sure you get exactly what you need This is the 3rd time I’ve gotten a car from Charlie and it won’t be the last. The man goes above and beyond to make sure you get exactly what you need. If Charlie changes companies then I will find him and still be a customer. I buy from him not the dealership. More
Amazing customer service! I went into the dealership unsure if I was going to buy a vehicle that day but Charlie definitely provided the information for me to make the decision I went into the dealership unsure if I was going to buy a vehicle that day but Charlie definitely provided the information for me to make the decision. He didn’t try to up sell me and gave me honest information. I definitely recommend going to Hyundai Cochran of Monroeville and seeing Charlie Smith! More