
#1 Cochran Chevrolet
Zelienople, PA
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I have given Kenny Ross Chevrolet Buick North a great rating because of our experience with purchasing our new vehicle. We worked with Keith McQuiston and William Grundy. My husband and I "hate" car sh rating because of our experience with purchasing our new vehicle. We worked with Keith McQuiston and William Grundy. My husband and I "hate" car shopping, but Keith and William made is so easy. The process was painless. We were shown vehicles we could afford and were told everything up front about the finacial process. We would highly recommend Kenny Ross, Keith and William for anyone looking for an awesome experience when buying a car. We are greatful!! Thanks!!!! More
Dave and the entire team made my first new car purchase a smooth transaction. I also work in the service industry and we have a moto: "super outstanding service" and I can proudly say I receive great "SOS" a smooth transaction. I also work in the service industry and we have a moto: "super outstanding service" and I can proudly say I receive great "SOS" at Kenny Ross. I am very impressed by how the entire staff; especially Dave, show geniune care and concern for my well being. I will be bringing my future business to Kenny Ross! More
I was welcomed into the dealership warmly, and not in a "I want your business" kind of way, just friendly customer service. I had spoken to Pete on the phone the previous day and was immediately directed t "I want your business" kind of way, just friendly customer service. I had spoken to Pete on the phone the previous day and was immediately directed to his desk. Pete and I had only spoken on the phone for about 5 minutes to see if a vehicle was in stock, when he said yes I told him I would be in the following day. He had already located the vehicle on the lot and was ready to pull it up to the showroom upon my arrival. We took a test drive and he was informative, but never pushy. The sales manager Bill Hart spent some time with us going over numbers, and when we "hit the mark" with the price, he gave me a fist bump!! How often do you see that happen in a dealership!! Car buying can be a long process, but Kenny Ross takes great care of their customers!! When Pete realized there was a long wait to get in to sign the papers in the finance office, he told me to go get lunch and come back, and sure enough I waited maybe 5 minutes upon my return and was immediately taken in to the finance office to finalize the paperwork. I have been at other dealerships where they would have let you wait that entire time. I would highly recommend this dealership to anyone, and especially Pete and Bill..they truly know what good customer service is all about!!! More
I thought Rob was extremely friendly and very professional. He made buying my 2012 Tahoe a nice and easy expereince! I would definitely buy another car or truck from Rob and Kenny Ross in the f professional. He made buying my 2012 Tahoe a nice and easy expereince! I would definitely buy another car or truck from Rob and Kenny Ross in the future! Thanks Rob! Scott Haberberger More
Needed a car right away. Was not sure what type of car fit my criteria the best. Ed & Tom both took the time to identify those needs and help me make a decision that was best for me and my family. They fu fit my criteria the best. Ed & Tom both took the time to identify those needs and help me make a decision that was best for me and my family. They fully explained all the features, pros and cons that each vehicle had to offer. Once I had all the information I was able to make an informed decision. After the sale they showed my wife and I how to operate all the features the vehicle was equiped with including the on star. They gave us a tour of the shop for future maintenence also. More
Tom was very helpful and friendly. He got us a great deal on a truck which we love. We have purchased a vehicle from them in the past and we highly recommend them to family and friends. on a truck which we love. We have purchased a vehicle from them in the past and we highly recommend them to family and friends. More
Everyone at the dealership was great from the finance team, sales, and the service department were a real pleasure to deal with. Keep up the great work!!! team, sales, and the service department were a real pleasure to deal with. Keep up the great work!!! More
We have dealt with Kenny Ross for a number of years now for our car sales needs. They go above and beyond for us to get us the best deal on a car. Our salesman, Rob Clay is always courteous and very eager for our car sales needs. They go above and beyond for us to get us the best deal on a car. Our salesman, Rob Clay is always courteous and very eager to help us with anything we need. At this dealership we receive excellent service not only from Rob Clay, but also Darlene Mokos the Finance Director,and the Service Department, Russ Paranyk. We would not even think of going anywhere else for our vehicle needs, Kenny Ross makes us feel like we're family. We recommend them to all our friends and family also. More
Tom Hammer is an exceptional salesman. We came with a specific car and color in mind.He was able to show us what we wanted and compared it to other models. This really helped in our decision making proce specific car and color in mind.He was able to show us what we wanted and compared it to other models. This really helped in our decision making process. He was extremely knowledgeable about the whole process and made us feel like we got the best deal possible for our trade and new car. When I picked up my car, Ed Casciato, was extremely helpful in showing me how to work and set up all the "gadgets" in my new car. Thank you sooo much! We love our new "RED" car!!!! Sharon and Mike Yochum More
Our experience with Kenny Ross was absolutely terrific. The whole process was painless and very efficient. Our sales person was Tom Hammer who was pleasant, knowledgeable, candid, but especially very patie The whole process was painless and very efficient. Our sales person was Tom Hammer who was pleasant, knowledgeable, candid, but especially very patient. I tend to do a lot of research and had a lot of questions over several days. Tom was great. That goes for Jason O'Leary who finalized our paper work. Tom introduced us to the President, Jim DeFilippo, who checked in on us with every visit. We are very satisfied with the dealership and our decision overall, especially the night and weekend service hours, and it seems KR will be worth the extra drive as another Buick dealership is closer. More