#1 Cochran Chevrolet

It is well worth the trip north to check out this dealership. They are well versed in customer service from the congenial salesman, Josh Phillips, to the service guys, the cashiers, even the maintane dealership. They are well versed in customer service from the congenial salesman, Josh Phillips, to the service guys, the cashiers, even the maintanence guy doing the cleaning who smiled & greeted us as we passed in the hall. Josh patiently guided us through the looking, the scrutnizing, the discussion,and then the purchase of a lovely preowned Chevy Cruze. Their vast inventory far exceeds any other dealership, giving you many choices even when you are prcise in exactly what you want. I scoped out the choices on the web for two months prior to finding this dealer. Josh graciously gave up his morning, lunch, & most of the afternoon to make sure we were completely satisfied with our selection. He has called several times to follow up & has encouraged us to call at any time with needs or questions. We are one happy car buyer thanks to Josh. More

We went in for an annual inspection for our vehicle. while there we went into the showroom because we were beginning to review our options. bob asked me if I needed any help and I asked a financing que while there we went into the showroom because we were beginning to review our options. bob asked me if I needed any help and I asked a financing question. he then gave us some options and inquired further into what we were looking for in a vehicle. We told him and he looked at the sheet to see what he had that we would be interested in. We went out to look at a car and took a test drive. he then gave us the opportunity to discuss the matter in private. We decided to purchase the vehicle based on Bob's great customer service and our past relationship with Kenny Ross. More

Joshua Philips listened and understood what type of Malibu I was looking for and helped me decide between a basic mMlibu and one with the All Star Chrome Package. He quickly showed a side by side price Malibu I was looking for and helped me decide between a basic mMlibu and one with the All Star Chrome Package. He quickly showed a side by side price comparison of charges in a way that was easy for me to understand. The was the first time in mu life that i was able to purchase a car on the first visit. The staff at Kenny Ross sold the car to me at lunch time and had it ready for me after dinner. All the paperwork was finished by closing time that evening. Amazingly efficient! More

My experience with Keith at Kenny Ross was better than any other car dealer experience that I've ever had. I didn't feel like I was being "sold" a car. Keith listened to what I needed versus trying to f any other car dealer experience that I've ever had. I didn't feel like I was being "sold" a car. Keith listened to what I needed versus trying to force me into a vehicle that I didn't want despite his strong recommendation for the Mazda 5. I have never seen a sales/finance person treat a customer like this. I will definitely return to Keith and refer him to others. Thanks Keith!!! More

Theresa & Bob K. I am writing to share my experince with my recent purchace of a used car.I had just received one of those letters for advertising being quailified for a loan.From Kenny Ross Chevrolet- with my recent purchace of a used car.I had just received one of those letters for advertising being quailified for a loan.From Kenny Ross Chevrolet-Buick North on route #19 Zelienople. All I needed to do is call or go on line to register to see the amount I quailify to use to purchace a new or used vehicle.I thought about just throwing it in the trash,like usually do.But I am glad it used it.I set up a appointment with Keith McQuiston, A special Finance Associate. I went with my husband and we both thought it would be a waste of time.We both thought we would not come home with a sharp car with all the bells and whistles in it.We where greeted at the door by a very friendly sales rep. He took us to meet Keith and he was very kind and made us both feel great! I told what I was looking to buy and I told him It was Patricks Day.And hope he could do his magic to get us a something that we could ride the grandkids to the ball field this year. He assured me that was his job. he did as he said and we left very happy!We where very surprised to see how fast we got out of there.only a few hours in and out the door. I have been at other car dealers and you could almost need a pillow and sleeping bag! I see why Keith has been working there for a long time he was GREAT!and i will refer him to any one.Keith McQuiston did work his magic and maybe a little help from a little Green Man with pointed ears.with a pot of gold and a rainbow!! If you need help to get a vehicle just call or go and let Keith know Gram sent you! More

josh was highly professional, and very cordial. when we had questions, his answers were straight forward, and he did not hesitate to tell us he did not know off the top of his head the answer to one of our had questions, his answers were straight forward, and he did not hesitate to tell us he did not know off the top of his head the answer to one of our questions. More

David Rose is one of the nicest salesman that my husband and I have ever had the pleasure of doing business with. He is friendly and very educated in what he does. David went above and beyond to make sure w and I have ever had the pleasure of doing business with. He is friendly and very educated in what he does. David went above and beyond to make sure we were satisfied with our purchase. More

This Dealership runs like a WELL OILED MACHINE. they work as a TEAM....seriously, my wife and I had 4 of their staff members working to make this deal happen, these guys made it all come together with absolu as a TEAM....seriously, my wife and I had 4 of their staff members working to make this deal happen, these guys made it all come together with absolutely NO flaws, all in one, yes ONE visit to their show room. All of the staff were very polite, well spoken and very neat in appearance. My wife and I are Not ones to "fly by the seat of our pants" and make quick decisions, but this dealership made it so easy to make this choice to buy a new car from THEM. Kenny Ross corp managers should give them ALL a big raise for A fine job done. David and Tracy Olson More

My experience at Kenny Ross was great. The entire staff was extremely helpful and knowledgeable. They were willing to work with my budget as well as explain the terms of my lease in detail. Everyone was was extremely helpful and knowledgeable. They were willing to work with my budget as well as explain the terms of my lease in detail. Everyone was also very patient, and they were willing to stay after closing hours to finish up the details of my lease. Any questions that I had, even after I had purchased my vehicle, were answered so that I understood completely. I truly enjoyed my experience with Kenny Ross. More

Ben was able to help me get the truck I was looking for, he had it transfered from one of there other locations. Ben was able to find a good rate that would work for me. I would send someone there who would he had it transfered from one of there other locations. Ben was able to find a good rate that would work for me. I would send someone there who would be looking to purchase a vechile and have great customer service. More