#1 Cochran Chevrolet

Over all great experience but watch out for this!!!! Overall wonderful experience however please watch out they do not put a reserve on your interest rate. Look up what a dealer reserve is and educate yo Overall wonderful experience however please watch out they do not put a reserve on your interest rate. Look up what a dealer reserve is and educate yourself in order to safeguard and get your best interest rates. I also noticed I was told my credit score was pulled from two resources however only given 1 report, which was the lower report! I had to ask how may they pulled and to get both scores. Which at first made me think I could only get the higher rate they tried pulling on me. Again just watch for these two issues. More

Explanations are worth more than you think My wife and I purchased a 2010 Nissan Rouge. We were happy with the vehicle, and staff at the time. We then were going over paperwork and noticed th My wife and I purchased a 2010 Nissan Rouge. We were happy with the vehicle, and staff at the time. We then were going over paperwork and noticed that the "sale price" was for A LOT more than we had beed told. As we had concentrated on payment following the initial quote, we didn't think much of it. We were close to our budget of $200 a month. We were a bit distracted with our daughter whom had come along for the shopping trip, and when processing through the finance department, the paperwork wasn't gone into detail very much. As you can imagine when we realized what we thought we were charged, we were upset. I originally posted a negative review on this site. Within an hour Kenny Ross had contacted my wife. I in turn returned their call and spoke with our final sales person Keith. He explained all of the differences and mentioned that indeed we did get the original price quote, the paperwork was showing totals, including interest, extended warranties and incidentals. Because the buyers order hadn't been gone through thoroughly we thought we were charged much more than we actually were. I will take partial fault as we were distracted, however I think that sometimes complacency gets us all, and we forget to do the small things. I am pleased with the response i received from Keith and thank him for taking the time to ensure that I am satisfied with the purchase. I cannot attest more than average, on Quality of Work as they have not worked on a vehicle that I have owned. I would most likely buy another vehicle from Kenny Ross in the future. More

Pleasant and fun buying experience Thanks Rob, Darlene and the rest of the team at Kenny Ross for making our buying experience stress-free and enjoyable! We are very pleased with our le Thanks Rob, Darlene and the rest of the team at Kenny Ross for making our buying experience stress-free and enjoyable! We are very pleased with our lease on a 2014 Equinox. The vehicle is beautiful and exactly what we wanted but were afraid to ask for! Rob was fun to work with, and listened to our concerns and needs before taking us out on the lot. Both Rob and Darlene made us feel respected, and we never felt pressured into a deal. This is our second car purchase at Kenny Ross Chevrolet/Buick. We helped our son to purchase his first car there a few months ago, and are looking forward to becoming three-time customers within the next year when we replace our van. More

Get it done dealership..Great job by all. They did an outstanding job putting my deal together to make me happy buying my new Sonic. Thank you. outstanding job putting my deal together to make me happy buying my new Sonic. Thank you. More

We stopped at another dealer up the road from Kenny Ross, mind you it was about 20 degrees and windy, we walked the lot for about 1/2 hour and nobody came out to ask if we needed any help. We drove a few mi mind you it was about 20 degrees and windy, we walked the lot for about 1/2 hour and nobody came out to ask if we needed any help. We drove a few minutes up the road to Kenny Ross, pulled in, my husband hopped out to quickly look at a few cars, and "Pinky" immediately came out to ask if we needed any help. We ended up buying from the dealership that night because they gave us a great deal, they did not pressure us at all, gave us time to discuss it alone, and were very personable and friendly. I cannot say enough about how far a friendly smile, acknowledgement, and a simple "Can I help you? How are you?" can go in sales. LISTEN UP BOYS, and take some pointers from these guys! When you've been in business as long as this dealership has, you obviously are doing something right! Thank you!!!! And we will HIGHLY recommend your dealership to anyone who will listen. More

I love my new Chevy Traverse! Rob was very helpful and making a decision that fit my needs and my pocketbook! I will buy from Kenny Ross and Rob Clay again! making a decision that fit my needs and my pocketbook! I will buy from Kenny Ross and Rob Clay again! More

I inquired online about a 2004 Tahoe. They told me it was available and I should come see it. This was on a Saturday. I drove up on Sunday and I couldn't find it. Then on Monday they asked me if I was still available and I should come see it. This was on a Saturday. I drove up on Sunday and I couldn't find it. Then on Monday they asked me if I was still coming to see the Tahoe. I asked them if they still had it and they finally told me they did not. This is after they ran my credit. It was gone the entire time! They just wanted to get me on the lot to sell me something. This is the type of stuff that gives used car salesmen a bad name. I buy a car every 2-3 years. I will never buy from a Kenny Ross dealership. More

I obtained financing at noon today for a used Cheverolet Truck. Had a check for the full amount of the truck in my hand and told them I would be there On Monday to pick it up and all was well. Then this P Truck. Had a check for the full amount of the truck in my hand and told them I would be there On Monday to pick it up and all was well. Then this Peter Kouis leaves a message that if Im not there in an hour with a deposit he is selling it to someone else, He wasted my whole day running around I was embarrassed and have to go back to my credit union and cancel everthing including my insurance. There are lots of cars out there you dont have to be unprofessional and greedy!, More

After making the deal went to do paper work, was then told cannot give you this rate unless you buy the extended protection plan,($1,800). Also signed a paper saying this is against the law. I am a disa told cannot give you this rate unless you buy the extended protection plan,($1,800). Also signed a paper saying this is against the law. I am a disabled Viet-Nam Vet and sometimes get confused, I took the deal. After 2 mos. I realized I could not afford this truck. I went back asking for consideration and help to get me into something I could afford, Manager (red hair) told me "you are going to take a beating) "go sell private, he quickly went in office to get away from me.Talked to sales person , he said nothing they can do. I went to Falconi they helped me through this mess I got into with Kenny Ross even though it was not their problem. As last resort I called for General Mgr. to get advice on how to get money back for the extended protection plan, did not return my call. Worst experience in a life time of buying cars. Plan on contacting district attorney , for pressuring me into buying extended protection plan. Alll they had to do is make an effort to help me. More

Tom Hammer was very helpful and found the vehicle that was just perfect for our needs. Overall service in finding, financing and paperwork was very efficient and painless! was just perfect for our needs. Overall service in finding, financing and paperwork was very efficient and painless! More