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Byers Toyota

Delaware, OH

Overview
Employees
Reviews
Vehicles
4.6
3,264 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com! At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
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1599 Columbus Pike

Delaware, OH

43015

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Showing 3,264 reviews

October 10, 2026

Very friendly and helpful in guiding me through this process Spent a lot of time with me. More

by kaelbertom
Recommend Dealer
Yes
Employees Worked With
Grant
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October 09, 2026

As ways excellent service by people who know you and your vehicles. They go the extra mile to explain services you need. More

by brucev53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 09, 2026

Very professional. Allowed us to take as much time as we wanted. Answered and explained all our concerns. More

by Rwidman
Recommend Dealer
Yes
Employees Worked With
Colton Gray
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colton Gray
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Oct 09, 2026 -

Byers Toyota responded

Thank you for the great review! We’re glad our team gave you the time you needed and thoroughly answered all of your questions and concerns. We truly appreciate your support! 😊

October 08, 2026

They always treat us like family and we would never dream of going anywhere else. Both are true professionals and we have built a great relationship over the years that has endured and we would never buy a n More

by Brian
Recommend Dealer
Yes
Employees Worked With
Kyle Cain and Billie Smith Both were amazing to deal with as they always are.
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Oct 09, 2026 -

Byers Toyota responded

Thank you for your incredible loyalty over the years! We’re grateful that our team continues to treat you like family and has earned your trust for both new and used vehicle purchases. Relationships like yours mean so much to us! 😊

October 07, 2026

Reliable, timely, nice I really trust that I will get in and out at the promised time More

by davelee311
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gynnae Britton
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Oct 08, 2026 -

Byers Toyota responded

Thank you for the great review! We’re glad you can count on our team for reliable, timely service and that we consistently get you back on the road when promised. We truly appreciate your trust and support! 😊

October 06, 2026

Jourdan is excellent. He's always friendly and on top of things. I was in and out quickly. More

by embando
Recommend Dealer
Yes
Employees Worked With
Jourdan Vaughan
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Oct 07, 2026 -

Byers Toyota responded

Thank you for the great review! We’re glad Jourdan is always friendly, attentive, and helps make your visits quick and easy. We appreciate your continued support! 😊

October 03, 2026

I called and left messages 3 times and even spoke to the dealer where they called for feedback and took my info to have service manager call me and until now still no phone call to address my issue with my More

by REGGYSTAN
Recommend Dealer
No
Employees Worked With
Tony
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Oct 05, 2026 -

Byers Toyota responded

We sincerely apologize for the lack of follow-up and communication regarding your service concerns. Please contact our management team directly so we can review what happened and make sure your concerns are properly addressed.

October 02, 2026

Very professional and courteous. Josh does a great job there Gennea helped me once and was excellent More

by dwclay7
Recommend Dealer
Yes
Employees Worked With
Hailey
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Oct 05, 2026 -

Byers Toyota responded

Thank you for the great feedback! We’re glad Josh continues to take great care of you and that Gennea provided an excellent experience as well. We appreciate your support! 😊

October 01, 2026

Excellent customer service. Service dept. was heavily backed up so they offered a loaner vehicle while my truck was being repaired. Quincy Booker has been a great salesperson More

by DRH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quincy Booker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2026 -

Byers Toyota responded

Thank you for the great review! We’re glad Quincy Booker and Chaphan Cramer took great care of you, and that the loaner helped make things easier while your truck was being repaired. We appreciate your support! 😊

October 01, 2026

I was disappointed to find multiple stains on the interior door panel after my 5,000-mile service. These marks were not there when I dropped off the car. More

by areznak
Recommend Dealer
No
Employees Worked With
Advisor: Jourdan Vaughan Express
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Oct 01, 2026 -

Byers Toyota responded

We’re sorry to hear about the condition of the interior door panel after your service visit. We understand how frustrating it is to find marks that were not there when you dropped off the vehicle. Please contact our service manager so we can review what happened and address your concern directly.

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