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Toyota Direct
Columbus, OH
2,456 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,456 reviews
September 13, 2026
I've been coming to this dealership for the last couple years and have not had a bad experience. Started coming for service for my previous car and ended up buying a new one here. Everyone has been helpful years and have not had a bad experience. Started coming for service for my previous car and ended up buying a new one here. Everyone has been helpful and friendly and I believe trustworthy. Parris in Service and Jeff in Sales were great. More
by Linda
September 13, 2026
The communication was excellent, great people and easy to navigate process. All questions are answered navigate process. All questions are answered More
by Shirin Abdullaeva
Verified CustomerSeptember 12, 2026
Always have had a good experience. I’ve dealt there since 1980. All the sales and maintenance people have been great. I’ve dealt there since 1980. All the sales and maintenance people have been great. More
by tlm4591
Employees Worked With
September 12, 2026
They got me in and got the job done quickly without a hitch. I'm sure I'll be back soon hitch. I'm sure I'll be back soon More
by Stevenwchase28
Employees Worked With
September 11, 2026
This was a pleasant experience. Kind, professional people, a large and welcoming waiting area, and enough information so that I felt confident of the work being done. Kind, professional people, a large and welcoming waiting area, and enough information so that I felt confident of the work being done. More
by phillipswhitt
Employees Worked With
September 11, 2026
Jeff was fantastic! He was helpful and there was no pressure at all. He was informative and let me drive my vehicle home to show my wife. Jeff and Dee (sales manager) ma He was helpful and there was no pressure at all. He was informative and let me drive my vehicle home to show my wife. Jeff and Dee (sales manager) made the process as quick of an auto purchase can be. I love my car! More
by Loui Susi
September 10, 2026
Excellent service! Kalid was helpful, friendly, and met all of our needs. Our car buying experience ended up being very smooth and enjoyable. Five stars! Kalid was helpful, friendly, and met all of our needs. Our car buying experience ended up being very smooth and enjoyable. Five stars! More
by jwilaputra
September 10, 2026
Everyone was super helpful, personable, and attentive. A smooth, easy, and simple process to getting things taken care of. A smooth, easy, and simple process to getting things taken care of. More
by Justin Burwell
