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Mercedes-Benz of Richmond
Henrico, VA
1,042 Reviews
Mercedes-Benz of Richmond has been a trusted dealership in greater Richmond, and since we opened our doors in 1960, our focus has never wavered. We’ve earned our reputation by consistently delivering an excellent service and ownership experience every step of the way, offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Workmanship
Service Time
Service Communication
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,042 reviews
February 22, 2026
Great customer service my second time buying from them awesome company very nice cars will definitely be back awesome company very nice cars will definitely be back More
by Robinsontia911
Employees Worked With
February 20, 2026
I can't say enough wonderful things about Hakim. He is a breath of fresh air in the car sales arena. He was dedicated to making sure I had a great experience, and very kind and thoughtful. He is a breath of fresh air in the car sales arena. He was dedicated to making sure I had a great experience, and very kind and thoughtful. More
by Tiffanyhurtclark
February 16, 2026
Hakim was a great salesman made the process very simple and smooth. Helped me pick the right car for me and make the right decision. Definitely coming back to him for my next car! and smooth. Helped me pick the right car for me and make the right decision. Definitely coming back to him for my next car! More
by Azizsalama92
Employees Worked With
February 13, 2026
A professional operation, good inventory available, my time was respected and the transaction effected efficiently time was respected and the transaction effected efficiently More
by tylerlincks
February 07, 2026
Hakim was very professional, patient and great to work with throughout the car buying process. He answered all of our questions and made us feel comfortable. I am going to refer him to my friend who is a with throughout the car buying process. He answered all of our questions and made us feel comfortable. I am going to refer him to my friend who is also looking to purchase a car! More
by Annaluse
Employees Worked With
February 07, 2026
Hakim was a real professional I appreciate is communication during the entire transaction. Thanks for your help! Keep it going I will be sending referrals your way! communication during the entire transaction. Thanks for your help! Keep it going I will be sending referrals your way! More
by Dduncan517
February 02, 2026
Fair price for a hard-to-find used vehicle with a stress-free purchase process. stress-free purchase process. More
by cameronmartz
Employees Worked With
January 22, 2026
Great service and fair price, most done online . Car was clean and ready to go. Car was clean and ready to go. More
by cmnoble
January 16, 2026
Great customer service exhibited by all staff members. Great loaner vehicle. Convent operating hours and clean men's restroom. Great loaner vehicle. Convent operating hours and clean men's restroom. More
by harveysps
Employees Worked With
January 15, 2026
Great service, quick response, kind and not pushy from the salesman. Definitely recommend to others! the salesman. Definitely recommend to others! More
by Tara.talbott12
