Audi Chantilly

Typical terrible dealer experience- Beware. Purchased a vehicle from out of state with an agreement that they would assist with sorting out shipping. As soon as the paperwork was completed, Purchased a vehicle from out of state with an agreement that they would assist with sorting out shipping. As soon as the paperwork was completed, no replies and no assistance with setting up shipping. I wound up arranging shipping on my own, and had to get the finance manager involved as the sales team would not reply or assist with vehicle pickup. Fast forward nearly two months from purchase and they are now holding the license plates hostage, requesting more $$, but have yet to show any documentation to support that or reply after numerous requests for clarification and my plates.. As of now I have had to involve both Fairfax County consumer affairs and the law enforcement division of the VA DMV in an effort to get a resolution for something that should not even be an issue to begin with. As an aside: They attempted to force the purchase of a paint and fabric protection agreement as a requirement to purchase, which took some discussion to have removed. They also ran my credit 2x, for no apparent reason as financing was not an issue. More

I had a great experience purchasing my P4500737 from Audi Chantilly.The entire process was smooth from start to finish and quick. Also, I would like to thank Mr. Nasser for his help and the time he took to g Chantilly.The entire process was smooth from start to finish and quick. Also, I would like to thank Mr. Nasser for his help and the time he took to guide me through different options and answer all my questions, his attentiveness and professionalism are unparalleled. Thanks again! More

I saw a listing online for the vehicle I was looking for at Audi Chantilly. I emailed Mamta to inquire about it after reading several other positive reviews about her. Unlike several of the other dealership at Audi Chantilly. I emailed Mamta to inquire about it after reading several other positive reviews about her. Unlike several of the other dealerships I had emailed asking for the price breakdown and out the door price, she emailed me exactly what I had asked for, including a full online packet of tons of information including the original MSRP sticker, service history, and more. She also made a quick walkaround video of the car and sent that to me as well. I came in for a test drive and loved the car. She was very informative throughout and was able to tell me about several features that I hadn't come across in my prior research. When it came to talking about price, she was very patient and never pushy. At financing time, I worked with Wisam and he seemed genuinely excited for me, while also being incredibly helpful when discussing the various packages and other warranty options. Overall, an excellent experience. More

I enjoyed doing business at the Audi Chantilly Car Dealership. Pricing on the quality vehicles and my trade was fair, the buying process was simplified, and excellent customer service. It was a wonder Dealership. Pricing on the quality vehicles and my trade was fair, the buying process was simplified, and excellent customer service. It was a wonderful experience, walking into the Audi Chantilly office, meeting with the front desk person, K’em, the General Manager, Sai, and the amazing salesperson who assisted me with my purchase, John Kwacala. His caring friendly approach made the process very easy. I highly recommend their services to my family and friends. More

I had the pleasure of working with Mamta Vohra to purchase my first new car, and my first Audi! I really don't have enough great things to say about Mamta or my experience at Audi Chantilly in genera purchase my first new car, and my first Audi! I really don't have enough great things to say about Mamta or my experience at Audi Chantilly in general. As a first time car buyer, it can be a little daunting, and Mamta made it one of the easiest and most enjoyable experiences. She has tons of experience and knows the cars in and out, I never felt pressured, and any questions or requests I had were quickly answered. I would recommend Mamta and her team to anyone looking to purchase, I am in love with my new car and the ease of purchase the whole team provided. More

The sales people are super helpful and knowledgeable; customer service including the techs bend over backwards to answer your questions. All of my maintenance is done by Audi Vhantilly. I would not take customer service including the techs bend over backwards to answer your questions. All of my maintenance is done by Audi Vhantilly. I would not take care any other place ! More

The dealership sales representative and management were fair in their dealings, accommodating in their manner, knowledgeable relative to the features of the vehicle, clear with their negotiation and follow fair in their dealings, accommodating in their manner, knowledgeable relative to the features of the vehicle, clear with their negotiation and follow up. More

It was amazing buying a car from Audi Chantilly. I bought the Audi online, and the staff was so easy to work with. The car arrived to my location in NH today. Everything was exactly as disclosed, I bought the Audi online, and the staff was so easy to work with. The car arrived to my location in NH today. Everything was exactly as disclosed, plus some extras I wasn't expecting. Thank you! I will definitely consider Audi Chantilly for my family. More

Fady was excellent to work with. Very professional and made my dealings from out of town easy. Very professional and made my dealings from out of town easy. More