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Performance Lexus

Cincinnati, OH

4.9
991 Reviews

4328 Kings Water Dr

Cincinnati, OH

45249

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Showing 991 reviews

August 04, 2024

Roderick was very pleasant to talk to. He was very knowledgeable about the vehicle we wanted to purchase. He took his time with us and didn’t pressure or rush us. More

by Vernettahowell0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodderick Hubble, Roderick Hubble
Aug 05, 2024 -

Performance Lexus responded

Vernetta, we're delighted to hear that Roderick provided such a pleasant and pressure-free experience at Performance Lexus. Thanks for sharing your positive feedback!

July 31, 2024

Thank you Rick for making this experience enjoyable! I appreciate you being kind and patient and you took great care of me! More

by lbickett32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Morgan, Roderick Hubble
Jul 31, 2024 -

Performance Lexus responded

We're delighted to hear that Rick made your experience enjoyable at Performance Lexus! Thanks for sharing your positive feedback, and we appreciate you choosing us.

July 29, 2024

Rick and everyone involved with our purchase were professional, friendly, knowledgeable, and courteous. Love our new NX350! More

by Barbbackscheider
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roderick Hubble
Jul 30, 2024 -

Performance Lexus responded

We're delighted to hear that Rick and the team at Performance Lexus provided such a great experience. Enjoy your new NX 350!

July 25, 2024

After having some issues at the Northern Kentucky location, Mr. Hubble took great care of me and beat all other deals I had originally negotiated. I appreciate the time he took to find me the best de More

by nyla
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Morgan, Roderick Hubble
Jul 25, 2024 -

Performance Lexus responded

We're delighted to hear that Mr. Hubble provided exceptional service and found the best deal for you at Performance Lexus! Thank you for sharing your positive experience with us, and we hope you're enjoying your new car!

July 18, 2024

He knows his business and very professional kind doesn't beat around the bush and he has a nice since of humor More

by rbenefield1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Butler, Roderick Hubble
Jul 18, 2024 -

Performance Lexus responded

We're glad to hear you had a positive experience with our team at Performance Lexus! Thanks for highlighting the professionalism and sense of humor. We appreciate your feedback!

July 17, 2024

The Sales person Roderick had excellent knowledge of the vehicle and answered every question. His customer service was top notch! They valued the trade in high and exceeded my expectations in all regards! More

by Gwitt140
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Butler, Roderick Hubble
Jul 18, 2024 -

Performance Lexus responded

We're delighted to hear that Roderick provided top-notch service and exceeded your expectations at Performance Lexus! Thanks for sharing your positive experience with us. Enjoy the new ride!

July 10, 2024

Mr. Hubble was extremely kind and very helpful when I was looking at this car. He was happy to answer any questions I had and was very friendly with everything! Highly recommend him if you need a great sales More

by Codybenjamin109
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roderick Hubble
Jul 11, 2024 -

Performance Lexus responded

We're delighted that Mr. Hubble provided such a helpful and friendly experience here at Performance Lexus! Thanks for the recommendation!

June 24, 2024

Thank you Rick, and Terri for your exceptional service and making this purchase so easy for us. We highly recommend Performance Lexus at Kings Auto-mall in Mason, OH. 10/10 ✨✨✨✨✨ More

by catb82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terri Auto Sales , Roderick Hubble
Jun 24, 2024 -

Performance Lexus responded

We're delighted to hear that Rick and Terri provided exceptional service at Performance Lexus! Thank you for the high recommendation and glowing review. Enjoy your new vehicle!

June 15, 2024

Very good at the bait and switch game. Don’t waste your time if they say the vehicle you’re interested in is still on the lot at the price they have advertised. When you arrive they will More

by lambnm8
Recommend Dealer
No
Employees Worked With
Krista
Jun 28, 2024 -

Performance Lexus responded

It's disappointing to hear about your experience, and we apologize for any inconvenience caused. We strive for transparency and it's clear we fell short in this instance. If you're open to discussing further or have additional concerns, please reach out directly. Thank you, J.R. Hage - General Manager - 513-677-0177

June 15, 2024

Recently bought a 2024 RX350h. Only after paying for the car, signing all the paperwork, and finishing a basic review of the car's features did we learn we would only get one fob More

by Jim
Recommend Dealer
No
Employees Worked With
unknown
Jun 28, 2024 -

Performance Lexus responded

Jim, I apologize for the inconvenience with the extra fob situation. We strive to provide a seamless experience and it's clear we fell short here. Please reach out so we can discuss this further and work towards a resolution. Thank you, J.R. Hage - General Manager - 513-677-0177

Jul 02, 2024 -

Jim responded

J.R. Solution would be to get us the fob we paid for. I've responded privately with my phone number and await your call.