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Germain Subaru of Columbus

Columbus, OH

Overview
Reviews
Vehicles
4.5
187 Reviews
Call Dealership (614) 347-6450

1395 Auto Mall Pkwy

Columbus, OH

43228

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Showing 187 reviews

August 18, 2024

I didn’t have to wait. Good waiting area with snacks. Areas were very clean. More

by Glenda Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Leichner
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Aug 19, 2024 -

Germain Subaru of Columbus responded

Thanks for leaving Germain Subaru of Columbus a review! Have a great day, Glenda!

Helpful
August 17, 2024

Val sales person is a total professional. Execellent knowledge of products and very pleasant lady. More

by Dick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Val
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Aug 19, 2024 -

Germain Subaru of Columbus responded

The team at Germain Subaru of Columbus loves seeing great reviews! Thank you, Dick!

Helpful
August 11, 2024

Awesome salesman and Larry always makes you walking out Happy. Jamal was extremely helpful also More

by mcnamee.teresa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LARRY, AARON, JAMAL.
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Aug 12, 2024 -

Germain Subaru of Columbus responded

We are glad to hear that you had a great experience with Larry and Jamal. Thanks for being part of the Germain Subaru of Columbus family!

Helpful
August 10, 2024

I’ve been dealing with this dealership since 2017 and I’ve continued to be delighted. More

by Dan DePugh
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
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Aug 12, 2024 -

Germain Subaru of Columbus responded

Hi Dan, thanks so much for taking the time to leave Germain Subaru of Columbus a great review!

Helpful
August 10, 2024

I like how thy have the service streamlined and that you have one person assigned who keeps you under their wing and informed. Likewise, I appreciated the inspection and maintenance suggestions I’ve neglect More

by Gray Wolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma Wright
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Aug 12, 2024 -

Germain Subaru of Columbus responded

We're glad to hear that our streamlined service and personalized attention made a positive impact during your visit at Germain Subaru of Columbus. It's great that we could address the maintenance issues, including the cabin filter! Thanks for choosing us!

Helpful
July 26, 2024

Great one on one. Good waiting time. Great products and service. Always fair on pricing. More

by greatestsportsbird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All of them.
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Jul 29, 2024 -

Germain Subaru of Columbus responded

It was our pleasure to assist you. Thank you from all of us here at Germain Subaru of Columbus!

Helpful
July 21, 2024

Honest, good prices, no hard sell at all. They were very patient with particular situation and got me into my “new” car as soon as possible. Very very helpful and genuinely nice people. More

by anewday
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lori Glick mostly , and Nate
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Jul 23, 2024 -

Germain Subaru of Columbus responded

Thank you for sharing your experience! We're glad to hear our team at Germain Subaru of Columbus could assist with patience and honesty. Enjoy the ride!

Helpful
June 25, 2024

Took my car in for diagnosis. Gave me an estimate for over $5K to replace 4 bulbs, 3 wheel bearings and a torn boot. More

by trudeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stu?
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Jun 26, 2024 -

Germain Subaru of Columbus responded

We aim to provide fair pricing and accurate assessments, and I'm sorry if you were left feeling otherwise. I'd be happy to discuss our rates and clear up any concerns - please reach out anytime. Thank you, Kody King, Service Manager | 614-347-6450 | kking@germain.com

Helpful
June 18, 2024

This is a big dealership with a small not crowded wait your turn personal feeling. More

by DJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Val
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Jun 18, 2024 -

Germain Subaru of Columbus responded

Thank you for your feedback, DJ! The Germain Subaru of Columbus team is grateful to have earned your business.

Helpful
June 13, 2024

Very pleasant people to work with. I have always been happy with the service department. More

by envsp25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Report | Print
Jun 13, 2024 -

Germain Subaru of Columbus responded

Thank you for being a loyal Germain Subaru of Columbus customer! We are proud to offer you five-star service. We'll keep up the great work!

Helpful
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