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Westside Lexus
Houston, TX
6,419 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,419 reviews
June 11, 2024
I’ve been with Lexus for over 10 years. This is my first time working with Daniel, and I’m glad he took over as my service consultant. excited to continue to work with him in the future. This is my first time working with Daniel, and I’m glad he took over as my service consultant. excited to continue to work with him in the future. More
by Adrian
Employees Worked With
Helpful June 11, 2024
Calm, clean, and respectful of your time. Great waiting area where you can get work done. Mr. Keener told me exactly what to expect, each step of the way. They honored the vehicle price lis Great waiting area where you can get work done. Mr. Keener told me exactly what to expect, each step of the way. They honored the vehicle price listed online, to the penny. Top shelf customer service!! More
by o_jahnsen
Verified CustomerJune 10, 2024
I am so please that I chosen West side Lexus I cannot have made a better chose. I had a very good Saleman very understanding. Mr S. Shroff was very good. have made a better chose. I had a very good Saleman very understanding. Mr S. Shroff was very good. More
by ealex2000
June 09, 2024
Shakar made our experience very enjoyable. He truly cares about his clients. We couldn’t be happier. He truly cares about his clients. We couldn’t be happier. More
by bjames5
June 09, 2024
The dealership is clean and front desk staff is attentive. However if you do not have appointment with a staff or are just dropping by to explore it feels that no one really bothers to attend. attentive. However if you do not have appointment with a staff or are just dropping by to explore it feels that no one really bothers to attend. More
by knabin
June 09, 2024
clean facility, polite people, Joey was professional and honest. Would buy a car again from him and the dealership without hesitation. Excellent overall experience as expected. honest. Would buy a car again from him and the dealership without hesitation. Excellent overall experience as expected. More
by JJZ
Employees Worked With
June 08, 2024
I was very happy with Rick on my first visit and when I was ready to purchase. was ready to purchase. More
by bcarlson97
Employees Worked With
June 04, 2024
This is my 5th car to purchase from Jeffrey. He (and his team) make it EASY! He (and his team) make it EASY! More
by asowell
June 03, 2024
My experience with Westside Lexus was very good. Mark Solomon did a great job as my sales representative from the time my vehicle request was placed to final delivery. Thank you. Mark Solomon did a great job as my sales representative from the time my vehicle request was placed to final delivery. Thank you. More
by jclazcano
June 03, 2024
I'm really enjoying my vehicle and glad I made the purchase. I appreciate all of the help that I've received from my salesman, Shannon. He followed up to make sure that I was enjoying the vehicle and purchase. I appreciate all of the help that I've received from my salesman, Shannon. He followed up to make sure that I was enjoying the vehicle and to see if I had any additional assistance. I did need some additional assistance and Shannon provided the information. More
by Yolanda
Employees Worked With
