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Southern Ford
Newport News, VA
1,564 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,564 reviews
June 13, 2024
Very good and helpful,worked really fast and explained everything thoroughly,would continue to come here everything thoroughly,would continue to come here More
by rashidackiss
Verified CustomerEmployees Worked With
Helpful June 13, 2024
Picking up the car and . So convenient for me because I babysit 3 kids. Thank you so much. So convenient for me because I babysit 3 kids. Thank you so much. More
by MARVELLA02
Employees Worked With
June 13, 2024
Great service, great communication. Jon Conway was professional and courteous. I would recommend Southern Ford to anyone looking to have their vehicle serviced. Jon Conway was professional and courteous. I would recommend Southern Ford to anyone looking to have their vehicle serviced. More
by KENHEWITT
Employees Worked With
Other Employees :
Chris Vandenheede
June 13, 2024
Great service and great dealership. That's why I will continue to take my cars there. That's why I will continue to take my cars there. More
by RNCHALL44
Employees Worked With
June 13, 2024
Very nice. Clean. Fast. I shouldn’t have to be on a spot for fifteen words when four was enough. Clean. Fast. I shouldn’t have to be on a spot for fifteen words when four was enough. More
by CARLANDTRICE
Employees Worked With
June 12, 2024
Efficient, didn't have to wait long, the issue was thoroughly explained. The personal was polite thoroughly explained. The personal was polite More
by Smc
Employees Worked With
June 12, 2024
Very satisfied with the work and the dealership. Pick up for your vehicle makes it so much easier. They also keep you updated with everything. Pick up for your vehicle makes it so much easier. They also keep you updated with everything. More
by THOMASSMITHJR71
Employees Worked With
June 12, 2024
I assume Stacy helped me. Two other associates ignored me as I stood in front of them for several minutes until Stacy (sits on the far right) helped me. Two other associates ignored me as I stood in front of them for several minutes until Stacy (sits on the far right) helped me. More
by Jsisler
Employees Worked With
June 12, 2024
I recently brought my son-in-law‘s new truck in for a scheduled inspection. I was greeted by the nicest young woman who explained everything necessary, guided me where I needed to go to wait, and got to scheduled inspection. I was greeted by the nicest young woman who explained everything necessary, guided me where I needed to go to wait, and got to work immediately. She estimated an hour and 15 minutes wait and a mere 45 minutes later she came to tell me the inspection was over and I was ready to go. This was my first time in this dealership and I must say the service department exceeded my expectations! More
by sfoster
Employees Worked With
June 12, 2024
Jon was customer oriented, pleasant to deal with. Southern was on time and the requested work was completed. Southern was on time and the requested work was completed. More
by bhallen
Employees Worked With
