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Rountree Ford

Shreveport, LA

Overview
Employees
Reviews
Vehicles
4.5
302 Reviews
Why do so many Ford drivers from Shreveport, Bossier City, and Stonewall trust Rountree Ford? It probably has something to do with the vast array of services and products we offer-and the customer-centric way we approach everything we do here. If you're in the market for a new or used Ford, or you'd like quality service and parts for your current ride, Rountree Ford dealership is the place to go. We can't wait to show you all the exciting cars and services we have in store for you!
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8770 Business Park Dr

Shreveport, LA

71105

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Showing 302 reviews

June 14, 2024

The service advisor took it upon herself to understand my situation and found a way to solve my problem. Kudos to her. More

by Jchil31
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meeny Valeros
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Helpful
June 12, 2024

I like how they video the car as they inspected it. It was really cool to be able to see what they were talking about on the car. More

by yolonda2873
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 12, 2024

I appreciate that they have a mobile mechanic that came to my house to fix a recall. It made the day easy on me! Thank you! More

by Kmills_email
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janet Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meeny Valeros
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June 12, 2024

Quick service, reasonable rates, great customer service. Much improved from my last few visits! I will bring my truck back in the future. More

by Jon24_375
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler and David
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Jun 13, 2024 -

Rountree Ford responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
June 12, 2024

Costa Brains was our salesperson at Roundtree Ford. In my 63 years of buying automobiles Costa made it the most pleasant transaction I have ever experienced. Great Job I would have to give you 6 star More

by GClaunch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2024 -

Rountree Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
June 10, 2024

They performed the services I requested in a timely and courteous manner. I was pleased More

by pbal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service : earl
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Jun 13, 2024 -

Rountree Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
June 09, 2024

They worked well with me on the cost of the worked performed. I am very pleased. More

by codeinspection
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Hernandez in service department
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Jun 10, 2024 -

Rountree Ford responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
June 08, 2024

The service technician was very efficient. They got me scheduled quickly, and the mobile van came to my house to update my software. That was a recall, very pleased with all people involved. More

by lynne R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janet Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meeny Valeros
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Jun 10, 2024 -

Rountree Ford responded

Hi Lynne, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
June 06, 2024

I didn’t mind waiting until my vehicle was ready because I had all the comforts of home right there . More

by james.ragsdale1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer
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Jun 08, 2024 -

Rountree Ford responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
June 04, 2024

The customer service was an outstanding experience from the beginning to the end. Shouts out to Mr Daly for making car buying a positive experience!!! More

by carolynhargrove101
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

Rountree Ford responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
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