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Janet Haynes
Janet Haynes at Rountree Ford
Refer Me

Janet Haynes

Internet Manager

Rountree Ford

8770 Business Park Dr
Shreveport, LA 71105

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4.6
26 Reviews

Dealership Experience

17 yrs, 7 mos

Industry Experience

17 yrs, 7 mos

Specialties & Trainings

Master Certified Internet Manager & Digital Marketer

4.6

26 Reviews

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26 Reviews of Janet Haynes

June 12, 2024

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Employee Rating

I appreciate that they have a mobile mechanic that came to my house to fix a recall. It made the day easy on me! Thank you! More

by Kmills_email
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lambert , Meeny Valeros

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June 08, 2024

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Employee Rating

The service technician was very efficient. They got me scheduled quickly, and the mobile van came to my house to update my software. That was a recall, very pleased with all people involved. More

by lynne R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lambert , Meeny Valeros

Helpful
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Jun 10, 2024

Rountree Ford responded

Hi Lynne, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 24, 2024

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Nice clean hugh selection sales lady very nice understanding and very helpful. I liked the selection of trucks. More

by brethomp7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Lambert , Mrs. Williams most of all

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May 25, 2024

Rountree Ford responded

We are thrilled you had a positive experience with us! Our goal is to provide a wide selection of vehicles and excellent customer service, so it's great to know that you found our sales team helpful and our truck selection appealing. We appreciate your business and look forward to serving you again in the future!

May 22, 2024

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Checking in and out was quick and easy. Everything was explained very well. I’ll be back More

by Dennyknotts_d
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Workmanship
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Recommend Dealer
Yes
Helpful
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May 23, 2024

Rountree Ford responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 09, 2024

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Employee Rating

Recall work was good, however when they did a multipoint inspection on the car.. now I am hearing a lot of noise coming from the rear almost like suspension... and vehicle was NOT making that sound at all b More

by bvtech007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Richard Lambert

Helpful
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May 10, 2024

Rountree Ford responded

Thank you for bringing this to my attention. I apologize for this inconvenience you experienced after servicing your vehicle with us. I would like an opportunity to address your concerns and to earn your business, please contact me at cmagill@group1auto.com. I look forward to speaking with you. Christopher Magill, General Manager

May 03, 2024

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Employee Rating

My salesman and sales manager were very helpful and professional. The F &I rep was top notch. More

by mgarner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Lambert

Helpful
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May 07, 2024

Rountree Ford responded

Congratulations on your new vehicle! We're thrilled to have delivered a top-notch sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

April 15, 2024

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Employee Rating

Excellent and professional service! The service tech was informative and honest. I will definitely be back. More

by white.edward92@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lambert

Helpful
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Apr 17, 2024

Rountree Ford responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 10, 2024

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I have been many years a ford vehicle owner today my service was amazing came in for just a oil change Stephen the advisor took amazing care of me and provide impeccable service whoever was the technici More

by stephanieelaine1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lambert , Stephen Martinez in service and technician on vehicle

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Apr 12, 2024

Rountree Ford responded

It's great to hear about your positive experience at Roundtree Ford during your service visit! Stephen, your advisor, provided impeccable service, and the technician who worked on your vehicle did a thorough and clean job. It's always wonderful when a team works seamlessly to ensure your satisfaction. Thank you for choosing us!

April 09, 2024

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Employee Rating

Pleasant atmosphere. Great service. Clean bathrooms. Clean lobby. Courteous attendant. Knowledgeable service representative. Fast service. More

by breliford2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lambert

Helpful
Report | Print
Apr 10, 2024

Rountree Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 09, 2024

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Employee Rating

Customer service was amazing! Vehicle was ready the same day. I highly recommend this dealership! More

by b52radar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen Martinez

Helpful
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Apr 11, 2024

Rountree Ford responded

We are thrilled to hear that you had an amazing experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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