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Metro Lexus
Cleveland, OH
2,645 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,645 reviews
June 13, 2024
Tori was amazing to work with. She definitely knew the details of the vehicle I was interested in, and has a refreshing low pressure sales pitch. She definitely knew the details of the vehicle I was interested in, and has a refreshing low pressure sales pitch. More
by glzoldak
Helpful June 12, 2024
Simon and the staff went above and beyond. They made us feel like family. Simon addressed every detail. It was my best car buying experience ever. Their finance person Julie also did a great They made us feel like family. Simon addressed every detail. It was my best car buying experience ever. Their finance person Julie also did a great job for us. More
by bjhadden1
June 12, 2024
They were responsive to my website inquiry and handed over to Colin quickly. The dealership did email me too many times and for different people. Once I asked to be removed from the lists, they complied over to Colin quickly. The dealership did email me too many times and for different people. Once I asked to be removed from the lists, they complied and all was good. More
by holleymartens
June 11, 2024
excellent customer service and quick easy online purchase without having to sit in a finance managers office signing 1000 sheets of paper. without having to sit in a finance managers office signing 1000 sheets of paper. More
by robertdscott
June 11, 2024
Colin is fantastic to work with, he made this an awesome car buying experience. He is professional, knowledgeable, accurate, and prompt. Everyone we interacted with at Metro Lexus made our family feel r car buying experience. He is professional, knowledgeable, accurate, and prompt. Everyone we interacted with at Metro Lexus made our family feel right at home. I would not hesitate to buy from them again. More
by Mike W
Employees Worked With
June 10, 2024
It was a pleasure working with Tori. We love our Lexus gx 460. Amazing service and Tori did a outstanding job helping us get this vehicle We love our Lexus gx 460. Amazing service and Tori did a outstanding job helping us get this vehicle More
by christinamcdermott
Employees Worked With
June 10, 2024
Ryan was knowledgeable, answered all of questions in a courteous and friendly manner Also Julie did an outstanding job explaining our after purchase options Both were outstanding courteous and friendly manner Also Julie did an outstanding job explaining our after purchase options Both were outstanding More
by bobberes
June 10, 2024
Ryan Yee was fantastic to work with. He answered all my questions with much knowledge and kept the process moving along without being pushy. Very happy with my first Lexus dealership exp He answered all my questions with much knowledge and kept the process moving along without being pushy. Very happy with my first Lexus dealership experience. More
by Bielmc20
June 08, 2024
Had serval accessories put on before my car was delivered & the all look as if the factory did it. & the all look as if the factory did it. More
by Paige.Short
Employees Worked With
June 08, 2024
Couldn’t ask for better deal ship or salesperson to help me acquire my 2024 Lexus RX 350 Luxury. me acquire my 2024 Lexus RX 350 Luxury. More
by Paige.Short
