Tori Neiderer
Tori Neiderer at Metro Lexus
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Tori Neiderer

Lexus Master Certified Sales Consultant

Metro Lexus

13600 Brookpark Rd
Cleveland, OH 44135

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5.0
144 Reviews

My favorite aspect of working here at Metro Lexus is helping my guests Experience Amazing by making their car buying process tailored to them!

Dealership Experience

3 yrs, 5 mos

5.0

144 Reviews

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144 Reviews of Tori Neiderer

June 13, 2024

Dealership Rating
Employee Rating

Tori was amazing to work with. She definitely knew the details of the vehicle I was interested in, and has a refreshing low pressure sales pitch. More

by glzoldak
Recommend Dealer
Yes

June 11, 2024

Dealership Rating
Employee Rating

excellent customer service and quick easy online purchase without having to sit in a finance managers office signing 1000 sheets of paper. More

by robertdscott
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Weaver

Jun 11, 2024

Metro Lexus responded

Robert, we're delighted to hear that you enjoyed the seamless online purchase experience with Metro Lexus. Thanks for sharing your positive feedback!

June 10, 2024

Dealership Rating
Employee Rating

It was a pleasure working with Tori. We love our Lexus gx 460. Amazing service and Tori did a outstanding job helping us get this vehicle More

by christinamcdermott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 11, 2024

Metro Lexus responded

Christina, we're delighted to hear that Tori provided amazing service and helped you get your Lexus GX 460! Thanks for choosing Metro Lexus. Enjoy the ride!

May 29, 2024

Dealership Rating
Employee Rating

Peter and Tory were amazing from start to receiving the car. They kept me up to date with delivery time and answered all our questions. More

by Gma
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Peter Mapp, David Weaver

May 30, 2024

Metro Lexus responded

We're delighted to hear that Peter and Tory provided excellent service throughout your car-buying experience at Metro Lexus. Thanks for sharing your positive feedback!

May 12, 2024

Dealership Rating
Employee Rating

Colin and Tori were wonderful to deal with. Honest, upfront and did what they said they would do. Thank you both. More

by ABonavita
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 13, 2024

Metro Lexus responded

We're so glad to know that Colin and Tori provided you with an excellent experience at Metro Lexus. We appreciate your feedback, thank you for choosing us!

March 30, 2024

Dealership Rating
Employee Rating

The atmosphere and the welcoming attitude from every staff member are amazing. They really make you feel welcomed and not just because you are buying a car. Tori Neiderer has made the purchasing process More

by john.carney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Weaver , Mike, Pete, and Mica.

Apr 01, 2024

Metro Lexus responded

John, we're delighted to know that Tori, Dave, Mike, and Pete made your experience at Metro Lexus a memorable one. Thanks for the strong recommendation! We appreciate you taking time out of your day to share this feedback with us.

March 30, 2024

Dealership Rating
Employee Rating

We loved our experience at this dealership especially our sales person Tori she made it great! More

by Rubberneck
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 01, 2024

Metro Lexus responded

Thanks for the shout-out to Tori! We appreciate your support here at Metro Lexus.

March 30, 2024

Dealership Rating
Employee Rating

Welcoming and interested in making your experience pleasant. They wanted to help make the best deal they could More

by ddross1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Brennan, Jeff Sustersic

Apr 01, 2024

Metro Lexus responded

We're delighted to know you had a pleasant experience at Metro Lexus! Our team is always here to help make the best deal possible. Thanks for your positive feedback!

February 21, 2024

Dealership Rating
Employee Rating

Both Metro Lexus and Allison were great from the start to end. They were professional, provided clear communication and met their timelines. Really looking forward to a long term partnership with them More

by Levent Baykut
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Gleydura, Allison Smith

Feb 21, 2024

Metro Lexus responded

Levent, we're delighted to know you had a great experience at Metro Lexus! We strive for clear communication and professionalism, so it's fantastic that this was reflected in your visit. Until next time, safe travels!

February 21, 2024

Dealership Rating
Employee Rating

Metro Lexus is an outstanding dealership. Guest Experience Manager Tori went above and beyond to assure my purchase was smooth. From my first online inquiry through delivery the whole Metro L More

by dluke2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Brennan , Sarah Klein

Feb 21, 2024

Metro Lexus responded

We're delighted to know that you had a great buying experience with us at Metro Lexus! It's wonderful to see how much you appreciated Tori and the rest of our team. We'll be here for any future needs, thanks again!

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