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luis Monroy

Overview Reviews (21) Inventory (436)

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luis Monroy

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luis Monroy

sales associate

Greenway Kia East

8701 East Colonial Dr
Orlando, FL 32817

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3.9

21 Reviews

Overview Reviews (21) Inventory (436)

3.9

21 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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21 Reviews of luis Monroy

April 01, 2025

Dealership Rating

Employee Rating

We have not one but kia but now two kia's, zero issues, a 2023 Carnival prestige and now a 2025 sportage/hybrid. Love the Carnival, still learning the sportage. 2023 Carnival prestige and now a 2025 sportage/hybrid. Love the Carnival, still learning the sportage. More

by THEHYLAND

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jose Navedo, Oussama Alhyane, Andres Urdaneta, Iderson Elliassaint, Jeffry Moukarzel, Nicolas Santiago, Yoannel Gandia, Ke Wu, Shelby Bishop

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Apr 01, 2025 -

Greenway Kia East responded

Thank you for choosing Greenway Kia East not once, but twice! We're delighted to hear you're enjoying your 2023 Carnival Prestige and are excited for you as you get acquainted with the new Sportage Hybrid. If any questions pop up along the way, feel free to reach out!

March 21, 2025

Dealership Rating

Employee Rating

They were good when it came to working with pricing. Iderson did a good job helping me find the right car. Iderson did a good job helping me find the right car. More

by birdestate

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jose Navedo, Abdel Trabelsi, Salah mani, Andres Urdaneta, Iderson Elliassaint, Jeffry Moukarzel, Nicolas Santiago, Yoannel Gandia, Ke Wu

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Mar 24, 2025 -

Greenway Kia East responded

We're delighted to hear that Iderson was able to assist you in finding the right car and work with your pricing needs at Greenway Kia East. Thank you for choosing us, and enjoy your new ride!

Mar 28, 2025 -

birdestate responded

So far so good.

February 19, 2025

Dealership Rating

Employee Rating

Very professional, great knowledge reference product they are selling. Very pleasant to deal with. Recommend it are selling. Very pleasant to deal with. Recommend it More

by Imrosado

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jorge Chavez, Jose Navedo, oludare Baloye, Iderson Elliassaint, Jeffry Moukarzel, Nicolas Santiago, Yoannel Gandia, Ke Wu

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Feb 19, 2025 -

Greenway Kia East responded

Thank you for recommending Greenway Kia East! We're delighted to hear that our team's professionalism and product knowledge made your experience a pleasant one. We appreciate your support!

February 10, 2025

Dealership Rating

Employee Rating

Great customer service. Great price. Overall was exactly what I would want when purchasing a new car. Definitely have a repeat customer here. Also, I have passed this on to Great price. Overall was exactly what I would want when purchasing a new car. Definitely have a repeat customer here. Also, I have passed this on to my family and friends. Within a few days, a friend of mine purchased an ev6. More

by MUHAMMAD

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jorge Chavez, Jose Navedo, Hicham Belharsa, Andres Urdaneta, Iderson Elliassaint, Jeffry Moukarzel, Nicolas Santiago, Yoannel Gandia, Ke Wu , Shabbaz

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Feb 10, 2025 -

Greenway Kia East responded

Muhammad, thank you for sharing your experience with Greenway Kia East! We're delighted to know that our service and pricing met your expectations. We appreciate the referrals and look forward to serving you again in the future!

January 31, 2025

Dealership Rating

Employee Rating

Good customer service, nice recommendations, clear account, very professional, advice over maintenance car, very helpful for the charges account, very professional, advice over maintenance car, very helpful for the charges More

by miranda1355

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Luigi

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Jan 31, 2025 -

Greenway Kia East responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Greenway Kia East provided helpful service and advice. We appreciate your support and look forward to assisting you again in the future!

January 23, 2025

Dealership Rating

Employee Rating

Excellent service. Ke was very cordial and easy to talk to. He was good at informing us of arrival of car. Great! Ke was very cordial and easy to talk to. He was good at informing us of arrival of car. Great! More

by richandjoylee

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jose Navedo, Jairo Paez, Iderson Elliassaint, Jeffry Moukarzel, Nicolas Santiago, Yoannel Gandia, Ke Wu

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Jan 24, 2025 -

Greenway Kia East responded

We're delighted to hear that Ke provided you with excellent service at Greenway Kia East. Thank you for sharing your experience!

January 20, 2025

Dealership Rating

Employee Rating

Best service ever from the team. I was worry free. They made the experience amazing I was worry free. They made the experience amazing More

by Hind.belharsa

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jose Navedo, Hicham Belharsa, Oussama Alhyane, Iderson Elliassaint, Jeffry Moukarzel, Nicolas Santiago, Yoannel Gandia, Joshua Fernandez, Shelby Bishop

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Jan 20, 2025 -

Greenway Kia East responded

Thank you for stopping by to leave Greenway Kia East a wonderful review!

January 14, 2025

Dealership Rating

Employee Rating

All personell are very polite and eager to help with whatever I need done to the car I have and enjoy. I would recommend people to buy a Kia at your dealership. whatever I need done to the car I have and enjoy. I would recommend people to buy a Kia at your dealership. More

by NOEMAIL50

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gina Carpio, Rita Alcaraz, Joshua Fernandez

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Jan 14, 2025 -

Greenway Kia East responded

Thank you for recommending Greenway Kia East! We're delighted to hear that our team has been polite and helpful with your car needs. We appreciate your support and look forward to assisting you in the future!

January 05, 2025

Dealership Rating

Employee Rating

Salesman very professional and knowledgeable. The dealership will give you best dollar for trade. Also finance guy works for you not the company. Puts the customer first. The dealership will give you best dollar for trade. Also finance guy works for you not the company. Puts the customer first. More

by Heather

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Liam

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Jan 06, 2025 -

Greenway Kia East responded

Heather, thank you for highlighting the professionalism and customer-first approach of our team at Greenway Kia East! We're glad to hear that your experience with both sales and finance was positive. Enjoy your new ride!

November 14, 2024

Dealership Rating

Employee Rating

Everyone is friendly and professional. My car usually gets out of service in a timely manner. My car usually gets out of service in a timely manner. More

by ZOE0208

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jose Navedo, Iderson Elliassaint, Jeffry Moukarzel, Carlos Alejo, Fiyin Adeyeye

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Nov 14, 2024 -

Greenway Kia East responded

Zoe, it was our pleasure to assist you. Thank you from all of us here at Greenway Kia East!

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