Zander Lens

- I liked Jordan, he was easy to work with. ..untili I asked him where my charging cables were, and he tried to tell me my EQE doesn't come with charging cables. I had to look it up on the Merc ..untili I asked him where my charging cables were, and he tried to tell me my EQE doesn't come with charging cables. I had to look it up on the Mercedes Benz website and show him charging cables came with all electric mercedes. If I hadn't caught the mistake and threatened to walk out, he would have sent me home with no way to charge my EQE. That is very uncool. Jordan is also a newer salesman, so perhaps he was just being instructed by his supervisor to not include the charging cables. Either way, some trust was lost. I couldn't help but think, what else are they supposed to give me that I didn't catch? -With regards to sitting down with the finance department, there were a couple of things I found ridiculous. They tried to sell me window tinting, but couldn't provide any documentation about the window tinting product. I'm not one to just give a business $550 without having some kind of documentation of what I'm buying. Also, there's a clause in the paperwork that if Mercedes HQ doesn't accept my lease deal, I will have to pay them $150 a day and for each mile that I drove the car until I returned it to them. That is ridiculous! I'm either approved or not improved. In the end, Zander (management) did whatever he needed to do so I wouldn't walk out on the deal, so that I appreciate... However none of these things should have happened in the first place. More

by StCyn Verified Customer Verified Customer

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Thank you to Tony, the finance team, and the General Manager at Mercedes-Benz of Littleton. “Tony, your sales expertise was greatly appreciated, and to the finance team and GM, thank you for making the Manager at Mercedes-Benz of Littleton. “Tony, your sales expertise was greatly appreciated, and to the finance team and GM, thank you for making the process seamless. I appreciate everyone's help here, I’ve found a great group." -R.R. More

by INFO@ROCKYROUSSEAU.COM Verified Customer Verified Customer

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Mercedes Benz of Littleton is an excellent dealership. I have purchased and serviced several vehicles from them over several years and have always had a great experience. The service department is excelle I have purchased and serviced several vehicles from them over several years and have always had a great experience. The service department is excellent. More

by kevin49 Verified Customer Verified Customer

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Lindsey, Jawad and the service team are white glove all the way! They jumped on my issue and had it addressed quickly. the way! They jumped on my issue and had it addressed quickly. More

by MichaelK Verified Customer Verified Customer

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Joe is great to work with, takes the time to let you look at all options for vehicles and is patient and understanding while you evaluate your options. Professional courteous service. at all options for vehicles and is patient and understanding while you evaluate your options. Professional courteous service. More

by mrucker Verified Customer Verified Customer

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Mercedes Benz of Littleton is hands down the best dealership and service center in Colorado dealership and service center in Colorado More

by RKAUFMANN Verified Customer Verified Customer

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Friendly, courteous, professional service. I was not rushed to make a decision and the whole process went very smoothly. Thank you. I was not rushed to make a decision and the whole process went very smoothly. Thank you. More

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Great experience overall. Knowledgeable and competent sales personnel. Understood our needs and concerns while making sure we were fully on board with everything. Knowledgeable and competent sales personnel. Understood our needs and concerns while making sure we were fully on board with everything. More

by Aga Verified Customer Verified Customer

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Car battery died with an error message. Mb ran tests and reported successful battery after charging it up Mb ran tests and reported successful battery after charging it up More

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Chris was excellent and he made everything easy and was very helpful on other details for my car. very helpful on other details for my car. More

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