Zack Tziolis

Zack and everyone at VW Walnut Creek was fantastic, professional, courteous, and efficient. Highly recommend going here! Plus their facility is very clean. professional, courteous, and efficient. Highly recommend going here! Plus their facility is very clean. More

by DJAMES11 Verified Customer Verified Customer

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Such a pleasant experience! Everyone I talked to while at the dealership was very professional. My point of contact, Zack was instrumental throughout the purchasing process. As Everyone I talked to while at the dealership was very professional. My point of contact, Zack was instrumental throughout the purchasing process. As a veteran, relying on specific documentation, they really made me feel just as important as any other customer in the store. The best part of my experience was how they appreciated my business and treated me with honesty and respect. No nonsense, customer care at its best! Thank you Zack and the Dirito Brothers team. More

by EDGARMORENO2K Verified Customer Verified Customer

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I have the best experience at your dealership. I've never been to a Volkswagen dealership and Gus was awesome. He made me feel welcome and safe. He taught me all the key features on the electric v I've never been to a Volkswagen dealership and Gus was awesome. He made me feel welcome and safe. He taught me all the key features on the electric vehicle as this was the first electric vehicle ID.Buzz. this vehicle was the first electric vehicle I've ever driven and I loved it! Thank you so much for having Gus as one of your team members. More

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Kevin and I work with each other for more than 11 years. Just a day before I brought my car for service I had an issue with a complete loss of electric power. After contacting Kevin he went well beyond his Just a day before I brought my car for service I had an issue with a complete loss of electric power. After contacting Kevin he went well beyond his call of duty and (with the help of AAA) we soon had everything working again. Kevin is extremely knowledgeable about VW cars and able to convey his expertise in a professional manner. I really like to work with Kevin. More

by PJHSCHNEE Verified Customer Verified Customer

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Excellent team everyone is so friendly. excellent customer service. They make me feel so comfortable. Love to comeback. excellent customer service. They make me feel so comfortable. Love to comeback. More

by JOSEAYALA08 Verified Customer Verified Customer

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Helpful, knowledgeable, friendly! We will stay loyal to them and love owning our Volkswagens! Will look forward to seeing them at our next service! We will stay loyal to them and love owning our Volkswagens! Will look forward to seeing them at our next service! More

by KARENJHILL50 Verified Customer Verified Customer

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My buying experience was great from the moment I spoke to Zack over the phone. The car was ready for my test drive before I arrived. Zack was very knowledgeable, friendly and easy to talk to. He went over th Zack over the phone. The car was ready for my test drive before I arrived. Zack was very knowledgeable, friendly and easy to talk to. He went over the car history and what was done to it in preparation for its' sale. The trade-in process was easy, and the offer was more than what I expected! Eddie walked me through the final process and handled my warranty questions. Using the digital signing technology expedited the final signing procedure, every dealership needs to adopt this technology, I was in my GTI on my way home 2 hours after arriving, fantastic! Thank You!!! More

by IRVARAGON Verified Customer Verified Customer

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Excellent customer service; easy to work with; honest; we received a fair deal. Would definitely recommend this dealership. received a fair deal. Would definitely recommend this dealership. More

by BALEEN11 Verified Customer Verified Customer

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Was driving past Dirito VW and saw the beautiful Monterey Blue 2025 VW Jetta GLI sitting on the lot. The refresh for 2025 made it worth stopping to take a look. I was driving my 2019 VW GLI which I love and Blue 2025 VW Jetta GLI sitting on the lot. The refresh for 2025 made it worth stopping to take a look. I was driving my 2019 VW GLI which I love and also purchased from Dirito Bros back in 2019. This has been one of the best and most reliable cars I have owned and is a pleasure to drive. This would be the fourth VW I purchased from Dirito. I stopped to take a closer look and was greeted by Zach Tziolis. He asked me if I had any questions gave me a tour of the car inside and out and had a no pressure attitude. Very pleasant salesperson. He offered to have an appraisal done by Sterling Daniels on my current vehicle which came in higher than expected. After giving me some numbers on the new car that were very fair, I went home to think about if I wanted to move forward. Again no pressure to buy that day from Zach and no annoying follow-up calls. He allowed me the time to make a decision which I ultimately decided to purchase after not deciding to purchase. I secured my own financing through my credit union but Jeff was able to get me a better rate at the same terms through VW Credit so I went with that financing option which ended up making the purchase that much easier. Eddie Miller in the finance office was efficient in getting the paperwork which was all done electronically processed and we were on our way. I absolutely love my new GLI and Zach and the team made it another great buying experience from Dirito VW. Customer for life!!!! More

by Russ65 Verified Customer Verified Customer

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Zack and the entire staff's laid back confidence was refreshing straight forward, non-pushy treatment made the car buying experience painless. We will look to Dirito Brothers first for our next car buyi refreshing straight forward, non-pushy treatment made the car buying experience painless. We will look to Dirito Brothers first for our next car buying experience. More

by LIBATIONS4YOU Verified Customer Verified Customer

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