214 Reviews of Zach Claybrooks
June 25, 2024
Thank you everyone for your great service on my 2017 Camry. I’m very satisfied Camry. I’m very satisfied More
Other Employees Tagged: Austin Meek, Katie Fuller, Carlos Ortega , JC Cooper, Costas Hernandez
June 23, 2024
Excellent service, especially from Ms. Kaite Fuller. The deler, It's in a great location, I recommend it Kaite Fuller. The deler, It's in a great location, I recommend it More
Other Employees Tagged: Austin Meek, Katie Fuller, David Cobb, Carlos Ortega , JC Cooper, Costas Hernandez , Simon Chan, Jeff Silvers, Bob Nascimento
June 21, 2024
Talk to receptionist June 19 about four/ five times. Connect me to service department each time and no one answered. No one bothered to pick up the phone. Not sure if connected to correct no.. or what. Connect me to service department each time and no one answered. No one bothered to pick up the phone. Not sure if connected to correct no.. or what. Took it upon myself to visit your location and they were plenty of employees in the service department. I did get the job completed More
Other Employees Tagged: Matt: very helpful
June 18, 2024
Went in for an oil change and tire rotation. Zach advised that front and rear brakes were in the "red" zone and I needed brakes all the way around. When I left, I called my husband and he had me Zach advised that front and rear brakes were in the "red" zone and I needed brakes all the way around. When I left, I called my husband and he had me go buy brake pads for front and rear. The next morning, he took off the first front tire and found pads were only about 1/4 of the way used and then found the same on back. Brakes were totally fine!! I feel like they were trying to take advantage because of me being a woman. Very disappointed in this and not sure I'll be going back to Cobb County Toyota! More
June 16, 2024
Professional, timely and quality work. Explained everything from beginning to end. Just a great experience. Cost was a little on the high side though. Explained everything from beginning to end. Just a great experience. Cost was a little on the high side though. More
Other Employees Tagged: Anthony Sullivan
June 14, 2024
My wife & I have only the best experience with Simon & the whole service staff. I highly recommend Simon and his co workers to my friends and family. Simon has always been up front relating to our cars the whole service staff. I highly recommend Simon and his co workers to my friends and family. Simon has always been up front relating to our cars needs and does not push unneeded service. If you need your car serviced ask for Simon , you won't be disappointed ! More
Other Employees Tagged: Simon Chan , Simon Chan, Zach Claybrooks
June 13, 2024
Tech saw nail in tire, did not remove it, or at least attempt to remove it, but tells the svc adv to tell me. It’s a safety issue. As a courtesy, should they at least remove it? That’s something that cou attempt to remove it, but tells the svc adv to tell me. It’s a safety issue. As a courtesy, should they at least remove it? That’s something that could leave me on the side of the road. Luckily, it was not too deep and I ended up removing it myself in your parking lot. You dealership leaves a lot to be desired. I have purchased three cars from you all. I’m not so sure I want to visit you all again for anything. More
Other Employees Tagged: Kent Givens
June 07, 2024
Customer service was excellent all the way to the car rental department. The super skinny, African American gentleman, was super rude. He was like sleeping for seconds . Shouldn't be dealing with cus rental department. The super skinny, African American gentleman, was super rude. He was like sleeping for seconds . Shouldn't be dealing with customers. More
Other Employees Tagged: Costas Hernandez