Zach Carlson
Zach Carlson at Matthews Import Center / Subaru / Kia

Zach Carlson | Page 4

Service Advisor

Matthews Import Center / Subaru / Kia

3013 Vestal Road
Vestal, NY 13850

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4.9
60 Reviews
4.9

60 Reviews

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60 Reviews of Zach Carlson

December 15, 2023

Dealership Rating
Employee Rating

the service was right on, had an appointment, they said how long it would take and they were right More

by jbet49
Recommend Dealer
Yes

Other Employees Tagged: Marissa Kuklish

Dec 15, 2023

Matthews Import Center / Subaru / Kia responded

Thank you for choosing Matthews! We appreciate the great review and your business!

December 09, 2023

Dealership Rating
Employee Rating

The Service team was very helpful and courteous. My appointment started on time and I was kept informed of progress. More

by CAROLSK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 15, 2023

Matthews Import Center / Subaru / Kia responded

Thank you for choosing Matthews! We appreciate your business and the great review!

December 04, 2023

Dealership Rating
Employee Rating

Outstanding, above and beyond expected service. When our car experienced a concern just after purchase, Matthews stepped up and went FAR above and beyond what I had expected to make sure my fam More

by oldsm99
Recommend Dealer
Yes

Other Employees Tagged: Cole Sevey, Joe Vaughan , Mike McLean

December 02, 2023

Dealership Rating
Employee Rating

Always knowledgeable and courteous. Does the work well. The staff is wonderful. Highly recommend if you’re looking for integrity and reliability. More

by PATTYD0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 05, 2023

Matthews Import Center / Subaru / Kia responded

We appreciate you choosing Matthews and the great review!

November 24, 2023

Dealership Rating
Employee Rating

Extremely efficient and friendly service. We well treated at the dealership and the car was serviced in a very timely manner. More

by DMAIONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 23, 2023

Dealership Rating
Employee Rating

Bought 3 cars from Matthews . advisors are very pleasant and always accommodating along with my salesman bill he was very patient with me during a year long process kept me infor More

by lisagoetz1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Vaughan, Marissa Kuklish, Michele Hayes , Dominick along with gill

November 22, 2023

Dealership Rating
Employee Rating

Excellent work, fast and friendly. Love my subaru and would buy again. Great service. Recommend! More

by skutalek7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michele Hayes

November 21, 2023

Dealership Rating
Employee Rating

I’m new to the dealership and they were courteous and respectful. However I do wish they would have kept me informed more often than not about the progress of my vehicle. Also did not tell me where the c More

by Erika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 18, 2023

Dealership Rating
Employee Rating

Was in for regular maintenance and snow tire installation and always takes care of everything professionally. More

by kdimmick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 02, 2023

Dealership Rating
Employee Rating

Managers & sales person were very help . full in making my purchase. Had a lot of question & they were answered . I've had good service with Matthews.. More

by SNO24MAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Cole Sevey, Dalton Brown , Ted O'Conner,Brad Fisher,Wayne Truesdale

Nov 03, 2023

Matthews Import Center / Subaru / Kia responded

Thank you for the great review and your business!

Nov 03, 2023

SNO24MAN responded

Your welcome: Very pleased!!!!!

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