Zach Carlson
Zach Carlson at Matthews Import Center / Subaru / Kia

Zach Carlson | Page 5

Service Advisor

Matthews Import Center / Subaru / Kia

3013 Vestal Road
Vestal, NY 13850

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4.9
60 Reviews
4.9

60 Reviews

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60 Reviews of Zach Carlson

November 01, 2023

Dealership Rating
Employee Rating

Our 2012 Kia Sorento needed service for an engine heat up and required ordered parts for repair. The wait time for repair was reasonable and we've had no problems since the repair was done. More

by dah117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 03, 2023

Matthews Import Center / Subaru / Kia responded

Thank you for choosing Matthews to service your vehicle! We appreciate the great review!

October 29, 2023

Dealership Rating
Employee Rating

Purchased our third Subaru from Mathews, salesman Bill Allen was great to work with and made the transaction easy. We also have had great experiences when we bring the car in for service. More

by joeevanco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 30, 2023

Matthews Import Center / Subaru / Kia responded

Thank you for your continued business and the great review!

Oct 30, 2023

joeevanco responded

No problem, see you soon

October 25, 2023

Dealership Rating
Employee Rating

Been good everytime I've needed service. Will.continue to do business here in Vestal More

by mallen11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dillon Affatatto, Cole Sevey , Brian Chadwick

Oct 30, 2023

Matthews Import Center / Subaru / Kia responded

Thank you for the great review and your business

October 23, 2023

Dealership Rating
Employee Rating

Zach was great and he explains everything to my daughter and I so we feel comfortable with the work that has been. More

by tlgagnon_1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2023

Matthews Import Center / Subaru / Kia responded

We're so glad to hear that Zach took great care of you and your daughter! We appreciate your business and the great review!

October 23, 2023

Dealership Rating
Employee Rating

Very friendly and knowledgeable staff. The service is always performed to a high standard. I'm never disappointed in Watthews. More

by egibboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2023

Matthews Import Center / Subaru / Kia responded

Thank you for the great review and your business!

October 20, 2023

Dealership Rating
Employee Rating

They were efficient and delivered on time. I appreciated the consideration. Glad I’m a Matthew’s Plus customer. More

by jeanbean055
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Vaughan, Marissa Kuklish

Oct 24, 2023

Matthews Import Center / Subaru / Kia responded

We truly appreciate your business and look forward to serving you again soon!

October 19, 2023

Dealership Rating
Employee Rating

Zach was great. Just came in for an oil change. Inspected my entire vehicle and let me know what I will need to do in the near future. Love Matthews! More

by timber0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2023

Matthews Import Center / Subaru / Kia responded

We're so glad to hear you had a great experience with Zach and that he took great care of you! We truly appreciate your business and kind words.

October 18, 2023

Dealership Rating
Employee Rating

Fantastic customer service, very friendly. Advisors are very easy to talk to. Highly recommend service and sales. More

by Hybridsportage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2023

Matthews Import Center / Subaru / Kia responded

Thank you for your business and the great review!

October 10, 2023

Dealership Rating
Employee Rating

Thank you so much for repairing my Subaru. The Service Advisor Zach Carlson was great! More

by bennettm59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 12, 2023

Matthews Import Center / Subaru / Kia responded

We're so glad to hear you had a great experience with Zach! Thank you for your business and the great review!

October 09, 2023

Dealership Rating
Employee Rating

My tech was very personable. Brought my car to me when finished. And the service itself was expedient considering I didn’t have an appointment. Thank you More

by JULESIMAGES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 12, 2023

Matthews Import Center / Subaru / Kia responded

We're so glad our Service Team took great care of you! We truly appreciate your business and the great review!

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