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Zach Burdette
Zach Burdette at Grote Mitsubishi

Zach Burdette | Page 9

Service Advisor

Grote Mitsubishi

1630 N Coliseum Blvd
Fort Wayne, IN 46805

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4.6
141 Reviews

Languages Spoken

English English

4.6

141 Reviews

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141 Reviews of Zach Burdette

August 30, 2025

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Employee Rating

Zack always goes out of his way to never make you feel like a question or you are an inconvenience. More

by kimaguirre923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barnes

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Sep 02, 2025

Grote Mitsubishi responded

Thank you so much for sharing this! We’re glad to hear that Zach always makes you feel comfortable and supported—never like an inconvenience. He truly cares about his customers, and we’ll be sure to share your kind words with him. 🚗🙌

August 30, 2025

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Employee Rating

Always a no hassle no worry environment, very respectful employees , and I've been a devoted customer for 12 years and purchased all 3 of our cars there thank you Grote and staff for being there for us ?? More

by edoggxx
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette

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Sep 02, 2025

Grote Mitsubishi responded

Thank you so much for your loyalty and trust over the past 12 years! We’re truly honored that you’ve chosen us for all three of your vehicles. Our team is grateful for your kind words, and we look forward to continuing to be here for you for many more years to come. 🚗🙌✨

August 26, 2025

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Employee Rating

Zach is an AWESOME young gentleman! ! he always polite and handle things so professionally, he explains everything to you More

by batesmagnolia
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Megan Barnes

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Aug 27, 2025

Grote Mitsubishi responded

Thank you so much for your kind words! We’re thrilled to hear that Zach took such great care of you with his professionalism and clear communication. We’re lucky to have him on our team, and we’ll be sure to share your feedback with him. 🙌🚗✨

August 26, 2025

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I love Grote! Always nice people and treat you right! Highly recommended! They won’t let you down More

by blondee0029
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Megan Barnes

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Aug 27, 2025

Grote Mitsubishi responded

Thank you so much! We love hearing that you always feel taken care of here at Grote. Your recommendation means the world to us, and we’ll keep working hard to make sure we never let you down! 🚗🙌✨

August 23, 2025

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Employee Rating

Staff was very nice. They welcome me as family. Provided coffee and was very courteous. More

by wiliams_samantha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barnes

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Aug 25, 2025

Grote Mitsubishi responded

Thank you, Samantha! We’re so glad you felt welcomed like family and enjoyed the hospitality during your visit. We truly appreciate your kind words and look forward to seeing you again! ☕🚗✨

August 21, 2025

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Excellent That's why I always come there because of the professionalism and the courtesy Helpful More

by wrightgreg1710
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette

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Aug 22, 2025

Grote Mitsubishi responded

Thank you so much for your loyalty! We truly appreciate your kind words about our professionalism and courtesy, and we’re always happy to help. Looking forward to seeing you again!

August 12, 2025

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Employee Rating

Grote always knows how to take great care of my car! I trust no one else! More

by hmc.fr08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barnes

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Aug 12, 2025

Grote Mitsubishi responded

Thank you for your loyalty and trust! We’re honored to be the ones you choose to care for your car, and we’ll always work hard to keep it in top shape. We look forward to seeing you next time! 🚗✨

August 07, 2025

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Employee Rating

Always very friendly and timely with appointments. Car returned clean. Easy to schedule any appointments. More

by HARROD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barnes

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Aug 07, 2025

Grote Mitsubishi responded

Thank you so much for your kind words! We're glad to hear that your experience was friendly, timely, and easy from start to finish. We appreciate your trust in us and look forward to seeing you again at your next appointment!

August 05, 2025

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Employee Rating

Mis diagnosed and suggest whole clutch fly wheel after they could not determine the problem. Nothing but emails and txt after. More

by frpvict
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Aug 06, 2025

Grote Mitsubishi responded

Thank you for your feedback. We’re sorry to hear about your experience and understand your frustration. Our goal is always to provide clear, accurate service, and it sounds like we missed the mark here. We’d appreciate the opportunity to make things right — please reach out to our service team directly so we can look into this further and work toward a resolution.

July 26, 2025

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Employee Rating

I am always happy with my experience at Grote. The people are awesomely friendly, courteous, and helpful Megan and Zach are a pleasure to work with! Excellent and timely service. Could not ask More

by sistersamm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barnes

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Jul 28, 2025

Grote Mitsubishi responded

Thank you so much for the kind words! We’re so glad to hear that you had another great experience with our team. Megan and Zach will be thrilled to know their efforts made a difference. We truly appreciate your continued trust in us—thank you for being part of the Grote family! 💙🚗🔧

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