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Zach Burdette
Zach Burdette at Grote Mitsubishi

Zach Burdette | Page 7

Service Advisor

Grote Mitsubishi

1630 N Coliseum Blvd
Fort Wayne, IN 46805

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4.6
141 Reviews

Languages Spoken

English English

4.6

141 Reviews

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141 Reviews of Zach Burdette

October 12, 2025

Dealership Rating
Employee Rating

Always courtesy and informative. They were helpful and Zach is by far the best. He is always super nice, friendly and very knowledgeable. I appreciate GROTE and their service team. 1 More

by TRCCHACON
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette

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Oct 13, 2025

Grote Mitsubishi responded

Thank you so much for the amazing review! We’re thrilled to hear Zach and our service team continue to provide such great care. Your 10/10 means a lot to us — we appreciate your loyalty and look forward to helping you again!

October 11, 2025

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Employee Rating

Friendly , made sure that I was taken care of also explained the what repairs needed done . More

by dahliabrinkman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barnes , Michelle Henry, Patrick Lyons

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Oct 13, 2025

Grote Mitsubishi responded

Thank you, Dahlia! We’re glad to hear our team took great care of you and kept you informed throughout your visit. We appreciate you choosing us and look forward to helping again in the future!

October 11, 2025

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Employee Rating

I only trust grote to work on my vehicles. They are very friendly and always willing to help More

by betina_boulware
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barnes , Michelle Henry

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Oct 13, 2025

Grote Mitsubishi responded

Thank you, Betina! We truly appreciate your trust and loyalty. Our team is always happy to help and make sure your vehicles are well taken care of!

October 10, 2025

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Employee Rating

Wonderful customer service. They answered all my questions and even gave us a ride to get breakfast while our vehicle was being serviced.. More

by bharris110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barnes , Michelle Henry, I cannot remember the kind gentleman‘s name who gave us a ride, but he was amazing. An older gentleman.

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Oct 10, 2025

Grote Mitsubishi responded

Thank you so much for the great feedback! We’re glad our team could make your visit comfortable and convenient — even getting you to breakfast while you waited! We truly appreciate your business and hope to see you again next time.

October 08, 2025

Dealership Rating
Employee Rating

Awesome service friendly environment willing to help will be returning whenever I need service done More

by jasonboothby2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 09, 2025

Grote Mitsubishi responded

Thanks, Jason! We’re so glad you enjoyed your visit and found our team friendly and helpful. We appreciate your kind words and look forward to seeing you again for your next service! 🚗👍

October 07, 2025

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Employee Rating

I purchased a vehicle from Grote years ago and although I no longer own said vehicle the service department always done such an Awesome job in a timely manner at a fair price i continue to take my vehicles t More

by lesburks66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barnes

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Oct 07, 2025

Grote Mitsubishi responded

Thank you so much, Leslie! We truly appreciate your continued trust in our service department over the years. It means a lot to know you still choose us for your vehicle care. We’re always happy to help! 🚗💙

October 06, 2025

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Employee Rating

Knowledgeable staff -put me in the best car for me not the most expensive. Overall very helpful. More

by rconfer52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johnathan Driscoll

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Oct 06, 2025

Grote Mitsubishi responded

Thank you for the 5-star review! We’re glad to hear our team helped you find the perfect car that fit your needs. Enjoy your new ride, and we appreciate you choosing us! 🚗✨

October 01, 2025

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Employee Rating

Salesman and financial man were very polite and took time to explain things. No pressure More

by jkmarquiss308
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arnoldo Garcia, Johnathan Driscoll

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Oct 01, 2025

Grote Mitsubishi responded

Thank you for your feedback! We’re glad to hear our team provided a polite, no-pressure experience and took the time to explain everything clearly. We appreciate your trust in us!

September 28, 2025

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Employee Rating

Very awesome work great service amazing people, all of my questions were answered.i am very much happy. They need e branch in Paulding, Bryan defiance Hicksville and van wert Ohio More

by benjaminallenshull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barnes, Cayler Miner, Vanessa Borjas , Michelle Henry, Jennifer Keller, Anthony Young

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Sep 29, 2025

Grote Mitsubishi responded

Thank you, Benjamin! We’re so glad to hear you had a great experience with our team and that all your questions were answered. We love your suggestion about opening more locations — we’ll keep that in mind! We truly appreciate your support.

September 27, 2025

Dealership Rating
Employee Rating

They got me in and out in less than 15 minutes. Excellent customer service. Definitely recommend them to everyone who needs a car or repairs. More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barnes

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Sep 29, 2025

Grote Mitsubishi responded

Thank you, Kathy! We’re glad we could get you in and out quickly while providing excellent customer service. We truly appreciate your recommendation and look forward to helping you again in the future!

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