Zach Burdette | Page 5

Grote Mitsubishi responded

We apologize for any inconvenience and miscommunication you may have experienced. Please know that we value your feedback and will address the issue with our team to ensure a better experience in the future. Thank you for your loyalty and support.

Grote Mitsubishi responded

Thank you so much for your kind words! We’re glad to hear that our team took the time to walk you through your multi-point inspection and address your concerns thoroughly. Providing attentive, friendly service is something we take great pride in. We truly appreciate you choosing us and look forward to helping you again whenever you need us!

Grote Mitsubishi responded

Thank you so much for your incredible feedback! We truly appreciate your trust in our team. Zach, Ms. Megan, Ms. Cat, Cooper, and the entire maintenance staff will be thrilled to hear your kind words. It means a lot that you choose us over other dealerships for your vehicle’s care. We’re grateful for your loyalty and look forward to continuing to provide the phenomenal service you deserve!

Grote Mitsubishi responded

Thank you for your patience and for giving us the opportunity to get to the bottom of the issue. We’re glad we were able to find the resolution and that you were satisfied with the outcome. We truly appreciate your kind words about our team’s courtesy, professionalism, and caring attitude. Thank you for choosing Grote Mitsubishi!

Grote Mitsubishi responded

Thank you so much for your wonderful review! We’re glad to hear Zach took great care of you from the moment you arrived and kept you updated throughout your visit. We’re also happy our front office team made you feel welcome — and that you enjoyed the extra touches like the wash on your way out. We truly appreciate you choosing Grote Mitsubishi and look forward to seeing you again!

Grote Mitsubishi responded

Thank you so much for your amazing feedback! Hearing this from someone who has owned many cars and worked with many dealerships truly means a lot to us. We’re thrilled to know our service department stands out as the best. Zach and Megan will be grateful for the shout-out — they work hard to provide excellent service every time. We appreciate you and look forward to serving you again!

Grote Mitsubishi responded

Thank you so much for your kind words! We’re glad to hear you felt truly cared for — that’s exactly the experience we strive to provide. We appreciate you and your trust in us. Thank you again for choosing Grote Mitsubishi!

Grote Mitsubishi responded

Thank you for the great feedback, Shawn! We’re glad you appreciate receiving your car clean inside and out — our team takes pride in those extra touches. We look forward to seeing you again at your next visit!

Grote Mitsubishi responded

Thank you so much Penny! We’re glad to hear your vehicle was serviced on time and done right, and that our team was helpful and knowledgeable throughout the process. We appreciate your trust and look forward to assisting you again!

Grote Mitsubishi responded

Thank you for your feedback. We’re glad to hear our team provided clear and professional communication, but we absolutely understand your concern — needing a new motor is never something anyone wants to experience. Our team is committed to helping you through this and making sure the situation is handled properly. Please feel free to reach out if you have any questions or need further assistance.