Yvette Garza
Yvette Garza at Norm Reeves Honda Superstore North Richland Hills
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Yvette Garza

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Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.6
75 Reviews
4.6

75 Reviews

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75 Reviews of Yvette Garza

January 30, 2025

Dealership Rating
Employee Rating

Omar helped a lot in the smooth buying process and Yvette Garza helped to explain all the details clearly. We really appreciate their time and effort. We recommend this show room to friends and relatives. More

by tdp.thota
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 30, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Congrats on your new Honda! We're thrilled that Omar and Yvette provided great support and guided you through the process. We truly appreciate your recommendation and look forward to seeing you at your first service visit!

January 20, 2025

Dealership Rating
Employee Rating

The deal felt a little rushed: we had to return to get things fixed that should have been More

by juliejrawls
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joseph Kile

Jan 21, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate you sharing your feedback with us! Our team hopes to get the opportunity to work with you again. In the meantime, drive safely!

January 18, 2025

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Employee Rating

Great customer service from Emanuel and Yvette. The dealer has an amazing showroom and looks very clean. More

by Rcosteño
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 21, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Your satisfaction is what drives us. Thank you for letting us know we’re on the right track! Emanuel and Yvette appreciate the recognition, too!

January 16, 2025

Dealership Rating
Employee Rating

Marcus was great. I got the exact vehicle my wife and I wanted for our family. More

by bii.senior
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 17, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We wish you the very best of luck with your new Honda! It sounds like Marcus provided a fantastic car-buying experience to you and your wife. We hope that you and your family enjoy every trip you take together, even if it's just to hit the grocery store! Thank you, and we hope to see you in the future for service!

January 12, 2025

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Employee Rating

I feel disappointed and have started to lose trust in you. Your actions come across as dishonest. More

by visinigirineeraj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 13, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We'd like to learn more about your experience in purchasing a new Honda. That way, we can see where we could improve our services. Thanks so much, and we hope to hear from you soon.

January 04, 2025

Dealership Rating
Employee Rating

It’s frankly a non customer service shake you down for every dime cash cow mobster operation. The service advisors are only concerned about running yo your bill and cashing out. They literally have the ca More

by jfw76118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 06, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Since we value customer feedback, we'd like to know more details about your service visit and what we could be doing better. Please contact our service department, and we would appreciate learning more to leave you and other customers with five-star experiences. Thank you!

December 31, 2024

Dealership Rating
Employee Rating

Overall, my experience was very good and I was pleased with the time it took to complete the purchase. My only unhappiness was with the end of the purchase cycle - the visit to the finance office. I def More

by dicksongd1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Hoch

Jan 03, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Congratulations on your new Honda! We appreciate your feedback on your experience with our finance department, and your idea about the Finance Express option is intriguing. You have brought up issues that we can discuss with our team to see if they can be implemented. Thank you for giving us your business and the food for thought! We hope to serve you in the future!

December 27, 2024

Dealership Rating
Employee Rating

I have always had a good experience here with sales, finance, service and parts. They have been friendly and helpful. I even enjoy the Bistro in the dealership. More

by Satisfied customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 27, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Our team is our pride and joy! We're glad to hear they were able to take care of you and make sure you got the services you needed. Our bistro is a sweet bonus as well- we hope you stop by again for a nice snack during your service visits!

December 21, 2024

Dealership Rating
Employee Rating

Quit trying to sell lojack when honda already has an app that has theft recovery More

by head.jamesw
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Dec 23, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate your feedback, as well as your 5-star rating! Enjoy your new ride, and call us if you have any more questions!

December 02, 2024

Dealership Rating
Employee Rating

I had a great experience with purchasing my car. Saul did a great job showing us the car and giving us all the features I was super impressed. More

by chris567h
Recommend Dealer
Yes

Other Employees Tagged: Saul Leyva , Macon Huntsinger

Dec 03, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Congratulations on your new Honda, Chris! It's important for our sales representatives like Saul to provide all the right information so you feel good driving off the lot. If you need anything else, please let us know. Thank you!

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