Yvette Garza
Yvette Garza at Norm Reeves Honda Superstore North Richland Hills
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Yvette Garza

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Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.7
62 Reviews
4.7

62 Reviews

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62 Reviews of Yvette Garza

October 27, 2024

Dealership Rating
Employee Rating

Michael Wright performed great customer service as usual. The service department is always fast and courteous. Norm Reeves dealership is always a nice place to visit while you get your car serviced. The café More

by Elmotownsend009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We're glad that you've made yourself at home in the cafe while you wait for service, Elmo! Thanks for the compliments for our service team, especially Michael, and we're thrilled to service you again.

October 23, 2024

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Employee Rating

Very clean facility. Sales team very knowledgeable and they listened to me. Purchased a vehicle and thrilled with it. For service equally, fast, friendly and professional More

by rbrebarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate your loyalty and your amazing review that covers everything we offer, rbrebarr! We're very flattered and thank you for bringing your Honda in for service. See you next time!

October 22, 2024

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I think highly of the service dept but not so much the sales. Was there the other day and looked at a new car and couldn’t Get much help from anyone More

by gkgamblin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth French , Anthony garcia

Oct 23, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate the feedback on your sales visit to our dealership, gkgamblin. We understand your frustration about the customer service you experienced, and we will be addressing the issues you faced with our sales team. Thanks for the positive words for our service department, and we hope to provide you with a satisfying experience in the future!

October 20, 2024

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Employee Rating

The staff was helpful and honest. They helped me get the car I was looking for. More

by cbcoker17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 21, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for taking the time to leave us a great review! We’re here whenever you need us.

October 20, 2024

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Employee Rating

The customer service processes have declined since Huggins sold. Hailey is still the best salesperson but when she’s not there, services fail to meet my expectations. More

by tomte33x0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Kevin Ortega, Hailey Owens

Oct 21, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate your feedback and would like to learn more about your recent visit. Please reach out to our general manager, Richard Lennard, at richard.lennard@normreeves.com at a time that works for you.

October 15, 2024

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Employee Rating

Helpful staff. The dealership was clean and very pleasant. Heather was great. Friendly, knowledgeable and willing to set things up. More

by shea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hailey Owens, Macon Huntsinger

Oct 15, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We're happy to hear you had a wonderful experience! Let us know if we can help with anything in the future.

October 15, 2024

Dealership Rating
Employee Rating

Emanuel was informative and answered my questions. I would purchase another car from him and certainly recommend him. More

by ponchonut
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Emanuel Alvarez

Oct 16, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We're so happy you had a positive experience! You review means a lot, and we're always here to help.

October 14, 2024

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Employee Rating

Great car dealership for my new car. It was so easy to get my new car More

by lumgregory301
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Macon Huntsinger, Katie Kim

Oct 15, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thanks for the 5 stars! We hope to see you again soon.

October 06, 2024

Dealership Rating
Employee Rating

The experience I received was top notch. I would definitely be coming back for my next Honda purchase. More

by brianmullen20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Golbuff

Oct 07, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We’re so glad you enjoyed your experience with us! Thanks for the 5 stars—come back anytime!

October 05, 2024

Dealership Rating
Employee Rating

Great carbine experience from start to finish. They even went the extra mile to help me with taking my old vehicle to have a handicap aid removed and put on the new vehicle More

by jbfowler7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 07, 2024

Norm Reeves Honda Superstore North Richland Hills responded

It was a pleasure working with you! Thanks for the excellent review, and we look forward to seeing you again.

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