Yitzhakc Ramirez

I booked an appointment same day they were fast and attentive. I would recommend to anyone that needs service. attentive. I would recommend to anyone that needs service. More

by GENESISECAMPOS Verified Customer Verified Customer

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Jacky and Manager, the whole team did a great job. I took the car also for service and YITZHAK and the manager there was great also. I took the car also for service and YITZHAK and the manager there was great also. More

by CR0 Verified Customer Verified Customer

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Brandon was incredibly helpful. He was efficient and the entire team was exceptional. They were fast and did an excellent job. He was efficient and the entire team was exceptional. They were fast and did an excellent job. More

by STEVENBEAUCHAMP Verified Customer Verified Customer

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The advisors are rude and didn't want to answer my question my advisor Kevin wasn't due to all the changes with staff and owners attitudes when my lease is up I'm done with Hollywood kia question my advisor Kevin wasn't due to all the changes with staff and owners attitudes when my lease is up I'm done with Hollywood kia More

by ymendez1 Verified Customer Verified Customer

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Good service, good attention, good attitude. The customer is the priority. Fast service. The organization The customer is the priority. Fast service. The organization More

by PUBENZAHURTADO Verified Customer Verified Customer

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I’m extremely frustrated with the ongoing issues I’ve had at this dealership. I dropped my car off today at 10:00 AM for a scheduled appointment and was told the service would take approximately 90 minutes. at this dealership. I dropped my car off today at 10:00 AM for a scheduled appointment and was told the service would take approximately 90 minutes. Instead, my vehicle wasn’t ready until 4:00 PM — a full six hours later. This is completely unacceptable, especially with no clear communication or updates provided during that time. When I did go on the website at 3:00pm my car was not even touched which prompted me to call them. Unfortunately, this isn’t the first negative experience I’ve had here. Last year, during a routine service, a piece of my steering wheel was broken. When I followed up about the replacement part, I received inconsistent answers — from it being on backorder to it never having been ordered at all. I had to repeatedly call just to get basic information. Additionally, on previous visits for oil changes and tire rotations, I noticed that my valve stem caps were consistently not replaced. It seems like every time I come in, there is some sort of oversight or mishap. I’ve been to other Kia dealerships — specifically the Buford Mall of Georgia location — and have never had these kinds of issues. The level of service there is far superior. This visit will be my last time doing business with your dealership. I hope this feedback is taken seriously, as the experience has been consistently disappointing. More

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it was the best I’ve ever had. The entire service department was greatt. Thank you for caring about customer service. The entire service department was greatt. Thank you for caring about customer service. More

by sdwilk@aol.com Verified Customer Verified Customer

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The worst customer service ever , there is no communication , they don’t care about the client at all. communication , they don’t care about the client at all. More

by Dan Verified Customer Verified Customer

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good very good so good if you want minimum 15 word pay me for that ok? lol word pay me for that ok? lol More

by BANKSICRUB Verified Customer Verified Customer

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I was assisted by Sonia and Jason. Both wonderful. Excellente customer service skills. Both were very knowledgeable and patience. Right after buying them the car, all salesman st Both wonderful. Excellente customer service skills. Both were very knowledgeable and patience. Right after buying them the car, all salesman start giving you the ice treatment. They ignore you and basically discard you. What is love about Sonia is that even after I bought the car from her, she still assisting me like when I was buying the vehicle. So I am definitely recommend her. She finds you the best deals. Lower interest rate, sweet and bilingual (english-spanish) More

by garciamartha6 Verified Customer Verified Customer

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