Yitzhakc Ramirez

Friendly knowledgeable service , making sure all of your needs are met with each visit no matter how small . needs are met with each visit no matter how small . More

by TONYPAPA Verified Customer Verified Customer

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Worst customer service experience I've had in over a decade. Chris Watson was the representative, and the service was unacceptable. They kept our car for weeks after initially saying it would take just decade. Chris Watson was the representative, and the service was unacceptable. They kept our car for weeks after initially saying it would take just a few days. To make matters worse, they didn't even fix the issue—the car still has the same problem. On top of that, dealing with them for a rental car was a complete nightmare. Avoid this place at all costs if you can. More

by Ever Lopez Verified Customer Verified Customer

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This was by far the worst customer service I’ve experienced in over a decade. Chris Watson (worst rep) and Tevin Carter (gave negative attitude) were the staff members I dealt with, and the service experienced in over a decade. Chris Watson (worst rep) and Tevin Carter (gave negative attitude) were the staff members I dealt with, and the service was beyond disappointing. Their day manager, Yitzhake Ramirez was also unhelpful. Never spoke to Alex Robles. They promised the car would be ready in a few days but ended up keeping it for weeks. Even after all that time, the issue wasn’t fixed: the car still has the same problem. The process of arranging a rental car was a mess from Kia rep side and extremely poorly handled. I would strongly recommend avoiding this place. More

by EVER56631 Verified Customer Verified Customer

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Great service l recomended very professional good customer service is nothing else for me to day customer service is nothing else for me to day More

by JOSEFERNANDEZ4330 Verified Customer Verified Customer

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Very helpful and patient, I enjoy there customer service and they help me a lot with my choices and they help me a lot with my choices More

by SARAPRADHAN Verified Customer Verified Customer

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Great Service and was able to get me out of there sooner than later under the time they predicted! than later under the time they predicted! More

by LIONELG88 Verified Customer Verified Customer

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The dealership provided excellent customer service, knowledgeable staff, and a smooth car-buying experience. Highly recommend knowledgeable staff, and a smooth car-buying experience. Highly recommend More

by swimfast87 Verified Customer Verified Customer

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Has an issue until I was able to speak with Alex the Service Manager. Everything worked out the waiting time was way to long 3 hours Service Manager. Everything worked out the waiting time was way to long 3 hours More

by BACKMAN1021 Verified Customer Verified Customer

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I had a 7:50am appointment on a Wednesday with the need of a ride to work and back, was told my oil change would take 2 hours. I had to order and pay for my own Uber then came back 3 hours later. As I arri of a ride to work and back, was told my oil change would take 2 hours. I had to order and pay for my own Uber then came back 3 hours later. As I arrived I saw my car enter the shop and had to waited an additional 45 mins. I was late returning to work because of my service advisor who had a horrible attitude, took care of two other customers before me knowing I was there and the only thing he could say to me was that there is alot of people today. I will not be returning to do my maintenance there. More

by SYLVIA8 Verified Customer Verified Customer

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I recently visited Hollywood Kia's service department for a routine maintenance check, and I was thoroughly impressed with the level of service I received. The staff was friendly, professional, and attentive a routine maintenance check, and I was thoroughly impressed with the level of service I received. The staff was friendly, professional, and attentive to my needs. More

by Marie Verified Customer Verified Customer

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