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William Albro

Overview Reviews (179)

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William Albro

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William Albro

Service Director

Flood Mazda

220 Old Tower Hill Rd
Wakefield, RI 02879

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4.8

179 Reviews

Overview Reviews (179)

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English

4.8

179 Reviews

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179 Reviews of William Albro

January 16, 2025

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I'm totally happy with the way they stand behind their customers. I know I can trust their advice. customers. I know I can trust their advice. More

by SLAPISKY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bruce Hanson, Steve Furtardo, Anthony Marshall

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Jan 20, 2025 -

Flood Mazda responded

Good Morning, Thank you very much for your trust and kind words! With us, honesty and quality of work are essential. We are happy that you were satisfied with our service. Do not hesitate to contact us if you have other repair needs. See you soon in our garage. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

January 15, 2025

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Love going there. They are always polite and professional. Would recommend to my friends and family They are always polite and professional. Would recommend to my friends and family More

by GINADEE128

Verified Customer

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Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Steve Furtardo

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January 10, 2025

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Excellent customer service and thoroughly knowledgeable staff... a pleasure to do business with... very focused on the customer's needs and costs. staff... a pleasure to do business with... very focused on the customer's needs and costs. More

by MICHAELJPESCATELLO

Verified Customer

Service Price Transparency

Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Bruce Hanson, Steve Furtardo, Sam Cary, Anthony Marshall

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Jan 13, 2025 -

Flood Mazda responded

Dear Michael, Thank you for the kinds words! We are delighted that our team was able to provide you with exceptional customer service during your service appointment. Your satisfaction is our top priority and we are here for you every step of your automotive journey. We look forward to seeing you at your next appointment. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com

January 10, 2025

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I always have a positive experience here! The service department is excellent , everyone has been very helpful and pleasant to work with. The service department is excellent , everyone has been very helpful and pleasant to work with. More

by MNORSIGI

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bruce Hanson, Steve Furtardo, Anthony Marshall

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Jan 13, 2025 -

Flood Mazda responded

Good Morning, Thank you for the kinds words! We are delighted that our team was able to provide you with exceptional customer service during your service appointment. Your satisfaction is our top priority and we are here for you every step of your automotive journey. We look forward to seeing you at your next appointment. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com

December 30, 2024

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Anthony has always been a problem solver with both my Mazdas . He understands his customers and is patient while figuring out any issue. Mazdas . He understands his customers and is patient while figuring out any issue. More

by JVOLPE22

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Anthony Marshall , Justis NOKA gets a 5 !

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December 19, 2024

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Flood Mazda was very helpful with the issue I had either my car ,they took me right in and solved the problem I was having my car ,they took me right in and solved the problem I was having More

by Deb Westcott

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Bruce Hanson, Steve Furtardo, Anthony Marshall , Mike Thibeault

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December 09, 2024

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Flood Mazda has been our go to service center. They always educate us on that needs to be done and never try to upsell us. We recommend flood to everyone They always educate us on that needs to be done and never try to upsell us. We recommend flood to everyone More

by nancy.dawson

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Bruce Hanson, Steve Furtardo, Anthony Marshall , Mike Thibeault

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December 06, 2024

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The service staff at Flood Mazda is terrific. They are patient, explain everything thoroughly and tell you your options. They are patient, explain everything thoroughly and tell you your options. More

by COREY.FYKE

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Bruce Hanson, Steve Furtardo, Anthony Marshall , Mike Thibeault

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December 04, 2024

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Flood Mazda is absolutely wonderful to deal with - both sales and service. The personnel are friendly, personable and efficient. sales and service. The personnel are friendly, personable and efficient. More

by ROBERTGREENBERG1

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Russell Cunha, Bruce Hanson, Steve Furtardo, Anthony Marshall , Mike Thibeault

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November 26, 2024

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Friendly and professional service. The car was finished in time and returned clean. I would return for sure next time. The car was finished in time and returned clean. I would return for sure next time. More

by DONALDSSCHNEDER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bruce Hanson, Steve Furtardo, Anthony Marshall , Mike Thibeault

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