Will Monske
Will Monske at Ken Ganley Ford Parma
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Will Monske

Service Advisor

Ken Ganley Ford Parma

16100 Lorain Ave
Cleveland, OH 44111

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4.1
17 Reviews
4.1

17 Reviews

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17 Reviews of Will Monske

June 06, 2024

Dealership Rating
Employee Rating

The service that I received recently for my new vehicle was out of this world and was fast and very efficient . More

by DAVIDHASTIE1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 06, 2024

Ken Ganley Ford Parma responded

David, Thank you for taking the time to share your service feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team and look forward to working with you again.

June 05, 2024

Dealership Rating
Employee Rating

Great dealership to get a car from and wonderful service. Good people are employed there. More

by JOHNHAUSER28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Moga, Scott Acker

Jun 06, 2024

Ken Ganley Ford Parma responded

John, thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Jun 07, 2024

Ken Ganley Ford Parma responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

June 03, 2024

Dealership Rating
Employee Rating

Pleasant and helpful service representative when I dropped off vehicle. Left voicemail on a line that did not identify who I was leaving a message for, just a bunch of numbers as to who it was when I More

by JOYGRAD
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 03, 2024

Ken Ganley Ford Parma responded

Joy, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. We will share your comments with our team, and we look forward to working with you again.

June 02, 2024

Dealership Rating
Employee Rating

Prices are extremely hi, work is good, but you can get the same work elsewhere A lot cheaper. More

by GRIFFINTRUCKINGLLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 03, 2024

Ken Ganley Ford Parma responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

Jun 03, 2024

Ken Ganley Ford Parma responded

Hello, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

June 01, 2024

Dealership Rating
Employee Rating

People and service are very good as to be expected. Price has gone up considerably though. More

by DRHORVAT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 03, 2024

Ken Ganley Ford Parma responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

Jun 03, 2024

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 31, 2024

Dealership Rating
Employee Rating

Friendly nice group of people serve was great car is running great I’m happy with all More

by LITTLEREDHEAD2014.CC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2024

Ken Ganley Ford Parma responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

May 26, 2024

Dealership Rating
Employee Rating

Eric, great sales person, write up crew helpful, Mobil mechanic, Tim Reese, top notch, concerned about vehicle and my ownership. More

by TGIFK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2024

Ken Ganley Ford Parma responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 25, 2024

Dealership Rating
Employee Rating

Service department used to be great now replacing parts that's not the problem or bad mechanic's More

by SDOK33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dave Moga

May 27, 2024

Ken Ganley Ford Parma responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

May 24, 2024

Dealership Rating
Employee Rating

The team check on me and kept me informed with what was going on with my car I wish other companies can learn to more professional and kind like the team they have while I waited they offered me coffee and More

by mcclainlouis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 26, 2024

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 24, 2024

Dealership Rating
Employee Rating

Pam was only bright spot and not even her responsibility, everything else was a bad experience, commission of the facts when signing up for a hitch no mention of third-party doing it thought it was going to More

by LOUIEMODIC37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 26, 2024

Ken Ganley Ford Parma responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

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