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Will Gonzalez
Will Gonzalez at Shottenkirk Chrysler Dodge Jeep Ram Prosper
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Will Gonzalez

Service Director

Shottenkirk Chrysler Dodge Jeep Ram Prosper

2550 W University Dr
Prosper, TX 75078

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4.5
135 Reviews
4.5

135 Reviews

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135 Reviews of Will Gonzalez

November 12, 2024

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Employee Rating

The dealership is always nice and clean and the service advisers are very good at their job More

by metzlera
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Nov 12, 2024

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

October 28, 2024

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Employee Rating

Very pleasant experience without feeling pressured to buy. Two small issues with the car were promptly resolved quickly without any negative feedback from any of the staff. I am very happy to recommend y More

by rlbruce46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dillon Kiran, Lamar Barnes, Gary Chapman, Jason Bender

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Oct 28, 2024

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

September 22, 2024

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She was very helpful in finding out what was wrong with my vehicle and very professional. More

by reidgstewart2
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Kingsley, Jordyn Runte, Austin Scott, Hunter Ingram, Manny Flores, Gary Chapman, Paul Aceto, Lillie Waller, Lacey Skelton

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Sep 23, 2024

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

July 27, 2024

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The service was fast, polite and knowledgeable. Helped me with my warranty oil change. Very pleased. More

by eddie_9390
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kingsley, Jordyn Runte, Austin Scott, Hunter Ingram , Chris Blackwood, Kenny Bolton, Lee Hall, Brice Phillips

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Jul 29, 2024

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

eddie, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

July 06, 2024

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I received excellent service at Shottenkirk Chrysler Dodge Jeep Ram in Prosper. I went there for my jeep compass tire air leak check, not only fixed the tire also fixed recalls for the past one year, pr More

by Rajesh S
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kingsley, Jordyn Runte, Austin Scott, Hunter Ingram , Chris Blackwood, Kenny Bolton, Lee Hall, Brice Phillips

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Jul 08, 2024

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Rajesh, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

June 28, 2024

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great work from everyone. i appreciate the service and hospitality. overall a great great experience. many thanks More

by adam.stern1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kingsley, Jordyn Runte, Austin Scott, Hunter Ingram , Chris Blackwood, Kenny Bolton, Lee Hall, Brice Phillips

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Jul 01, 2024

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for choosing Shottenkirk Prosper Chrysler Dodge Jeep Ram and for sharing your positive experience with us, Adam. We're thrilled to hear that you appreciated the service and hospitality provided. We look forward to welcoming you back for another great experience in the future. Many thanks! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

June 22, 2024

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Jordyn was awesome and took care of me and made it easy! !! I would totally recommend her for anything you need in service!!! More

by JUSTINMC
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jordyn Runte

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Jun 24, 2024

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

JUSTIN, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

June 13, 2024

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Employee Rating

Easy to work with and promptly resolved all issues. I have enjoyed working with the Shottenkirk service team. More

by birddog77581
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 14, 2024

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper!

June 11, 2024

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Employee Rating

New clean facility Service writer area is easy to access Pricing of services is in line with local dealers Fast service Work to be performed is explained and consent is obtained Service write More

by jdhsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordyn Runte , Amy

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Jun 12, 2024

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

June 10, 2024

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Employee Rating

Everyone that I dealing with was really great. Ryan informed me about status of my vehicle during the repair. Very helpful. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 12, 2024

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Bob, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper!

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