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Lacey Skelton
Lacey Skelton at Shottenkirk Chrysler Dodge Jeep Ram Prosper

Lacey Skelton

Service Advisor

Shottenkirk Chrysler Dodge Jeep Ram Prosper

2550 W University Dr
Prosper, TX 75078

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5.0
60 Reviews
5.0

60 Reviews

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60 Reviews of Lacey Skelton

October 01, 2026

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Employee Rating

I took my vehicle in for assessment of a flashing check engine light. Cody was very quick to respond and listen to my concerns and documented what I described. The technician notes were very thorough and s More

by pjmac10138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Flores, Gary Chapman, Lillie Waller , Cody

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Oct 01, 2026

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Knowing our quick response and thorough documentation addressed your concerns means a lot to our service department. We’re pleased we could resolve the check engine light issue and return your Ford F-150 clean and problem-free. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

August 20, 2026

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Employee Rating

Easy truck buying experience in and out within an hour and driving my new vehicle home. More

by computergeekbryan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Lillie , Dylan Clark

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Aug 20, 2026

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Knowing that your truck purchase was completed smoothly in under an hour means a lot to our team. Our team is pleased we could get you behind the wheel of your new Ram 1500 so quickly. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

August 13, 2026

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An absolute 5 star dealership with a great team! Everything is handled professionally with no stress , I recommend 100% More

by klpbaron
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Music , Meera Lee in finance

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Aug 13, 2026

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Your new Dodge Ram 1500 is off to a great start with a professional, stress-free purchase process. Your high recommendation means a great deal to our team. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

July 31, 2026

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Employee Rating

Very happy with service and attention from staff. Friendly and efficient. Highly recommend and will return More

by cortinasv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 01, 2026

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

We’re delighted to hear our team delivered attentive and efficient service on your Jeep Wrangler JK Unlimited. Thank you for trusting us with your vehicle and for recommending our team. We look forward to your next visit. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

July 30, 2026

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Employee Rating

Very happy with service and personnel performance. Quick and effective and would highly recommend and return. More

by cortinasv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 31, 2026

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for your fantastic review, Cortina! We're pleased to hear that you were happy with the service and personnel performance at Shottenkirk Prosper Chrysler Dodge Jeep Ram. Your recommendation means a lot to us, and we look forward to welcoming you back in the future! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

July 23, 2026

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Employee Rating

Lacey scheduled service and the shop performed the maintenance promptly. Lacey also arranged a good price. Work was performed on a non-CDJR auto. Very pleased. More

by krc1124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Flores, Gary Chapman

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Jul 23, 2026

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for sharing your experience with the prompt maintenance on your INFINITI and the great price Lacey arranged. We’ll pass along your comments to Lacey and the service team. We’re glad you were so pleased and look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

Jul 24, 2026

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for your review! We’re glad to hear that Lacey was able to assist you with your service and that you were pleased with the pricing and prompt maintenance. At Shottenkirk Prosper Chrysler Dodge Jeep Ram, we strive to provide excellent service regardless of the vehicle brand. Your feedback is appreciated, and we look forward to serving you again in the future! The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

July 21, 2026

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Employee Rating

Fulfilled recall issues quickly while I waited. Gave me a text to say they were working and got me promptly when finished. More

by sheryl
Service Price Transparency
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Recommend Dealer
Yes
Print
Jul 21, 2026

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for sharing your experience with our recall service on your Jeep. We’re glad Lacey kept you informed by text and returned your vehicle promptly once the work was finished. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

June 16, 2026

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Employee Rating

I took my vehicle to Shottenkirk Chrysler for service, they performed the repairs in one day. The service advisor Lacey is very knowledgeable and keep me updated all the time. More

by an.0711al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 17, 2026

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for your wonderful review! We're thrilled to hear that Lacey provided you with knowledgeable and timely updates during your service at Shottenkirk Prosper Chrysler Dodge Jeep Ram. We take pride in our team's dedication to customer care. Our team looks forward to seeing you again for any future needs! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

May 17, 2026

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Employee Rating

Lacey and the service/parts department went above and beyond to find a factory remote start kit for my truck and install with ease. Appreciate all! More

by Scaseygg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
May 18, 2026

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for your wonderful review! We’re thrilled to hear that Lacey and our service/parts department provided you with exceptional service while finding and installing the factory remote start kit for your truck. Your appreciation means a lot to us at Shottenkirk Prosper Chrysler Dodge Jeep Ram. We look forward to serving you again in the future! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

May 12, 2026

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Employee Rating

Service is great and always very honest on their work also they are very quick on their service More

by neojose11117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
May 12, 2026

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

We’re thrilled to hear your Jeep Wrangler Unlimited received honest and efficient service. We’ll be sure to share your kind words with Lacey and look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

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