Wilford Friday | Page 3

Excellence is the standard The entire staff at the Jim Norton Toyota dealership was on point. They were very kind and experts in every area. They walked me through the entire pr The entire staff at the Jim Norton Toyota dealership was on point. They were very kind and experts in every area. They walked me through the entire process and answered all of my questions. When I got there Friday was there to start me off and he knew it all. He was extremely helpful and his customer service was topnotch. When I went over to the service and finance departments everyone was just as helpful and welcoming. The whole process was smooth and easy. I appreciate all the help they gave me and will definitely recommend this dealership to friends and family! More

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Excellent service! Excellent inventory! Excellent place to b Everything about our buying experience at Jim Nortons was excellent. After a volley of texts back and forth a few days prior to going in between Bran Everything about our buying experience at Jim Nortons was excellent. After a volley of texts back and forth a few days prior to going in between Brandon and myself my family and I popped in on black friday to take a look at a rav4 for my wife. Honestly it was more for a test drive than anything else because we still weren't sure what vehicle she wanted but if we found "THE ONE" we were ready to play. When we came in first thing in the morning they were already pretty busy but that did not stop them from being readily available for us. At this point we met Mr.Friday, I told him from the get exactly what I wanted, what I wanted to spend etc. And he got straight to work for us. He found the exact car we wanted, in the price range we were willing to spend and made it happen. Instead of being like previous car dealer experiences I've had at other places trying to shove a vehicle down your throat that you dont particularly want in a price range that isn't in the budget he waved the magic wand and put this rav4 in our driveway. I highly recommend this dealership, they have a vast inventory, knowledgable and friendly staff (especially Mr.Friday), a large volume of lenders for just about any credit situation, and pressure free environment that gives you room to make your own decision. We will more than likely be life long customers. Go down to Jim Nortons and get you a new car they will make it happen! See my guy Friday! More

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Great service I wasn’t pressured and the people I worked with were professional and nice. I would use them again and recommend others to use them. I wasn’t pressured and the people I worked with were professional and nice. I would use them again and recommend others to use them. More

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Not your typical car salesman I have bought many cars over the past 3 29 years since become me and adult. My husband and I have bought 4 vehicles from Jim Norton previously. I t I have bought many cars over the past 3 29 years since become me and adult. My husband and I have bought 4 vehicles from Jim Norton previously. I took my daughter Summer there to look at getting her a first vehicle. We were lucky to have gotten a great car salesman, Wilford Friday jr., who honestly cares about the customer and what they want. I am extremely grateful for Mr. Friday and will recommend him to all my friends and family looking for a vehicle. More

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Great car buying experience! Great experience working with Wilford Friday and Kyle Krotzer! Mr Friday was the sales consultant and was no pressure, helpful and knowledgeable with Great experience working with Wilford Friday and Kyle Krotzer! Mr Friday was the sales consultant and was no pressure, helpful and knowledgeable with inventory fitting our need....Worked with Mr Krotzer in financing and again very helpful with working best options! Both very nice individuals! Overall again a great experience and recommend working with them! Thank you Jim Norton Toyota, Mr Friday and Mr Krotzer! More

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The best in Tulsa. Execellent in treatment, efficiency, performance; a pleasant place to visit. Friday and Kyle are most respectful professional and knowledgeable peopl Execellent in treatment, efficiency, performance; a pleasant place to visit. Friday and Kyle are most respectful professional and knowledgeable people you will ever find in this kind of a business. They were a great help in all areas of our buying experience. More

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Very kind. Introduced themselves, a kind handshake, very pleasant fellows! I felt welcome and was comfortable looking around thanks to being put at ease. I didn' Introduced themselves, a kind handshake, very pleasant fellows! I felt welcome and was comfortable looking around thanks to being put at ease. I didn't feel harassed. More

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Nothing short of Amazing!!!! This experience was something I've never experienced but yet overwhelmed by the awesomeness of this company from bringing the vehicle to us at our job This experience was something I've never experienced but yet overwhelmed by the awesomeness of this company from bringing the vehicle to us at our job to taking us back to the dealership to sign papers everyone there was amazing and handled us with Great care!!! We are thankful for you guys and all that you gave and did for our family!!! More

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Best experience by far!!! We had a car totaled out last week, and we needed to get into another work car quickly. We bought our Prius at another dealership, but were going to We had a car totaled out last week, and we needed to get into another work car quickly. We bought our Prius at another dealership, but were going to use Jim Norton this time. And what drew us in was the service department. They have been nothing but the best to us each time the Prius came in for routine maintenance. We were like if they are that nice and helpful, what is the sales staff going to be like? So we decided to go thru Jim Norton to get a new Prius. We had questions about whether we could do this since credit would not show that car was totaled out. We were sent to Kord Padilla, and he was kind enough to explain the gap situation with the old car, described how process would work with getting into another car, and pointed us in the right direction. We had told him that we were very busy and had a certain way we had to do this and communicate and he pointed us to Wilford Friday. Mr. Friday was very understanding in knowing that we could only communicate thru text since we were both working. He was very kind, very helpful, and went out of his way to help us get into a new car. He never mislead us nor did he play the salesman game after we explained exactly what we wanted. He is the best salesman we have dealt with yet. Once the numbers were ready, he sent us back over to Mr. Padilla. He worked the numbers and again, went out of his way (did a couple xtra things he did not have to do) to really help us out. Numerous times he talked about ethics and doing what was right for the family buying the new car. He was so positive and sincere, that goose bumps came from a couple things that were being said. He too knew where we wanted to be with the numbers and he made it happen. These two gentlemen made the whole experience a piece of cake. It was soooo easy and sooo stress free. We needed that due to everything we were going through with the dealing with the totaled out car. We love Toyota, and we have found our forever dealership. We will be selfish, and hope and pray that Mr. Padilla and Mr. Friday will be around for all of our future car transactions. :) More

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Excellent Jim norton Toyota is a great dealership. The staff is always so helpful and nice. Our salesman Friday has been the best salesman and I will continue t Jim norton Toyota is a great dealership. The staff is always so helpful and nice. Our salesman Friday has been the best salesman and I will continue to buy car from him and Jim Norton Toyota. More

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